Resorts World Awana

Very recommended for family with kids because the hotel so many kids activities so that they are can enjoy the hotel to max. Hotel also offer a shuttle bus to GPO within 1 hour time frame until 11pm. If you drive car here you can validate touch n go card so that you only pay minimal parking rate during your visit. Definitely will repeat again because I love the cozy environment.

Stay during school holiday, got free sample from farm fresh, free kids activities and free high tea for mummy..

The worst service ever Cancel my booking at 5pm Won't even check the finance side Ask me to pay again to check in Refund also depends Very rude counter treat me like criminal Customer service on phone closed for holiday and night This is not hospitality at all Very poor responsibility and customer relations Genting is very ruthless

We had a wonderful stay in Awana Resort hotel . Very clean and lots of space to play. Nice weather. great value for money and Very kind staff . But u front door Hotel not welcome ur guest. I thing this 3 time I come. Same thing. We hope do something about this.

Resort World Awana is located at midhill, the location is not convenient. It is usually hard to book a grab car in the morning as told by the receptionist at the hotel. Nevertheless, the hotel provided complimentary shuttle service to Genting Premium Outlet so we can take a cable car up.

Disappointing Staycation Experience at Resort Awana I recently stayed at Resort Awana with my family (2 adults and 2 kids) and had high hopes for a relaxing getaway but unfortunately, the experience fell short. Room Experience: We booked the Superior Deluxe Room with two double beds. While the room itself was spacious, the toilet drain emitted a strong, pungent smell. When I called the receptionist to request a room change, they simply sent a staff member with a scented spray to mask the odor. This was a disappointing lack of effort and fell short of what I expected from a hotel of this standard. Balcony Woes: Be cautious when opening the balcony door, especially at night. The balcony attracts various insects and if the door isn’t properly closed, they will invade your room. Misleading Breakfast Package: The package we booked indicated breakfast for two guests, along with a "Grab and Go" option at Cheeky Grind. This was extremely misleading. Instead of a buffet breakfast, we were served an ala carte set menu with very limited options: three cupcake flavors, cheese toast, tuna sandwich and chicken pesto to choose from. The food quality was subpar and did not meet the standard of a holiday breakfast. It was a letdown, especially considering the price paid. Child-Friendliness: The one redeeming factor was the swimming pool, which our kids thoroughly enjoyed. The hotel seems somewhat child-friendly but beyond the pool, there wasn’t much to offer in terms of family activities. Overall Value for Money: For the price we paid, the service and experience were far below expectations. The lack of attention to detail, misleading breakfast promises, and poor handling of issues were disappointing. While the pool is a plus for families, it doesn’t justify the overall cost and lack of quality service. Would I recommend this hotel? Not at this price point or service level. There are better options elsewhere for a family staycation. Rating: ⭐⭐ (2/5)