Resorts World Genting – Genting SkyWorlds Hotel

The theme of the rooms are very suitable for families w kids, also prefer such room setup as it makes the rooms appears newer and refreshing. Check in was seamless, easy and fast thru the self checking booths located around the lobby. Would certainly choose this hotel whenever we decide to visit w kids in tow. But one bad thing of the room is definitely the sound proofing, i could hear the conversations of the room next to mine, i even mistakenly open my door when i heard the door bell ringing only to realised the ringing was for the room next to mine. Midnight could also hear the loud exhaust of bikes/cars.

I recently had the pleasure of staying at Genting Skyworlds Hotel, and I can’t speak highly enough about the level of service and the quality of the stay. From the moment we arrived, everything was seamless. The check-in and check-out were smooth. However, the highlight of our experience was the exceptional care provided by Mr. Rusman. Late one evening, our helper began experiencing severe gastric issues, and Mr. Rusman immediately went above and beyond to ensure her well-being. Mr Rusman stepped in without hesitation and arranged for an ambulance, which arrived promptly within five minutes. He went above and beyond by personally accompanying my husband and my helper to the clinic, assisting with the registration process, and staying with them until our helper received the necessary medical treatment. Once the doctor cleared her, he also ensured they had transportation back to the hotel.This act of kindness and genuine concern for others made a world of difference in what could have been a stressful situation. It’s rare to encounter such caring and attentive staff, and Mr. Rusman’s efforts truly made our stay memorable. I am incredibly grateful for his support and for the hotel’s overall exceptional service. I highly recommend Genting Skyworlds Hotel for anyone looking for a relaxing stay with a team that genuinely cares about its guest.

The hotel is conveniently located near the Genting theme park, making it an excellent choice for families and thrill-seekers. Easy access to attractions and entertainment. Highly recommended for a fun-filled stay!

The room is reasonably priced, but we were assigned one in the Valley Wing, which required a longer walk and was farther from the mall. The downside is that the room directly faced the car park, making us feel unsafe, as it seemed like anyone could easily climb up and peek through the window. Overall, the room was clean and the staff were friendly and helpful.

We couldn't get First World so tried here. We arrived around 1230PM to pre check in at counter and store baggage. Back at 3PM to check in with the self check in kiosk and it was chaotic everybody facing bugs with the machine. In the end all have to queue up at counter to wait for check in. Took us 30min to check in with communication difficulty as their English not that fluent, the lift can't fit many people too, easily overweigh. The room isn't bad, but the blankets and bed sheets etc got slight stains and very dusty with no proper area to hang towels clothes etc. The small fridge isn't cooling either. The distance to walk from hotel to mall and back is quite tiring too, tho enjoying the chills during walk isn't bad. Overall average rating I'll say, can stay.

Excellence location and easy check in check out. Would recommend for family as room is big