Hotels in Gili Trawangan

"We were pleasantly surprised upon check in, as we did not expect a island hotel could be so clean and bright. Everything was functioning well. Except the TV, because it’s a nice big TV that is not connected to any source. Not sure whether it’s just us or the entire hotel. Breakfast is decent. Our only dissatisfaction is that we smell cigarettes smoke during our first night. We alerted the reception and we were asked to leave our doors opened for a few minutes to ventilate the room, and then to cover up the smell with air freshener."

"JUST STAY AWAY FROM THIS DISHONEST HOTEL. While the hotel's facilities are adequate and its location offers acceptable proximity to the port, the poor service we experienced did not justify the significantly higher price we paid for a supposedly four-star resort. Specifically, the bidet in our assigned room was not functioning. When we reported this, a front office supervisor named Ute was demonstrably dishonest, claiming that all rooms had non-functional bidets due to a 'western style' and offering more toilet tissue as a solution. This excuse proved false when we checked several other rooms of the same type and found their bidets to be working perfectly. Upon confronting Ute with this discrepancy, she continued to deny her initial statement, offering unreasonable excuses and failing to provide any apology or resolution. It was only after escalating the issue to the Manager on duty that we were finally moved to another room with a functioning bidet. The fact that a HOTEL SUPERVISOR LIED to keep us in a room with a known issue while others were available is unacceptable. Despite the convenient location, I cannot recommend this hotel due to the substandard service and lack of transparency. There are likely other establishments in the area that offer a far superior experience for the price."

"We stayed 5 nights with my brothers , and we loved this place ! The staff is so kind and attentive to customers, a very nice experience in this hotel that I will not forget, thank you all for everything ! 🌅"

"Very beautiful place in front of the beach with an excellent staff and service. People are warm and very helpful if you have any questions or need any help. The rooms is clean and cozy. The room for 2 is a bit small I will say, might need to choose a bigger option if you like having a bit more space. I will add that I thought it was a bit dark and missing some daily light inside. The bathroom outside with open sky was good until the rain and wind were too strong to actually use it. The environment around the hotel is very peaceful and not too busy compared to the center. You can easily rent a bike and go to the center at any time if you want. Very convenient. You have a very good restaurant next door with great selection or food and beverages as well."

"Don’t believe the pictures in the advertisement! They don’t reflect reality. The pictures pretend that the hotel is at least a 4 * location. The truth is that this is not the case! It is located at a very poor area in mid of the island where local people burn their trash including plastic. The smell is disgusting it is everywhere, in your room also during night and it burns in your eyes. The hotel is run by a group of very young unprofessional boys and I would like to emphasise that they are really friendly, kind and helpful and try to do their best. They also prepare breakfast in a kitchen which is disgusting! Therefore, I preferred to have breakfast at a proper place even though breakfast was included. See the attached fotos to get an impression what expects you and better choose another hotel if you want to enjoy your holidays. I had to pay 400 € for 3 nights, it is not worth half the price. I tried to get a reimbursement but the hotel didn’t accept. They obviously see the hotel as a cash cow and not a place where their guest should feel comfortable. This was very frustrating! At the end Trip. com accepted my complaint and offered me help. My advice: Choose a hotel at the beach, there are so many!"

"Before writing this review, I thought for too long about whether I should write this or not. I wish people didn't know how friendly and warm the staff at this hotel is. I wish other people didn't know how happy it is to eat a delicious breakfast while listening to the sound of birds and carriages and the sea breeze. I wish people didn't know how enjoyable it is to walk back to room with a clean and beautifully maintained garden. Above all, I hope the others don't know how fantastic it is to sit on the beach in front of the hotel and drink beer while watching the sunset. I hope that when I travel here again, people will notice what this place is good and it won't be so full that I won't be able to stay here. I was planning to stay on the Gili for two days, but stayed for two more. Although I had to give up southern Bali tour, I was able to have a happier time thanks to it. I don't want to go home. I don't want to go to work."

"Great villa for a romantic getaway. The villa is beautiful, great private pool, well equipped kitchen to cook as well, bathroom was spacious but hope they can change the hairdryer because its too slow, friendly and helpful staff. All in all a super great stay! The cons would be the location of the villa its a bit in the inland of the island about 5-7mins bike ride from the jetty / town centre, walking can take upwards to 15mins so do rent a bike right away when you arrive at the jetty or you could ride the horse carriage if you’re not bothered by the white people none sense. When at night the roads can be dark so make sure to bring flashlights and when it’s raining the roads can be a bit muddy."

"It's far from the port, but it's located in the north, so it's quiet, and Turtle Point and Sunset Point are close by, so the location is good. The staff is friendly, clean, and well-maintained. I stayed for 3 days and was satisfied!"

"We stayed as two couples and had a spectacular time at Kelapa. Ren the manager was ready to help our every need straight away and helped us book bikes and trips. She went as far as confirming we didn't pay too much when we booked others on our own. The villa itself was clean, tidy and exactly what we were looking for. The pool is huge but rather deep for the most part so you'll want to keep an extra eye on children. The Kelapa boys would come by to clean the place every morning about 10-11am and did an excellent job. They were very polite and made sure not to go into your room to clean without asking first. I gave one less star on location because it's in the heart of the island where it's much quieter. If you're looking for a night out you'll definitely need a bike or carriage arranged, otherwise you can expect a long walk home. We originally booked 3 nights and very quickly decided to add on to our stay. Thanks so much Ren and Team for an unforgettable visit! Best, Ryan Lisha Dec Mel"

"Beautiful hotel on a human scale. Great location. The boss is very nice and very helpful. She made it easier for us to organize all the logistics. To recommend without hesitation"