"I got upgraded from Ion Delemen to the new Wyndham Hotel which was appreciated but it was a nightmare using the elevators there. It's a tall building and with all the upgrades from Ion Delemen overcrowded causing massive congestion on the elevators as the capacity of the elevators can't seem to match the number of people housed in the building. Also not a very smart way of operating the elevators as they could be split between lower and upper floors thereby easing the congestion issue.
The fitness center is not well managed as well and should be better controlled as there were people bringing in your children causing a lot of noise."
"Great resort hotel for families with kids. A play area with TV, kid friendly movie nights, fun activities like little planters (paid activity, but can bring back a mini terrarium. The pool was main highlight of this hotel for everyone. Nice and warm!
Hotel room was clean and spacious. TV was great, worked well and had all the main streaming apps. Only issue was their hair dryer, completely useless, best to bring your own if you need a hair dryer. Balcony was great, but dangerous with kids, must keep balcony locked at all times.
Convenient shuttle to premium oulet shopping. Easy to get grab to go to Sky Avenue area, cheaper and more convenient to grab than to take cable car.
Overall great experience and will return!"
Hilltop Cloud View Genting Luxury Suite offers top-notch services and amenities, ensuring guests experience utmost comfort. Visitors can take advantage of complimentary parking directly at the apartment.Each accommodation at Hilltop Cloud View Genting Luxury Suite is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the apartment offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests at the apartment can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Indulge in the numerous pursuits available at Hilltop Cloud View Genting Luxury Suite. Each day at apartment, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the apartment fitness center ensures you maintain your vitality and wellness.
"The environment is quiet, clean and tidy. It is very suitable for family outings. You need a car to go to the shops outside. It is quite convenient. There are new hotels being built nearby (blocking the scenery)  ~ But it is very happy to see the mountains and sunsets ~ "
"There are several hotel apartments on the mountain. The room is clean and the view from the balcony is nice. The price-performance ratio is really high. It doesn't cost much to take a Grab from Genting Casino, but you have to wait."
Genting SkySmokyColdSty3R2B @ Ion Delemen offers top-notch services and amenities, ensuring guests experience utmost comfort. The apartment offers complimentary parking for guests who arrive with their own mode of transport. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at apartment are equipped with linen service and air conditioning. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Genting SkySmokyColdSty3R2B @ Ion Delemen provides a superb assortment of leisure amenities for guests to enjoy.Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by apartment and making use of their well-equipped exercise amenities.
"1. First of all, if you can take a shuttle bus, you can order a shuttle bus with the housekeeper first. Because it is difficult to tell where to go by taxi. The price of the car at the first hotel is quite confusing. There are 25-40 quotations, and there is no shortage of customers. So if you want to save trouble, you can still book a ferry, 6RM per person.
2. Secondly, the location of the hotel is a hotel apartment. After arriving at the Grand Ion Delemen Hotel, you can ask the butler to pick you up, because the room was still a bit convoluted in the past.
3. The environment of the apartment hotel is still very good. It is a suite with a kitchen, water dispenser, refrigerator, washing machine, iron, TV, etc. There are also snacks to eat. I am mainly satisfied with the bathroom design, because there are clothes hooks and ventilation, and it is very convenient to change and wash.
4. Yunding may be because of the relationship between Yundu and actually can't see anything. It's all cloud and fog outside."
With a stay at Forte Seasons Genting Geo38 in Genting Highlands, you'll be within a 10-minute drive of Genting Highlands Premium Outlets and Happy Bee Farm & Insect World. This condo is 8.1 mi (13 km) from Genting SkyWorlds Theme Park and 19.3 mi (31.1 km) from Batu Caves.
Free self parking is available onsite.
Make yourself at home in one of the 10 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Flat-screen televisions and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves.
Very Good
8.3/10
1 night
From NZD 61
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Latest Reviews for Genting Highlands hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.3/10
Great
AAlly YongFrom start to finish, my stay at Resort World Genting- Crockfords was nothing short of outstanding. This is one of those rare hotels where every detail is thoughtfully curated to deliver a world-class experience.
Upon arrival, I was greeted with warm hospitality and efficient check-in. The lobby itself was stunning — elegant, modern, and inviting. The service throughout my stay was impeccable — the staff were professional, attentive, and always one step ahead of my needs without being intrusive.
My room was spacious, beautifully designed, and immaculately clean. The bed was incredibly comfortable, the linens luxurious, and the in-room amenities top-tier — from the high-end toiletries to the smart lighting and entertainment system. I also had a breathtaking view that made every morning and evening extra special.
