Holiday Inn Resort Grand Cayman Reviews

It is remote. This is good and bad. No shuttle from airport is an issue. To avoid this taxi fees and being stuck in this remote area, it is very highly recommended that you rent a car from the airport for some or all of the trip. They do have a shuttle, but if you are staying for four or more days you will want to have a car to visit Rum Point and Caves.

Everything was perfectly maintained, the dining area was pleasant, all staff were wonderful. A surprisingly enjoyable experience.

Quite area, lots of personal space. Restaurant and bar is walk-up, adjacent to pool. The only downside is the property doesn't have a beach access for swimming.

My stay there was fantastic the only issues i have was there was no bottle water in the refrigerator. And hotel should atlease provide 2 bottles of water for all their guests

A bit remote from main road but close enough to west bay and cams a bay.

Well Renoir at the front desk was rude. I was called and told I needed to vacate my room but had already extended my stay. No one explained the shuttle properly and no one was at fault. Renoir made rude comments about my hair. Anytime I tried to ask a question about pricing, breakfast or the shuttle I was basically shut down and redirected. I was double billed for the $100 deposit. Still waiting on it to be given back. They were not very helpful. We met other people at the hotel they had problems with the front desk staff as well. Basically everyone had the same complaints. The communication about the shuttle pick up points and times was poor. The front desk staffers were either rude or clueless.

This property had a long bumpy inconvenient road with poor transportation to local areas of interest. There werent many fun activities to make you want to stay on the property. The only restaurant was slow service but nice staff. Smoke alarms went off twice! the gym was sad. the beach was sad. the birds were annoying. the concierge desk was not helpful and they were not aware of many activities on the island to choose from. I would not stay here again.

Great beach area although hard to get into the water during to rocks. Very shallow. Pool was nice and refreshing. The room was ok. Needs updating. Shower was good and hot. Restaurant on the grounds was good.

Beautiful hotel, very clean both grounds and rooms. Staff was incredibly friendly and accommodating

Good hotel, friendly staff. Housekeeping only 3 days per week and not very good. For the rest very nice facilities.

Great to relax, not much to do. And expensive for the quality of living

The stay was fine but they only gave us 1 roll of tissue for 4 guests, no housekeeping was done until we call the front desk and still they did not respond until a second call was made then they told us they had no staff.

Check-in and out was a breeze, and the onsite restaurant, Driftwood was absolutely amazing. Pool area was beatiful Only drawback, no shuttle on Sundays and no hot top

The staff and the grounds were fine. Service and food at the Driftwood was outstanding. My only complaint was the maintenance staff and the blowers and the noise on Monday late afternoon. This needs to be much more judicious and discreet. For over an hour it sounded like we were under attack. While trying to relax on the beach. This was prime relaxation time. Many guests packed up and left, frustrated, like me. Worse, they were using blowers to blow - who knows what - in the same direction as 15-20mph gusts. Do it at a different time. Do it when no one is at the beach. Use straw brooms instead of noisy blowers that sound like chain saws. Get electric blowers that are much quieter. This is a surprising lack of consideration of your guests and their objective - to relax on your grounds.