Best Genting Highlands Spa Hotels

The location is good but a bit far from the main entertainment area. The room is spacious and comfortable. I was staying at the high level of the hotel and it was very cloudy all the time. There is 2 blocks of the hotel and it’s mixed with the residents and it was a bit confusing to find the room and parking area. It was a good stayed and recommended to those who planned to go to GPO and take the cable car to the entertainment centre.

Everything are good except for the cleanliness. The parking are waived, coffee machine at the lobby are are foc, the view from the room and the restaurant are really nice, many socket in the room, many mat towel provided and the toilet are clean. Just there are few facilities are still under renovate and the electricity supply by the room card are not working. However, the staff are friendly and have solved it very quickly. Just one female staff are not friendly and mentioned check in are only available on 3pm sharp but immediately the other staff said its ok to process for check in hmmm. Lastly, the bed was really really really dirty, full of short hair and eyelashes and some black pieces.

We recently stayed at Magtree Genting hotel, in room 2004, tower 4, and had a mixed experience overall. The hotel is generally okay, but there are a few areas that need improvement. Firstly, the bunk bed in our room seemed to be broken. When our children slept on it, the bed shook quite a bit, which was concerning. This issue needs to be addressed promptly, either by repairing or replacing the bunk bed to ensure the safety and comfort of future guests. Secondly, the cleanliness of the bathroom left much to be desired. It was not cleaned thoroughly, and this was quite disappointing. A higher standard of cleanliness is expected, especially in the bathroom area. As for the breakfast, it was just so-so. The selection was quite limited, with options such as fried noodles, fried rice, Nasi lemak, soup noodles, small sausages, fried eggs, roti canai, curry chicken and bread. However, there was no milk, cereal, or cake for the children. Additionally, we found that the creamer seemed to have been bitten by either a cockroach or a mouse, which was quite unappetizing. We have photos to support this observation. Overall, while the hotel is generally okay, there are significant areas that need improvement, particularly with the bunk bed, bathroom cleanliness, and breakfast quality. We hope these issues will be addressed to enhance the overall guest experience.

Location is good. Walking distance from a lot of food and convenience stores and there's no need to go all the way up to the mountain top. However, the cleanliness needs to be greatly improved. There were many cobwebs and spiders in the rooms. The sofa has a lot of stains as well as one of the bed sheets. Front desk service needs improvement as the 3pm check-in queue was roughly 30-40 minutes. Front desk staff are not very helpful as they are unaware of any of the hotel's facilities, events or amenities. Check-out was another disaster as the wait for the lift was on average 45 minutes. If you book the mountain room, there's a main stretch of road where much of the road noise can be heard all night. If you book the city view, you have to deal with the on going construction noise nearby. You're expected to keep the place clean and dispose of any garbage at the refuse room, but they didn't provide any garbage bags. Overall, its decent for a casual stay - a bed to sleep on, hot water to shower, small kitchen to cook instant noodles if you need to, free parking for hotel guests - but don't expect much else. No comment on the facilities as I didn't use them.

The sunset is super beautiful, and you can have a chance to see the sea of ​​clouds when you get up early. The room service is very good, and the musty smell was dealt with in less than 5 minutes!

It seems that the property was originally built as a condominium and later renovated into a hotel. I arrived around 8:15 PM, but there were no staff at the front desk. Instead, there was a sign instructing guests to send a message via WhatsApp. After sending the message, a staff member arrived after a while. There was no parking on-site, so I had to park at a separate building (the parking fee was waived). Sounds of people walking and water running were quite audible, making it hard to fall asleep at night. The hot spring was lukewarm compared to my expectations, but it was somewhat enjoyable. Overall, it was really average, and I don't think I'll visit again.

We stayed in this hotel for three nights. On the first night I noticed that the toilet was plugged. The repairs were not much improved. The room was changed the next morning. The toilet was fine, but the bathroom shower was very slow. The room we checked in was a bit different from the photo we made when booking on trip.com

Amazing Glamping Experience in Nature! I recently had the pleasure of staying at this glamping site, and it was a fantastic experience. The dome tents are spacious and comfortable, with clean bedding and towels provided, making the stay feel very cozy yet adventurous. The site itself is surrounded by beautiful green landscapes, and the atmosphere is peaceful, perfect for a relaxing escape from the city. The domes and other structures are well-designed, blending nicely with the environment while offering a unique and modern vibe. Waking up to nature right outside your door felt surreal. The combination of modern comfort and natural surroundings made the entire stay both restful and rejuvenating. Highly recommend it for anyone looking to unwind in nature without sacrificing comfort. Would definitely come back!

The property Is still under construction. Hanging gondola at the external building ard still in operating. Hotel no doubt are new, just a few Unit is open for occupancy in the whole entire building. There was a smell, seems like dampness smell from the sink. It covered up the entire room. Some power socket was not in functioning. Only one is working in the pantry area. Keep up

I had a wonderful experience staying at Rustcamp Glamping Site. The place was clean and well-maintained, providing a cozy atmosphere throughout the stay. The staff’s service was outstanding. They were polite, helpful, and always ready to assist, making us feel welcome and cared for. The scenery was breathtaking, with beautiful views that offered a perfect escape from the hustle and bustle of the city. Unfortunately, there was no campfire due to the rain, which they usually host at 9:00 PM, but despite that, everything else was superb, and I would highly recommend it for a relaxing glamping getaway.