Shuttle bus is ok and near to first world hotel. Room is spacious. Buy bus fare at hotel is rm7. online purchase for bus is rm6.
Customer service is good. Tower 2 ground is the checkin and check out counter.
Recommended for short trip gateway. The hospitality is very good starting from the lobby, smooth check in even though there are many people queuing. The complimentary service for hi tea and breakfast is superb. I am late for the last call hi tea they packed coffee and all the condiments for me. Nice view from my suites, can see GHPO and cable car from there.
The cons is that the lift is too slow and takes time during peak hours.
At Genting LuxuryColdInn1R1B @ Ion Delemen, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary parking is available for guests.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience.A number of rooms feature television for guest amusement and enjoyment. Genting LuxuryColdInn1R1B @ Ion Delemen offers a hair dryer, toiletries and towels in the restrooms of specific accommodations. At Genting LuxuryColdInn1R1B @ Ion Delemen, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At Genting LuxuryColdInn1R1B @ Ion Delemen, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the apartment fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Genting SkySmokyColdSty3R2B @ Ion Delemen offers top-notch services and amenities, ensuring guests experience utmost comfort. The apartment offers complimentary parking for guests who arrive with their own mode of transport. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at apartment are equipped with linen service and air conditioning. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and towels for your convenience. Genting SkySmokyColdSty3R2B @ Ion Delemen provides a superb assortment of leisure amenities for guests to enjoy. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by apartment and making use of their well-equipped exercise amenities.
The environment is quiet, clean and tidy. It is very suitable for family outings. You need a car to go to the shops outside. It is quite convenient. There are new hotels being built nearby (blocking the scenery)  ~ But it is very happy to see the mountains and sunsets ~ 
Featuring an outdoor swimming pool, a fitness centre, and a garden, we provide accommodation in Midhills Genting Highlands with free WiFi. This property offers access to a balcony and free private parking. Providing a terrace and mountain view, the apartment includes bedrooms, a living room, flat-screen TV, an equipped kitchen, and 2 bathrooms with a bidet and a shower. Towels and bed linen are featured in the apartment. A children's playground is available on site and hiking can be enjoyed within close proximity of the apartment. Genting Highlands (Casino & Theme Park) is 14 km from Midhills Genting Highlands, while Royal Selangor Pewter Factory and Visitor Centre is 34 km away. The nearest airport is Sultan Abdul Aziz Shah Airport, 60 km from the accommodation, while KLIA is 100 km away from the accommodation. Own transportation is preferred, or you may hire your own transport for your convenience while travelling around.
The owner answered the phone and responded to the message. The location is quite remote, because there are some construction sites near the apartment, which makes the road condition not good. Apart from the road, there are no major problems.
Hilltop Cloud View Genting Luxury Suite offers top-notch services and amenities, ensuring guests experience utmost comfort.Visitors can take advantage of complimentary parking directly at the apartment.Each accommodation at Hilltop Cloud View Genting Luxury Suite is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the apartment offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests at the apartment can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms. Indulge in the numerous pursuits available at Hilltop Cloud View Genting Luxury Suite. Each day at apartment, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the apartment fitness center ensures you maintain your vitality and wellness.
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3.7/5
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4.7/5
Outstanding
AAnonymous UserIndonesia travellers, family trips,
Junior suite room.
4 days 3 Night, Date 26/12/12/2024 - 29/12/2024.
This hotel rewards from Forbes as one of best properties in the world since 6 years, im say agree with Forbes' awards.
Amazing hotel property, very detailed,
almost all properties in my room are amazing,
there is a Christmas tree inside my room,
free wine, high quality bed sets, modern furniture ,
wine glasses, cutlery are all high quality,
also bathroom properties from the white company.
The hotel staff is very helpful, when my son was sick, the hotel staff helped find a doctor, accompanied us to the doctor, appreciated for this.
