Swiss-Garden Hotel & Residences, Genting Highlands

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Swiss-Garden Hotel & Residences, Genting Highlands

Name: Swiss-Garden Hotel & Residences, Genting Highlands
Address: Windmill Upon Hills, Jalan Permai, Genting Highlands, Pahang 69000, Malaysia, Windmill Upon Hills, Jalan Permai, Genting Highlands, 69000, Malaysia
Price range: From NZD 57
Rating: 4.3

Windmill Upon Hills, Jalan Permai, Genting Highlands, Pahang 69000, Malaysia

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Last booked 8 hrs ago

Highlights

Free parking

Superb views

Ideal location

Sparkling clean

Cozy rooms

Amenities

Sunbathing Area

Outdoor swimming pool

Sauna

Massage Room

Fitness Room

Public parkingFree

Tennis Court

Restaurant

All amenities

Property Description

Located in Genting Highlands, Swiss-Garden Hotel & Residences, Genting Highlands is in the entertainment district, a 5 minutes from Genting Skyway. This family-friendly hotel is 2.9 mi (4.7 km) from Genting Highlands Premium Outlets and 5.8 mi (9.3 km) from Chin Swee Cave Temple. Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access. Enjoy a meal at Garden Terrace, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Featured amenities include a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Free self parking is available onsite. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones.

8.6/10

Very Good

Nice location, near GH Premium Outlet (Sky Awana Cable Car station). Spacious room. Very nice food.

All 1,453 reviews

Surroundings

Airport: Sultan Abdul Aziz Shah Airport

(60.8 km)

Train: Titiwangsa

(37.1 km)

Train: Putra

(38.6 km)

Landmarks: Butterfly Wonderland

(530m)

Landmarks: Footballhub @ SkyArena

(560m)

Landmarks: iGo Glamz

(630m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Executive Two Bedrooms Residence

1 Double bed and 1 Single bed

64-70m² | Floor: 22-36

Has window

Free Wi-Fi

Non-smoking

Private bathroom

Refrigerator

Minibar

Shower

Room Details

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Deluxe King Room

1 King bed

34m² | Floor: 6-32

Has window

Free Wi-Fi

Non-smoking

Private bathroom

Minibar

Shower

Tea bags

Room Details

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Deluxe Queen Room

1 Queen bed

Has window

Free Wi-Fi

Non-smoking

Private bathroom

Shower

Tea bags

Toothbrushes

Room Details

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Premier Two Bedrooms Residence

2 Double bed

73-76m² | Floor: 22-36

Has window

Free Wi-Fi

Non-smoking

Private bathroom

Refrigerator

Minibar

Shower

Room Details

Check Availability

Deluxe Twin Room

2 Single bed

34m² | Floor: 6-32

Has window

Free Wi-Fi

Non-smoking

Private bathroom

Minibar

Shower

Tea bags

Room Details

Check Availability

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Guest Reviews

8.6/10

Very Good

1,453 reviews

Cleanliness8.8
Amenities8.4
Location8.7
Service8.4

Average for similar properties in Genting Highlands

Most Mentioned

Review summary

Breakfast: Breakfast received overwhelmingly positive feedback for its variety and quality, with highlights including egg stations, nasi lemak, porridge, and tau fu fah. Despite occasional crowding, the service team refilled food promptly.(based on 146 reviews)

A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r

July 14, 2025

The room is clean and the shower has strong pressure and water temperature is hot enough. The staff is friendly and explained everything in detailed. Slight inconvenience with the car park as we need to validate everytime we go out. The swimming pool is quite clean but the jacuzzi is overcrowded by young kids playing in there. The sauna is not hot enough and does not come with water pail.

A‍m‍i‍r‍ ‍A‍s‍h‍r‍a‍f

July 14, 2025

Really enjoy the stay.the room is well managed and clean.good location.can easily find food.but keep in mind the hotel is not in walking distance to the genting theme park.

