C. Manuel López Cotilla 2077, Guadalajara, Jalisco, 44130, MexicoView Hotel Details
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Krystal Urban Guadalajara Guest Reviews
4.4/5
Very Good
57 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(57)
Positive reviews(52)
Reviews with photos/video(8)
Awesome stay(6)
Negative reviews(5)
Patrick4ya
Standard Room
Stayed in 2022年8月
Couples
3 review
3.0/5
Posted on 2022年8月30日
I was very disappointed with my stay. The room was small, dark and depressing. It was an interior room with the window facing the lobby and not outside. The room smelled strong of mold and paint. The toilet Handel was broken. Most of the wood flood was warped and bubbled from clearly having been flooded at some point. I asked the front desk to change to an exterior room but they said none with a king sized bed were available. It was very noisy and every sound from the hallway echoed throughout out the room. I believe the was some sports team staying there and it was hard to sleep with kids running through the hall from room to room, shouting, and slamming doors constantly! I will not stay there again and recommend other nearby hotels that cost less!
Guest User
Standard Two Double Room
Stayed in 2023年7月
Business travelers
8 review
5.0/5
Outstanding
Posted on 2023年8月10日
modern design, typical business level hotel
Kuailebaimawangzi
Standard Two Double Room
Stayed in 2023年12月
Business travelers
250 review
4.2/5
Very Good
Posted on 2023年12月16日
I passed through Guadalajara and stayed for one night. The hotel was a little far from the center. There was a traffic jam for half an hour, or ten minutes if there was no traffic jam. The hotel room is not very big, the windows are relatively small, and they are inner windows, and the bathroom is not very big. The room is large and well-equipped. The waiter's attitude at breakfast was average. I checked in at night and left early in the morning. I didn't experience the hotel facilities. I changed hotels every day along the way. I was not very impressed with this hotel. It's just a decent one, right?
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6/9
Ernesto JH
Standard Two Double Room
Stayed in 2024年2月
Business travelers
28 review
5.0/5
Outstanding
Posted on 2024年3月19日
Everything was super incredible, they managed to surprise us, I highly recommend the place.
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Guest User
Standard Room
Stayed in 2023年11月
Business travelers
15 review
3.0/5
Posted on 2023年11月15日
I stayed for 4 days in a row, and asked to change to a single room halfway through. The room type 02 was close to the main road, and there was a bar nearby. The DJ was roaring until early in the morning, and I couldn't sleep at all. I asked to change to another room type in the early morning before I finally fell asleep! The service attitude is not bad, but there are a lot of problems!
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Guest User
Standard Two Double Room
Stayed in 2023年11月
Business travelers
4 review
4.7/5
Amazing
Posted on 2023年11月13日
The hotel is very good, the location is good, the surrounding area is convenient for eating, and the supermarket is also close. Just clean the room and the bathroom floor is not clean enough
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Guest User
Standard Room
Stayed in 2023年12月
Business travelers
7 review
5.0/5
Outstanding
Posted on 2023年12月28日
The sound insulation effect of the room is not very good, but everything else is okay
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Guest User
Standard Two Double Room
Stayed in 2024年1月
Business travelers
31 review
5.0/5
Outstanding
Posted on 2024年1月26日
Very nice hotel, breakfast is simple, suitable for business trips
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Guest User
Standard Two Double Room
Stayed in 2023年8月
Business travelers
5 review
5.0/5
Outstanding
Posted on 2023年9月26日
Very good, whether it is facilities, hotel services or breakfast decoration style, the area is also safe. Recommended.
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Guest User
Standard Two Double Room
Stayed in 2024年8月
Solo travelers
4 review
5.0/5
Outstanding
Posted on 2024年9月16日
Affordable business hotel
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Xuedibingchuan
Standard Two Double Room
Stayed in 2023年12月
Business travelers
34 review
5.0/5
Outstanding
Posted on 2023年12月22日
It's a bit far from the city center, but overall it's good.
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Guest User
Standard Two Double Room
Stayed in 2022年12月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2022年12月6日
My experience was very pleasant. A Hotel with everything you need, comfortable, light, nothing cumbersome. Its minimalist design, but with a touch of elegance and grandeur that is reflected in the skylight in the central part that gives it modernity. I think that it should have a little more light in the rooms in general, all the time it's like half light, but if you want to write you can do it. Impeccable cleanliness and service, everyone very friendly. The food, highly recommended, but basic, that is, there is no variety of pastries, or butter or jam, unless you ask for it, that is, it is not generous, it is basic. It is a Hotel in which I saw from couples, to business travelers and visiting people who came with tours. The right cost. A hotel that I would return to and recommend.
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Guest User
Standard Room
Stayed in 2022年6月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2022年6月22日
It really was excellent! From the price, to the quality. Good location and the hotel is worth it. 👌🏻🙂
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Anonymous User
Standard Two Double Room
Stayed in 2022年11月
Business travelers
2 review
4.5/5
Great
Posted on 2022年12月7日
The environment is not bad, and the check-in experience is not bad, but it is a little far from the city
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Guest User
Stayed in 2024年10月
Other
3.0/5
Posted on 2024年10月29日
The best part of this hotel is definitely its central location, which makes exploring the area incredibly convenient. The room itself is a good size, offering plenty of space to move around comfortably. However, some aspects could be improved. The front desk staff, aside from the friendly bellboy, could use some training in guest interactions. Most of them seemed unable to greet guests warmly, which created a somewhat unwelcoming atmosphere, say Hellos is easy and cheap. Additionally, the hotel could invest more in the bathroom amenities—both the soap and shampoo provided were quite poor in quality, which didn’t match the nicely designed bathroom. Overall, with a bit of improvement in service and amenities, this place has the potential to be an even better stay.