The location is perfect inside the mall,
next door to mall and theme park.
room cleanliness: perfect.
Breakfast : not buffet breakfast.
food is not varied, little protein.
Absolutely I will back stay there again if I come again 🫶🏻
AAmyThe room and breakfast is 10/10. If you wish for a staycation with family. This place is good. And going up to genting is super near
However you must make sure you have own transport if you wish to stay here
JJRwondermomWe had a great new year's end vacation here @ swiss garden hotel genting highlands 😘
We really enjoyed the new years countdown party and the foods served was 😋 😋 😋 👍 👌
Very friendly staffs(from the receptionists to the restaurant staffs all friendly 😘
Location wise ( only RM7 grab taxi to GPO) maybe depends on time and demands
Good food 😋 especially breakfast buffet soo many choices 😋 also tried their kampung friendly rice,char kway teow special oxtail soup yummy 😋😋😋,
Pool was nice but wasn't able to swim coz it's very cold that time with sea clouds ⛅️
Also sooo many instagrammable views to capture when you are @ pool (you can also see the awana cable car & GPO from afar 😉
Clean Room and surroundings ✅
For me its highly recommended hotel ️ in genting highlands ✅️
Price was good for the 4stars hotel 👌
Hhkmnurrr”I had an amazing stay at this hotel! The room was spotless, well-designed, and incredibly comfortable. The location was perfect, making it easy to get around. The staff provided exceptional service, always friendly and ready to assist with anything I needed. The bathroom was clean and modern, and the high-quality toiletries were a nice touch. Every detail, from the cozy beds to the elegant decor, made my stay feel luxurious. I truly appreciated the effort put into maintaining such high standards. I would definitely stay here again and highly recommend it to anyone looking for a top-tier experience!”
Mmayed+ve:
1. Economical for quad/sixer room.
2. Short walk to the mall.
3. There's a small playground at the lobby, kids love it.
4. Room with cute design.
-ve:
1. Initially given a room at valley wing. A very long walk from the lobby, inconvenient with young kids n stroller.
2. No air-con. Gets very warm in the afternoon.
3. Sticky floor and dusty windows. Toilet smells.
4. Room size is quite small. Not enough place to put luggage and stuff.
5. No cupboard. No storage area.
6. No main door for washroom.
7. Thin walls, can hear people in next room or outside.
8. Not enough clothes hanger.
9. Quad room but only 2 towels, 2 tooth brush, 2 slippers etc.
AAnonymous UserWe drove to the hotel in the late afternoon. The parking area is lacking of signage, so it’s a bit confused to get to the right way to hotel lobby. When we got to the lobby, it took around 10 mins to check in which seemed to be acceptable.
Pros: Quite clean and spacious room, free WiFi access,strong shower water, free bottled water,free parking;service standard is on par; great view in the morning.
Cons: pitstop(snack store) has limited options compared to other convenience stores such as 7-11 or family marts;the lifts need to wait quite long time during peak hours; free WiFi takes long time to connect and the connection speed is not smooth to enjoy streaming services;hardrock cafe and rooftop garden and some other facilities are still not yet ready.
AAnonymous UserThe room is okay
But the lift is too packed during check out..we have to wait for almost 20mins before we can check out
For those with babies & strollers they need to wait longer time
HHlnWith its price paid, the room is acceptable however the path to this room is very complex with so many towers around and lift is on service, it’s a maze for me!! The customer service is helping but with such experience, going there is like 15m spent
KKohthis trip book triple room, email to request for mountain view, and I really got it, just pay abit more, to book triple room, and it's much bigger and comfortable, upons arrival, just paid another 19 Ringgit, for ealry check in, get very clean room with mountain views, very happy with this trip stay, easy & fast check in, trip.com alwsys never fail me, will continue to book from trip .com, whenever I travel on free & easy. thank you trip.com and genting customer service. sorry forgot to take photo of the room, as in was excited with the mountain views.