K‍y‍o‍o‍i

July 4, 2025

Weather very good hotel very good n cheap toilet water powerful and clean free car park front desk receptionist beautiful

N‍e‍l‍v‍v‍i‍n‍n‍2‍0‍0

June 12, 2025

Overall is good as we like to choose a place near cable car station for short stay. Buffet breakfast is not bad considering the price.

f‍a‍d‍e‍l‍ ‍A‍l‍f‍a‍r‍r‍a

June 15, 2025

The breakfast was 8/10 The location 10/10 Service 8/10 Clean 9/10 I stayed for 5 days, everything was good

A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r

June 7, 2025

Welcome gift in the refrigerator with a drank coffee with lip stick stains🤷🏼 room is indeed spacious👍🏼 Toilet not too bad, only have rain shower setting. Towel expected to have some kind of musky smell. Location not the best as require to walk uphill (5-7mins) by the road side, not suitable for family with toddlers. Pick up/ drop off point non-existent at the lobby(lvl3) grab pin point will only capture at level 1, must take note of this when grabbing. 😊

M‍A‍N‍I‍S‍H‍ ‍W‍A‍D‍H‍W‍A‍N‍I

June 4, 2025

The hotel is perfectly located with stunning views of the mountains and surrounding nature – truly a serene escape. The staff were exceptionally friendly and helpful throughout our stay, which made the experience even more pleasant. The apartment was very spacious and comfortably accommodated four guests per room. However, there were a few areas that could use improvement. The food options for vegetarians were quite limited, which was a bit disappointing. Additionally, the bellboy service for luggage had restricted timings, which was inconvenient at times. There was also an oversight in placing the mandatory toiletries in two of our rooms, something that could easily be addressed with better preparation in the future. Overall, it's a great place to stay for the views and comfort, with just a few service enhancements needed.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

June 3, 2025

Spacious room with a nice view. Close to eateries and convenience stores. Just 10 mins to Genting Premium Outlet and 20 mins to Genting Sky Avenue by car.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: After 15:00

Check-out: Before 12:00

Front desk hours: 24/7

Child Policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

For all room types, cots and extra beds can be added.

Fees for extra beds and cribs are not included in the total and must be paid at the hotel.

Age	Fee
Children 2 years old and under	MYR 150.00 (approx. NZD 59.73) per person per night Extra cot: MYR 50.00 (approx. NZD 19.91) per person per night
Children 3 years old and over	MYR 150.00 (approx. NZD 59.73) per person per night

Breakfast

TypeWestern, Chinese, Asian

StyleBuffet

Opening hours[Mon - Sun] 07:00-10:00 Open

Age	Fee
Children 5 years old and under	Free
Children 6–11 years old	MYR 30.00 (approx. NZD 11.95) per person
Children 12–17 years old	MYR 43.00 (approx. NZD 17.13) per person
Adult	Buffet:MYR 43.00 (approx. NZD 17.13) per person

Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy

DepositNo deposit required by the property

Pets

Pets are not allowed

Service Animals

Service animals are not allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

Opened: 2019
Number of Rooms: 370

Frequently Asked Questions

What are the check-in and check-out times at Swiss-Garden Hotel & Residences, Genting Highlands?

The check-in time at Swiss-Garden Hotel & Residences, Genting Highlands is 15:00 and the check-out time is 12:00.

Does Swiss-Garden Hotel & Residences, Genting Highlands have a swimming pool?

Yes, Swiss-Garden Hotel & Residences, Genting Highlands has a pool.

Are pets allowed at Swiss-Garden Hotel & Residences, Genting Highlands?

Unfortunately, pets are not allowed at Swiss-Garden Hotel & Residences, Genting Highlands.

Does Swiss-Garden Hotel & Residences, Genting Highlands provide breakfast?

Yes, guests at Swiss-Garden Hotel & Residences, Genting Highlands can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese, Asian.

How much does it cost to stay at Swiss-Garden Hotel & Residences, Genting Highlands?

Prices at Swiss-Garden Hotel & Residences, Genting Highlands are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Swiss-Garden Hotel & Residences, Genting Highlands?

Sultan Abdul Aziz Shah Airport is the closest airport to Swiss-Garden Hotel & Residences, Genting Highlands, and it is about 58 mins from hotel by car (60.8 km).

What is the cancellation policy for Swiss-Garden Hotel & Residences, Genting Highlands?

The cancellation policy for Swiss-Garden Hotel & Residences, Genting Highlands varies depending on the type of room and booking conditions.

About This Property

Nearest Airport	Sultan Abdul Aziz Shah Airport
Distance to Airport	61.31KM
Distance to Train Station	37.07KM
Average Price From	NZD139
Hotel Star Rating	5