Guest User
May 20, 2024
It’s an apartment hotel with a very poor experience in all aspects. I wonder where the good reviews come from? ? ? (Unknown to everyone) Especially the attitude of the staff (maybe the boss) was extremely bad. When I checked in, I needed an extra pillow. He came to the door of my room very aggressively, and in a cursing manner, he said: No extra pillow, we are here. In a small hotel, I needed service to book a star-rated hotel, and I said some unpleasant words... I was in the room at that time (I was about 6 or 7 meters away from him at the door) and was communicating with the customer service of a certain process, and the customer service was also very I clearly heard the curse words. After he left, I was really afraid of what would happen if I stayed there, so I quickly packed my luggage and said "run" regardless of the fatigue of the journey (the customer service also suggested this). I had never had such an experience. My mood during the journey was seriously disturbed. It also ruined the trip schedule and increased unnecessary expenses on the trip... I regretted booking this hotel...
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