Hotels Near Great Falls Marketplace Shopping Center in Great Falls

I returned to the Springhill Suites during a recent trip to Great Falls. I last stayed here in 2022. For the most part, everything was consistent with my past experience. The Springhill is probably still the best hotel in Great Falls. And it should be with the rates charged. $300 with taxes and fees is very expensive for a limited-service hotel. Besides being newish (the hotel is older than it looks) the best part is the location. Downtown is about 15 minutes by foot. Some rooms even have balconies overlooking the Missouri River. Just be mindful that the railroad tracks in front of the hotel are in active use. The last train I heard was close to 10 pm. When trains do come, they are extremely loud. Staff were likewise excellent. Polite, professional and welcoming. Public spaces and my room itself were clean. Even on a Sunday evening I saw maintenance or housekeeping staff cleaning public spaces. The gym was spacious and well-equipped. The pool and hot hub were also fairly large. Unfortunately, there's no bar. That is unusual in my experience as every Springhill Suites that I have ever stayed at has either had a bar or sold beer and wine in the market. The hotel has a beautifully landscaped and gardened patio. It's too bad as drinking a glass of wine out there on a summer evening would be perfect. As a Marriott Bonvoy Ambassador, elite status recognition was inconsistent. While I did get points and a market item at check-in as well as a fourth floor river-facing room, I wasn't upgraded to a balcony room. I would have preferred a balcony room. Also, none of the preferences on my reservation were fulfilled. The breakfast was the only real unacceptable part of my stay. No fresh eggs of any kind. Just prepackaged breakfast sandwiches of the kind that you can buy at a grocery store and some sort of kind of quiche. Nothing was labeled. There also weren't any fresh berries, despite an oatmeal and yogurt bar that had signs encouraging you to add the berries to your oatmeal or yogurt. If I'm being honest, you can get a better breakfast at the Starbucks and McDonald's 2 minutes away. I also didn't see any local newspapers in the lobby. All things considered, the Springhill Suites is pretty typical of a newer Springhill Suites. Staff and the location are great. The lack of a bar or beer or wine in the market is disappointing and means the hotel is losing money from guests who go elsewhere to spend money. I will almost certainly return as Great Falls doesn't have any better hotels.

Great friendly service, clean well-kept facility. Room was very nice. The pool was great for the teens! Close to everything in Great Falls. Showdown ski resort was an hour away. Also took a day trip to Glacier National park. Great place to stay while visiting my son at Malmstrom AFB.

Fantastic stay at the Gibson Hotel. The room was clean and comfortable and the service was outstanding! Our included breakfast was absolutely fantastic as well!

Overall, I was expecting a mediocre experience since it was a Super 8. Most of the time, I only care about clean and quiet when I check into a motel. This one was not clean and only somewhat quiet. The floor had not been vacuumed and one bed had stains on the pillow cover and bedsheets while the other did not have bedsheets at all (but some stains on the mattress cover). Bathroom was rather dingy with the shower being the worst. Water pressure and heat was good, but shower head was pulled out of the wall (even though functional). There was no toilet paper or tissue in the room and we had to send up for some. A lot of street noise and a dog barking in one of the other rooms at several times during the night was annoying. Breakfast was ok. Nothing fancy but clean and ok. Staff was pleasant and quick to help (bright side to the stay). I believe the shortage of cleaning staff was to blame for my poor experience so I am hopeful they can rectify conditions for the future guests.

The room was clean and the beds were comfortable. The tub in the room was strangely positioned, and was a tight fit for someone larger. The breakfast was lacking and unimpressive, but at least it wasn't a bagged breakfast! The staff was very friendly even with a room assignment mishap. If I was ever in the area again I would stay here again.

Great overall experience for the price. Location is just off the main drag, close to stores and restaurants. Staff were very friendly, clean room, good continental breakfast. Easy check in and out. 8.5/10