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Top rated hotels in Ghent

Novotel Gent Centrum
4/574 Reviews
A very disappointing stay at Novotel Centrum. Pros - Location. You can't get a better location. Close to everything including lots of eateries at your doorstep. Cons: Customer service - the customer service was the worst I've experienced in a long time. The staff were disinterested and rude. We checked in and I came down to advise that there were no baby beds in the room even though we had requested them well in advance and in all correspondence with the hotel before arriving. I was greeted with 'Hi, are you checking in' by the same person who checked me in no more than five minutes earlier. I would have accepted this but it happened again the next time I approached the reception desk. It was not a busy period for the hotel. I was rudely told off for asking again when I came downstairs to double check a second baby bed was indeed coming as only one had been delivered to the room in the time between first enquiring. I also made another enquiry during our stay and the staff member said they would provide me the answer but never got back to me. Room The room itself was dark and very old. I didn't want to spend any time in there. The rooms haven't been updated for a very long time and due to this the room felt dusty and not very clean. When the baby beds did arrive, one was in good condition and the other was in a terrible state. The material keeping the bed together was ripped in a number of places and the mattress itself was basically split in half due to being folded up so many times. I understand that baby beds are complementary, but this was not acceptable. When the rooms were cleaned, they only did a very surface level clean. Things weren't replaced and not all the rubbish was collected. Amenities We paid for breakfast and there were enough options. The bar had a good selection of Belgium beers on offer. There is a swimming pool outside that looks maintained but there is no safety fence around it so if you're outside in the bar area or in fact anywhere in the entrance area of the hotel you have to watch your children as they may accidentally walk into the pool.
B&B Hotel Gent Centrum
4.4/5117 Reviews
The location of the hotel is excellent, very close to the main attractions, there are many tram stations nearby, and the commercial online stores are quite complete. The only dissatisfaction is: I booked a double room, and the result was a big bed. This was a bit embarrassing. In addition, the hotel actually had to charge an additional fee for luggage storage (there is a special luggage room). This is completely different from the domestic one. Breakfast is relatively simple, after eating once, I changed it to eat in the surrounding small shops.
Ibis Gent Centrum Opera
3.8/568 Reviews
Location very central, if there is no construction site in front of the door and considerate guests are around one in the rooms, it is certainly also quiet. The bathroom was very narrow in the double room. Otherwise, everything is fine!
Hotel Astoria Gent
4.3/545 Reviews
We have stayed in Gent many times as we have family nearby. I can honestly say this was one of the nicest hotels we’ve stayed in. We arrived late so was given an access code to enter and our key was waiting for us. Gorgeous room despite being across from the railway track we didn’t hear a thing. We visited the honesty bar/snacks which was nice for a nightcap. We would most definitely 💯 stay here again. Thank you 😊
Ibis Gent Centrum St. Baafs Kathedraal
4.1/5100 Reviews
quite far from the train station but close to attractions. a rather old hotel. the door locks are the round shaped ones. the hot water supply of the shower was not quite steady. the room is quite small for europe i think. the plus side is they gave us the room well before the official check in time. we arrived at around 10:30 and they gave us the room right away. there is a free breakfast buffet as well (even my room choice is the most basic one).
Campanile Gent / Gand
3.3/550 Reviews
A little disappointed with the decor, quite run down and desperate for a refurbishment staff on the other hand were excellent and very attentive. Unfortunately being of low cost, attracts some of the wrong sort of clientele, too! We suffered with noisy people partying until 2am when we finally decided enough was enough and tried ringing reception, phone didn’t work, so personal visit to reception sorted the issue. Non-smoking rooms, stunk of smoke. Otherwise clean and reasonable beds. Breakfast was ok.

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Local Travel Info

Number of Hotels9
Number of Reviews69
Lowest PriceCAD 107
Highest PriceCAD 741
Average Price (Weekends)CAD 287
Average Price (Weekdays)CAD 243