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Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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Guest User
Preferred High-Floor Scenic Room
Stayed in Nov 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 10, 2024
this is very nice apartment. thank you very much for apartment staffs to provide good service. we like to come again in next trip. Ping F
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Travel with friends
18 review
1.0/5
Posted on May 20, 2024
It’s an apartment hotel with a very poor experience in all aspects. I wonder where the good reviews come from? ? ? (Unknown to everyone) Especially the attitude of the staff (maybe the boss) was extremely bad. When I checked in, I needed an extra pillow. He came to the door of my room very aggressively, and in a cursing manner, he said: No extra pillow, we are here. In a small hotel, I needed service to book a star-rated hotel, and I said some unpleasant words... I was in the room at that time (I was about 6 or 7 meters away from him at the door) and was communicating with the customer service of a certain process, and the customer service was also very I clearly heard the curse words. After he left, I was really afraid of what would happen if I stayed there, so I quickly packed my luggage and said "run" regardless of the fatigue of the journey (the customer service also suggested this). I had never had such an experience. My mood during the journey was seriously disturbed. It also ruined the trip schedule and increased unnecessary expenses on the trip... I regretted booking this hotel...
Original TextTranslated by Google
Guest User
Executive 2-bed Room
Stayed in Feb 2024
Family
9 review
3.7/5
Posted on Apr 2, 2024
The front desk staff is friendly, but when you go to the front desk on the 36th floor, you have to call the apartment staff to take you upstairs, because you have to swipe your card to go upstairs, there is no water sign and reception downstairs, if there is no domestic phone number it is troublesome, and lift and waiting time passes long, if you want to stay to seriously consider, in addition to some rooms of the hotel eg, The microwave is missing a turntable, so there is equal to nothing, the refrigerator also has filth, hope to pay attention to cleanliness on the bed we also found nails, a little disgusting is one of the room doors posted on the top of I do not know what the stickers, but others The room is non-existent, which is really unsettling.
Original TextTranslated by Google
Response from Property: Dear guest, the front desk of the apartment is on the 36th floor. If you can't find it, please call us. Check-in for non-Mainland residents will indeed require a few more steps, so please understand and be patient. There is a microwave at the front desk. Did you come to the front desk to borrow a microwave? You said you had nails after staying for two days. We insist on changing the bedding for each guest. Nails will not appear on the sheets that have been cleaned and disinfected. You may need to ask your colleagues. There are signs posted at the door to ensure safe entry and exit. Every Chinese family knows this, so we don’t have to be afraid if we are open-minded.
Marcus Cheung YN
Executive 2-bed Room
Stayed in Jun 2023
Family
9 review
3.2/5
Posted on Jul 30, 2023
This trip is a special experience
Formerly known as Dabiao International Hotel,
It is believed that this apartment rented several floors of this hotel for operation.
environment
Because it was originally a standard international hotel
Therefore, the environment is not bad and is as good as a standard hotel should be.
facility
The facilities are very complete. It may be related to the apartment. It provides a washing machine, a cooking stove and a large refrigerator. Although it is not used, it is better than nothing.
But the mattress was relatively hard and the pillow was very soft, which made sleeping uncomfortable.
It would be better if I replaced it with a softer one. The TV is a smart projector,
Therefore, it is not suitable for me to watch live TV, and many of the movies have to be watched for a fee, so there is relatively little entertainment in the apartment.
The air conditioning is also sufficient.
health
The cleanliness is pretty good, and it doesn’t look very dirty at first glance.
However, if some items are dismantled and the drilling holes are not repaired, they will not look good.
In addition, water drains slowly from the sink in the bathroom, so be careful about leakage.
Overall, the price is okay compared to the same area, but there is room for improvement.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and your pertinent suggestions. We have made changes as soon as possible. Currently, the bedding and mattresses have been upgraded. This apartment is located in the Darbet International Center. The guest rooms are located on the 33rd to 44th floors. It is fully managed in a hotel style, so there are facilities such as washing machines, kitchens, refrigerators, etc. The actual area of the apartment is also much larger than that of traditional hotels. The space is super spacious and sunny, and the air conditioning is powerful. Loved by guests. Thank you for your suggestions. We will make improvements in time to give you a better experience next time you stay.