Nishitetsu Hotel Croom Hakata

I like this hotel! Excellent location right next to Hakata Station. Facilities are clean. I like the onsen. Good that it is opened until 1am.

Love this hotel, clean and friendly staff, Will definitely come back again. Very nice hot spring as well, everything is quite new. Two minute walk to supermarket, five minute walk to canal shopping mall. Free ice stick next to the hot spring room.

The location is excellent and we could easy find this as our midnight food nearby!

It’s my 2nd time staying in this hotel. Love the onsen and delicious breakfast. Definitely will come back again and again.

Location is very great, near Hakata Jr station. But decoration in side the room is old.

Let me preface my review by saying I'm from North America. The room was so small there were no nightstands on either side of the bed, so nowhere to put your phone, water, etc. They go in the bed with you. Your new towels are given to you in plastic bags, hung on the door handle. The carpets are worn and not clean, the furniture is also very worn. There is no housekeeping during your stay, you are told to put your garbage in the hallway and it will be picked it up, so the hallway smells like garbage and there are garbage bags everywhere. When someone checks out, the cleaning staff goes in and takes out all the linens and dumps them on the hallway floor, so during the day, there is garbage and piles of dirty linen down the hallways. When the cleaning staff goes from floor to floor, they do not have their own elevator, and get in the elevator with you, with their trolleys and bags of garbage. The location is excellent, right near the train station. The restaurant for breakfast, included, was very good, but only traditional Japanese food. No english was spoken at this hotel, so check in took a long time while he tried to explain all these rules to me with laminated pictures.