3-Star Hotels in Genting Highlands

The counter staff was good. Help us to arrange our room near the exit area as we have two elderly people with legs problem. However, sound proof not good. As we can hear a lot of lorries are passed by especially after midnight. So most of us dint sleep well. Bathroom is clean. Water Shower was strong. Bed generally is clean. But red bolster got weird smell.

Good location - plenty of eateries on the ground level & it is well connected to a shopping mall & ******. Carpark is confused, which doesn't have signage to show the lift lobby. It needs improvement on proper signage for drivers who don't drive there often. The room is extremely small, especially the toilet is so tiny. No privacy when you want to remove/ wear your clothing. You either have to come out of the bathroom to wear it or remove it. Even though there isn't any air con but it is cold. You can switch on the ceiling fan & keep one window ajar for air circulation. Cleanliness needs to improve. Found stains on the mirror. The walk way from the lift to the hotel room is smelly. No electric kettle in the room but there is a centralised hot/normal temperature drinking water. Jug and 2 cups are provided. No hand towel, but the hotel provides a packet of tissue paper. No wifi in the room. You can book rooms with WiFi. Overall, if you are always out then staying in this type of room is fine.

Book a room without carpark but have hotel guest carpark. Drive out had to QR pay first, in this payment time is wasted my time. TNG pay unsuccessful twice, change to card payment unsuccess also but the guard said can already. Me like huh??? After few minutes recieved msg told that already deduct. Ok good. But 2times want to go out, become the first payment unsuccess and made us need to pay double. This QR pay is not very friendly user.

1. generally clean and comfortable 2. long queue at lift during check out period around 11am 3. noise cancellation not the best, can hear motor and car engine sound with all windows closed (”whoom”, ”boom”, ”pek”) 4. gym not maintained, with 4x treadmill, all not functioning

Check in process was smoothly. Room large, spacious and clean. Staff also very friendly and helpful. Room are well maintained eventhough outdated. Room cleanliness also are good. Lobby smell good with fragrance. Also have restaurant and convenience store.

.Overall, it was okay... The room was quite comfortable with a spacious living area. However, the check-in process was a bit disorganized, the parking was quite far, and the food quality (braekfast) was quite tasteless.

Overall the place is quite clean and well maintained. It is well equipped. Can be rated like a hotel Only thing is the toilet floor is very slippery especially when it’s wet

Beautiful and clean hotel, with friendly staffs! Booked the deluxe room with balcony and I have nothing bad to say. The view and design is nice, room is equipped with Smart TV. There’s laundry machine and coway water refill outside at the public area too. Location is close to all the restaurants/coffeeshops (walking distance). Do note that parking is not free. All in all, an excellent experience!

It's the best and comfortable. very satisfied and very spacious. suitable for families.

Luckily got facing Genting view unit with less traffic noise. Apartment nice and great roof top pool. The only downside is checkin at Geo38 building but it’s okay, just make sure the location. Supposedly i can claim a FREE STAY for not receiving receipts during checkout. Need to report to management within 12 hours, but i forget. Anyway, satisfied stay.