To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.5
Amenities3.2
Service3.3
Cleanliness3.4
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All reviews(62)
Positive reviews(11)
Reviews with photos/video(4)
Negative reviews(1)
Guest User
Triple Room
Stayed in Mar 2024
Family
3 review
3.2/5
Posted on Apr 27, 2024
A very simple, modest and old hotel that has been in need of repair and replacement of equipment for a long time. The rooms facing the street do not have balconies and cars with goods for the store are unloaded early in the morning under the windows of the hotel. The rooms facing the courtyard have balconies, but this is the sunny side (and there are no air conditioners in the windows) and there is a constant hum of ventilation. A very, very simple breakfast and bad coffee.
Guest User
Single Room
Stayed in Nov 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Feb 23, 2024
Good hotel. Very old. The room key is very big.
Daniela Rodrigues
Single Room
Stayed in Oct 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 30, 2023
The service was good in this Hotel. Everything as expected.
I also enjoyed the food in the Breakfast (with lots of options in there).
Hector
Single Room
Stayed in Aug 2023
Solo travelers
1 review
1.0/5
Posted on Sep 9, 2023
I’m sure this review will be biased as I never actually made it into the hotel. On arrival was treated by a number of guests who had also had their rooms double booked. This wouldn’t be the end of the world but this was at 23:00 at night. Despite saying that the taxi to the new accommodation would be there shortly it took until 00:30 to arrive. The new accommodation was excellent however the terrible planing and service does not make up for it
DamBob-Meyer
Single Room
Stayed in Oct 2022
Other
39 review
4.0/5
Very Good
Posted on Jan 26, 2023
I was told to move to Windsor crossed the road, its a better facilitated hotel and great location. Food at the restaurant was great.
Guest User
Double Room
Stayed in Aug 2023
Couples
1 review
3.5/5
Posted on Sep 21, 2023
There isn’t Wi-Fi in the room.
Guest User
Double Room
Stayed in Oct 2023
Family
2 review
4.2/5
Very Good
Posted on Feb 12, 2024
Very nice hotel in the old town. Friendly service and great views from the pool.
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JRamos
Single Room
Stayed in Dec 2023
Family
21 review
4.0/5
Very Good
Posted on Jan 17, 2024
Well located.
Need works
Beds too small and hard. Cushions are terrible.
Shower too old and with low pressure.
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IURII 0705
Double Room
Stayed in Oct 2023
Family
4 review
5.0/5
Outstanding
Posted on Nov 24, 2023
Excellent location. Friendly staff. Overall a very good breakfast. Nice room. Overall everything was super and I recommend this hotel if you are considering a budget option for a holiday in Madeira.
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Guest User
Triple Room
Stayed in Jun 2023
Family
1 review
3.0/5
Posted on Aug 3, 2023
Hotel outdated. Requires renovation. The worst thing is the lack of air conditioning. A big plus for the location. Everywhere nearby. The door next to a well-stocked market
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Guest User
Single Room
Stayed in Sep 2022
Solo travelers
1 review
4.0/5
Very Good
Posted on Oct 19, 2022
The hotel is well located but no wifi on the 3rd floor all the service staff are adorable I return to this hotel