Holiday Inn Hotels in Ghent

The hotel is in a historic building and centrally located in Ghent. It is walkable to all major sightseeing destinations. Our room has a beautiful view of St Nicholas Church, and the square in front. The room was quite stylishly decorated with high ceiling but the. Shower and wash basin are on the upper level. Maybe inconvenient for some people. At least the toilet is on the same level as the entrance. My room was a bit small, only suitable to have two cabin size luggage opened at the same time. Overall it is a lovely hotel and really added to our two days stay in Ghent.

Yes, I wanted to live in the postman hotel. I booked it early because I was a little worried when I came to NH. The result was unexpectedly good. The room was also large. The service staff was also warm. The facilities were convenient. It was really good. It felt like a bigger hotel in Ghent. No problem 👍

A very disappointing stay at Novotel Centrum. Pros - Location. You can't get a better location. Close to everything including lots of eateries at your doorstep. Cons: Customer service - the customer service was the worst I've experienced in a long time. The staff were disinterested and rude. We checked in and I came down to advise that there were no baby beds in the room even though we had requested them well in advance and in all correspondence with the hotel before arriving. I was greeted with 'Hi, are you checking in' by the same person who checked me in no more than five minutes earlier. I would have accepted this but it happened again the next time I approached the reception desk. It was not a busy period for the hotel. I was rudely told off for asking again when I came downstairs to double check a second baby bed was indeed coming as only one had been delivered to the room in the time between first enquiring. I also made another enquiry during our stay and the staff member said they would provide me the answer but never got back to me. Room The room itself was dark and very old. I didn't want to spend any time in there. The rooms haven't been updated for a very long time and due to this the room felt dusty and not very clean. When the baby beds did arrive, one was in good condition and the other was in a terrible state. The material keeping the bed together was ripped in a number of places and the mattress itself was basically split in half due to being folded up so many times. I understand that baby beds are complementary, but this was not acceptable. When the rooms were cleaned, they only did a very surface level clean. Things weren't replaced and not all the rubbish was collected. Amenities We paid for breakfast and there were enough options. The bar had a good selection of Belgium beers on offer. There is a swimming pool outside that looks maintained but there is no safety fence around it so if you're outside in the bar area or in fact anywhere in the entrance area of the hotel you have to watch your children as they may accidentally walk into the pool.

The location is fantastic, right on the water and you can walk out the door to explore Ghent. The hotel itself is fine, not the most modern/ nicest Marriott I have ever stayed at and certainly not the worst. Parts definitely seem dated. There is a parking garage under the hotel- and you can park there for a nightly fee. The service was not good. When I checked in there was absolutely no recognition of my Ambassador Elite status and no benefits of that status were explained to me. I asked about a suite upgrade, and the girl that was checking me in was fine but another girl (long straight dark brown hair) yelled over from the other side of the counter in a very rude way saying she took care of it already (cutting off the other associate). Our room was not a suite- so she didn't take care of it. Then I asked about a late check out and she yelled over again saying she put it in the system. When I asked if our keys would continue to work she looked at me like I was an ***** and said she took care of it. Which she didn't- we had to get our cards re-keyed the next morning, and they had no note in the system that we previously asked for a late checkout. It felt completely unprofessional- if the other associate wanted to answer my questions or manage my check in process, she could have easily done it by walking over and having a professional and pleasant conversation with me not by yelling over and cutting off the person who was helping me. It felt like she was annoyed that I was asking about the perks that come with the my Marriott status, not welcoming of a new guest to the hotel. Neither the girl who claimed to have taken care of everything, or the girl checking us in explained anything about perks, and I felt so frustrated (about the rude interaction) when they handed me my keys that I didn't even ask. I walked up to the desk after and explained the situation to a male associate standing there who could not have been more kind, apologetic and welcoming. There is no lounge, so he gave us two drink coupons, and said a buffet breakfast at the restaurant was included instead. They also mentioned that the mini fridge was included, but it only had like 3 small bottles total in it (one water, one soda and one beer) so it was not a very big perk. Overall, Ghent was beautiful and the hotel is in a great location. I would stay here again with a very low bar set for service from the front desk.

quite far from the train station but close to attractions. a rather old hotel. the door locks are the round shaped ones. the hot water supply of the shower was not quite steady. the room is quite small for europe i think. the plus side is they gave us the room well before the official check in time. we arrived at around 10:30 and they gave us the room right away. there is a free breakfast buffet as well (even my room choice is the most basic one).

Very nice hotel in the centre of Gent. Building in classical style with modern elements. Great breakfast buffet with careful service. Check-in was ok, check-in time at 15:00 unfortunately was not complied with. But we have been pleasantly upgraded, so waiting has been worth it. Most beautiful are the rooms with balcony to the indoor courtyard. The restaurant had closed. The drinks in the indoor courtyard were very good, the service in the evening a little slow. You are quickly walking from the hotel in the historic city centre. Gym and pool small but maintained. A great hotel in general.

The location of the hotel is excellent, very close to the main attractions, there are many tram stations nearby, and the commercial online stores are quite complete. The only dissatisfaction is: I booked a double room, and the result was a big bed. This was a bit embarrassing. In addition, the hotel actually had to charge an additional fee for luggage storage (there is a special luggage room). This is completely different from the domestic one. Breakfast is relatively simple, after eating once, I changed it to eat in the surrounding small shops.

We have just spent two nights at this hotel and the location is ideal for walking or cycling into the centre of Ghent. The rooms are compact but functional for a short stay, we had the two single beds (rather than a double bed) as you get more space. Breakfast is good with a reasonable choice. Car parking is underground so your car will be safe although it is 14 euros per night. We hired bikes for 10 euros each and cycled all over Ghent, just be careful of the trams and tram lines. The staff at the front desk were very helpful. we would happily stay here again if we visit Ghent again in the future.

The hotel is very close to Ghent St. Peter’s station, which can be reached by walking about four to five hundred meters. This side is about two kilometers away from the Saint-Michel Bridge, the castle, and the cathedral. You can take a small train ticket or walk directly. The proprietress of the hotel is very enthusiastic. When we check in, she will give us a map and guide book to tell us what is interesting. There is also a handsome guy at the front desk who is very nice~ This hotel has an elevator. Although the elevator is not big, it can accommodate two people and two large suitcases, which is very convenient. The hotel has a total of six floors. We live on the fifth floor. The windows of the room are very wide. You can see the roofs of some houses in Ghent, which is also a flavor. The room is more spacious than the average room in Europe, but the lighting is a bit dim, and there are fewer charging sockets. You need to be smart (because the built-in adapter can only transfer two sockets, and the wiring board that comes with it is three. Yes, so it's embarrassing...) In many places in Europe, bathrooms are very small, and this is no exception, but the bathroom is quite clean, and that's it when I am used to living. The hotel rooms have free mineral water and soda water, as well as tea and chocolate. It is very thoughtful. Unlike some hotels in Belgium, they don’t even have mineral water... The only dissatisfaction is that there are no toothbrushes and slippers, and the toilet tank in the bathroom of the room we live in has been leaking, which is a bit noisy. Another thing I want to complain about is, do Belgians like soft beds? The several hotels I stayed in this trip were all too soft bedding... For people like me who are used to sleeping with a little harder bedding and a poor waist, it is really not friendly. 110 Euro is still a bit expensive, but it is close to the station, the location is good, the hotel room is quite big, it can still be recommended.