Resort World Genting- Crockfords speaks of thoughtful planning and genuine care. The round-the-clock service ensured I was comfortable no matter the time of day. It’s a hotel that not only meets expectations but exceeds them — especially when it comes to looking after guests late into the night.
The only slight issue was the car park validation as we were checking out. The mgt took more than 40 minutes to validate the free parking. As we waited, I thought the staff could offer some drinks but they did not. Overall, still a very good experience staying at Crockfords.
MManishThe hotel is perfectly located with stunning views of the mountains and surrounding nature – truly a serene escape. The staff were exceptionally friendly and helpful throughout our stay, which made the experience even more pleasant.
The apartment was very spacious and comfortably accommodated four guests per room. However, there were a few areas that could use improvement. The food options for vegetarians were quite limited, which was a bit disappointing. Additionally, the bellboy service for luggage had restricted timings, which was inconvenient at times.
There was also an oversight in placing the mandatory toiletries in two of our rooms, something that could easily be addressed with better preparation in the future.
Overall, it's a great place to stay for the views and comfort, with just a few service enhancements needed.
RRachellseThe L8 triple room has many good points, and I enjoyed my stay overall. To help improve the experience further, I’d like to share a few suggestions.
Raising the shower curb or adjusting its height could help prevent water from spilling out. It would also be helpful to have a couple of hooks in the bathroom for hanging clothes while showering. Adding a lock to the toilet door would provide more privacy, especially since not all guests may be family or close friends.
In terms of housekeeping, I noticed that the bin in the coffee-making area wasn’t emptied. Overall, I’d rate the cleanliness as 7 out of 10.
Lastly, it would be great if the buffet breakfast menu changed daily. One day of breakfast was enough as only the coffee and omelette appealed to me, and I wouldn’t have opted for it again on the second or checkout day.
Thank you for considering these suggestions!
AAnonymous UserThis hotel is beautiful and very comfortable overall. I was assigned a room with a balcony overlooking the quiet and peaceful hills. However, this hotel does not have a designated parking space as normal, so, guests are free to park in any other parking lot with a maximum fee of RM11 (weekdays; I'm not sure about weekends though). If you decide not to drop off your bags at the lobby first, you will need to be ready for a long trip carrying your luggages from carpark to the hotel (I parked at Resort Hotel carpark as it has a bridge connecting to SkyWorlds Hotel). In addition, I was given a room in Valley Wing, which is the wing across from the lobby building, so the layout of the hotel is a little complicated, particularly from the lobby to the room. From the lobby (Level 1), I must therefore ascend to Level 3 and then cross an ”offset connections” to reach Valley Wing (Level 7). In any case, the personnel is incredibly welcoming and eager to assist visitors, especially when it comes to check-in. This hotel is worth the money because it's quite comfy. Without a doubt, I'll return.
AAlvin-7Genting Geo 38 Apartment offers a comfortable and modern stay with stunning views of the Genting Highlands. The unit is clean, spacious, and well-equipped with essential amenities, including a kitchenette and washing machine. The location is convenient, just a short drive to Genting Premium Outlets and the cable car station. Facilities like the infinity pool, gym, and sauna add value to the experience. Security is tight, and parking is easy. Check-in and communication with the host are smooth. Ideal for families or small groups seeking a relaxing retreat with cooler weather and beautiful scenery. Highly recommended for a short getaway.
BBealaLove everything about the hotel, especially the room! Service was good, I requested for room that near to the lift with a nice view & I got it! Room just next to the lift with a amazing mountain view! The front office staff that attended us during check in was totally go way extra miles in his service 👏🏻 please look for Mr. Amnan when you’re there 👍🏻. Just a little way to be improved is the service during Buffet Breakfast-I think front counter staff should hv communication with restaurant server to control the guests, only let them in once table is available. Few guests mingle around looking for a vacant table to seat for breakfast during peak hour is not fun ya. Anyway, we’ll def will come back for staycation 🥰
BBombayahGood stay, easier to deal with, just lobby in another building, needs extra steps when checking in, the sink got smell if it didn't open running tap water for a while
SSS9297The hotel was average overall. It was cooling, which made the stay somewhat comfortable, but basic amenities like toothbrushes, cotton buds, and other essentials weren’t provided, which was a bit inconvenient.
We mainly visited the area to attend the Heineken Refresh Event at Resorts World Awana, which was perfectly organized and very enjoyable. We also managed to visit the French Village, which was a lovely experience.
However, transportation back to the hotel after the event was a major issue. Despite the official announcement that the cable car would operate longer hours, we were denied tickets at the counter even though we arrived before 1am. That part was quite frustrating and poorly managed.
Overall, it was a mixed experience—some highlights, but also some logistical letdowns.