18 Boutique Series Hotels Reviews

the food is deliciousand the room is clean

Average stay and good location. Hotel breakfast not attractive so we dine out.

Good staff

Facilities: The shower room leaked seriously, and the partition in the middle of the dry and wet areas could not prevent the water from flowing out, causing water to accumulate in the toilet position. The floor was not non-slip. I slipped several times in a row when wearing disposable slippers on the first day and almost fell. I called the front desk to report the problem and asked a master to deal with the water leakage, but I did not get effective feedback. Hygiene: When checking in, a hair was found on the chair next to the table in the room, a hair was found on the glass shelf in the shower, and there were liquid stains on the floor next to the window and the TV cabinet. When I went downstairs on the morning of the day of departure, there was red unknown liquid suspected to be blood in the elevator and on the floor of the elevator entrance on the eighth floor. When I went upstairs five minutes later, the hotel still did not clean it, and the hotel did not give an explanation. Environment: There are many uncovered foods in the hotel's breakfast with flies staying. I took a boiled egg and opened it. There was a peculiar smell. The egg white inside was hard and shrunk. It should not be the food of the day but was repeatedly heated. Service: Because I arrived early that day, the front desk provided an empty room for early check-in according to demand. I stayed there for two consecutive days. The room was 327/night when I booked it on the morning of the first day, but it was reduced to 266/night in the evening. The price issue has been submitted to Ctrip for processing and the price difference has been refunded, but the hotel's behavior is really dishonest. This is the first time I have encountered a hotel with such a bad experience. Every point mentioned is true!

When I checked in at the front desk, the front desk clerk was very considerate. Seeing that I was with my child, he enthusiastically helped me upgrade the room type. Seeing that I had a lot of luggage, he also took the initiative to help me send it to the room. I am very satisfied with it. Thank you for the help of the young lady and brother at the front desk. When I entered the room, the first feeling was that the room was clean and tidy, the space was comfortable, and the sound insulation of the room was also good. It is very cost-effective and worth recommending. When I had breakfast the next day, I didn’t have enough meal coupons with my children, and the front desk quickly solved it for me. The efficiency is beyond words. There are many types of breakfast, combining Chinese and Western, with a proper taste, and there is coffee to drink, which is very good. It is still very close to Chimelong. I am very satisfied with this trip. Next time I have a chance, I will still stay in this hotel. Great, highly recommended!

I went to Guangzhou Wildlife Park with my family and chose this hotel with the highest rating on Ctrip in advance. The price is very cheap, but the accommodation conditions are far better than expected, which is equivalent to staying in a luxury suite for more than 100 yuan. The lady at the front desk was very gentle and patient. We arrived at the hotel early in the morning. The original check-in time was 2 pm. The front desk helped us find a room that could be checked in early. The room was very clean and tidy, and the surrounding environment was very quiet. Must be praised! The biggest advantage of the hotel is that it is very close to the wildlife park and can be reached by bike. It is very suitable for foreign tourists who plan to visit the wildlife park.

The room is very tall and the style is great. The waiter is very good. It is on the 8th floor. Every time I go upstairs, I will meet and greet me. It is great. Recommended to stay

[Warm as home, perfect service! ] From the moment I stepped into the lobby, I was impressed by the meticulous service. The room was clean and tidy, the bedding was comfortable, the breakfast was rich and varied, and every detail reflected professionalism and care. Special thanks to the front desk brother for his warm reception, which made my journey feel warm. Next time I come, I will definitely stay here again

Arrived in the early morning, selected temporarily, the front desk lady was very friendly, the service was very good, the room was also OK, the price/performance ratio was ok

! Everyone should pay attention! We checked into this hotel last night. We put our luggage in the hotel first and then went out to eat. After returning to the hotel for about 15 minutes, we found that the floor was extremely dirty, other people's hair was found on the sofa, other people's body hair was found on the ground, and the toilet was super smelly. There was a lot of mold on the ceiling, and the whole room had a super unpleasant smell. In addition, the walls of this house were cracked and I felt it was a safety hazard. Then I found that the floor was super dirty and dusty. It caused redness, swelling and allergic reaction. We asked the cleaning staff to come and clean it. The answer was no! He said that if we ordered on the platform, they would not be able to refund the money. We only needed to contact Ctrip to apply for a refund. Then we said to check out, but this afternoon we received a call saying that the hotel would not refund any money! Various platforms that ignore

I stayed in this hotel two years ago. It was a cheap hotel that cost more than 100 yuan a night. It was clean and tidy, with good facilities and quiet. The corridor was surprisingly decorated with Hermes scarves, and the bed was very comfortable, so I had a good impression. As a result, I booked this hotel again when I came to Guangzhou this time. When I arrived at the hotel lobby, I felt something was wrong. There was no hot towel provided before, the waiters were not dressed in the uniform uniforms before, and the lights at the front desk changed from bright to dim. After going upstairs, the hotel had fewer floors, and the Hermes scarves in the corridor disappeared. The whole corridor had a gray and decadent feeling. When I entered the room, I found that the mattress collapsed as soon as I sat down. I could feel the shoddy springs when I touched the side with my hand. I went to the front desk to report it and was told that it was a super soft mattress, and it couldn't be replaced because it was too late. OK, the super soft mattress is to fool people, right? It was indeed too late and I didn't want to care about it. Anyway, I would leave after sleeping for one night. As a result, there was only one toothbrush in the double room, and I didn't know if the water under the washbasin was broken or something, but it was connected to a garbage can for drainage, which was very disgusting. In the middle of the night, employees kept coming to the utility room next door to get things and chat. It was very noisy. I guess the owner has changed. It is completely different from the pictures on Ctrip. It's a pity to ruin a good hotel like this. I will never come again...

The hotel room is spacious and bright. It is very clean. There is an underground parking lot. The breakfast is also very good. There are many varieties. The girl at the front desk was very enthusiastic to give me breakfast. I also met a girl from Northeast China who helped me choose a suitable room. I had a happy stay experience

This is my third time staying here, but the experience is getting worse each time. To be honest, it feels good the first time, regardless of the service and environment. Therefore, it has become the first choice for multiple stays many times. But this time it was said that it was renovated and reopened, which was a bit of a big discount. Facilities: Except for the likes of the takeaway robot, everything else is not very good, but there is almost no room and no facilities. There is no Internet this time. It is too boring in the room. The mobile phone signal is only 2 bars continuously and 4g5g cannot be found. Hygiene: Tidiness 🉑 Only for the rooms, the soundproofing is a little poor and the ventilation is not very good. I hear the sound of water running and noise all the time at night. Service: OK, but even though I knew the situation, I didn’t make any policies to give back to customers. In summary, if you want to sleep casually and the sleep quality is okay, you can choose another option. If you want to be more comfortable, you can choose another option.

The room was spacious and clean. Parking was not convenient, but the staff helped to find a space. The front desk service was good and the security service was also very good. There was a robot food delivery service.