VIA INN HAKATAGUCHI EKIMAE JR-West Group

VIA INN HAKATAGUCHI EKIMAE JR-West Group Reviews

VIA INN HAKATAGUCHI EKIMAE JR-West Group

2 Chome-17-11 Hakata Ekimae, Fukuoka, JapanView Hotel Details
VIA INN HAKATAGUCHI EKIMAE JR-West Group
VIA INN HAKATAGUCHI EKIMAE JR-West GroupVIA INN HAKATAGUCHI EKIMAE JR-West GroupVIA INN HAKATAGUCHI EKIMAE JR-West Group
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VIA INN HAKATAGUCHI EKIMAE JR-West Group Guest Reviews

4.5/5
Great
507 review
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.7
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All Reviews(507)
Positive reviews(504)
Reviews with photos/video(151)
Convenient location(113)
Easy to get around(57)
Great location(51)
Friendly front desk staff(15)
Good sound insulation(10)
Large bathroom(6)
Luggage delivery service(5)
Elevator was OK(5)
Negative reviews(3)
Anonymous User
Twin Room
Stayed in May 2024
Family
18 review
5.0/5
Outstanding
Posted on Jun 1, 2024
5mins walk from hakata station..good location..room and toilet is consider big for Japan hotels.
Guest User
Twin Room
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 27, 2024
the twin bed room is just the same as the photos on trip.com spacious enough to fully open my 25" suitcase location is close to Hakata station and the neighborhood is quiet and yet make you feel safe at night the hotel even provides a microwave oven in common area!!
Response from Property: Dear :Guest Thank you very much for choosing our hotel out of many hotels. We would also like to thank you for taking the time out of your busy schedule to post a review. We are relieved that we were able to prepare the room as scheduled. Our hotel is located near Hakata Station, the main station, but it is located off the main street, so you can enjoy a quiet stay. There are many shops nearby, and the area is bright and lively even at night. Fukuoka is a city with delicious food. We hope you enjoy your meal as well. We look forward to seeing you again. Via Inn Hakataguchi Ekimae Hotel manager
Anonymous User
Single Room A
Stayed in Apr 2024
Solo travelers
5 review
4.5/5
Great
Posted on Jun 16, 2024
Generally feels quite safe. There's a hotel bathtub also, so very enjoyable to sit and soak. It's near fukuoka station, quite accessible. There's also the hotel restaurant below which becomes an izakaya at night. The motsunabe I had there was really good. I will say that you will interact very little with the hotel staff. Even drop off of key cards is done via machine. Not bad if you just want a chill place to stay. They have a LOT of charging ports in the room as well, it's pretty viable if you want to work there.
Response from Property: To our guests Thank you for staying at Via Inn Hakataguchi Ekimae. We also appreciate your review. All rooms at our hotel are equipped with a bathtub, so you can relax and unwind after a long day. The restaurant on the first floor serves breakfast in the morning, lunch in the afternoon, and an izakaya in the evening. (Breakfast only on weekends and holidays.) In the evening, you can enjoy Hakata specialties such as motsunabe, mizutaki, and yakitori. There are electrical outlets at the bedside of the guest rooms and LAN cables next to the desks. However, despite the fact that you chose our hotel from among the many hotels available, we apologize for the lack of communication between our staff and you during your stay. We will continue to treat each and every customer with care. If you visit Fukuoka again, please consider our hotel. We look forward to seeing you. Via Inn Hakataguchi Ekimae Hotel manager
Pikky_chat
Double Room
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Very good Location , Staff very nice. We left from the hotel since early morning but staff called us the taxi.. so impressed
Response from Property: Thank you very much for having us stay at our hotel. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. I am very pleased that you have liked us. I am happy if you can use the hotel again. VIAINN HAKATAGUTIEKIMAE Manager
MICHAEL
Single Room A
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Lack of English speaking staff in reception and room is small, but good to have cheap beer(¥200) in restaurants.
Response from Property: Thank you so much for being with us the other day.We will continue to promote better services in the future.We sincerely look forward to your next visit.Via Inn Hakataguchi Station Manager
Anonymous User
Single Room A
Stayed in Mar 2024
Couples
5 review
4.7/5
Amazing
Posted on Mar 18, 2024
Good location, near JR station The bed and room size are acceptable Recommend
Response from Property: Thank you very much for staying at our hotel.Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.We look forward to seeing you soon on your next visit.Via Inn Hakataguchi Ekimae Manager
ChengCc
Economy Double Room Room A Non Smoking
Stayed in Feb 2024
Couples
16 review
4.0/5
Very Good
Posted on Feb 18, 2024
Everything was fine at this hotel. Staffs are friendly and make customers feel welcome.
Response from Property: ChengCc 様Thank you very much for staying at our hotel.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.Via Inn Hakataguchi Ekimae           hotel manager
Guest User
Single Room A
Stayed in Jan 2024
Solo travelers
7 review
4.5/5
Great
Posted on Jan 17, 2024
Great hotel! Great service and very clean! I opted out for daily cleaning but I was surprised to find a bag of clean towels, pajama and garbage bag on my door left by the hotel staff. That’s super considerate! All staff are professional and very helpful! Room is very well designed and makes efficient use of space. I’d love to stay here again! Highly recommended!
Response from Property: Thank you very much for staying at Via Inn Hakataguchi Ekimae.Thank you again for your review.We are very honored to receive such a wide range of compliments.If cleaning is not necessary as the customer has said, we can put new towels in a bag and hang it on the doorknob, so please use that.We will continue to make this hotel even better.our staff waiting for your next reservation. thank youViainn HakataguchiEkimae manager
Guest User
Single Room A
Stayed in Jun 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Today come here because his name is viainn Is a petty name and have a Dapiing resturant Snd good rest room Snd early 1.45pm can check in Because in japan hotel need 4pm To room And they only 1.45pm I very like to do this and check out On 10.am Tomorrow morning Only drop the key is ok Very very nice hotel
Response from Property: Dear Customer, Thank you very much for choosing our hotel out of many hotels. We would also like to thank you for taking the time out of your busy schedule to post a review. Check-in is possible anytime after 3pm. Check-out can be done even in the early hours of the morning, as all you have to do is pass your key through the automated payment machine. We are relieved that you were satisfied with your recent stay. We look forward to seeing you again when you come to Fukuoka. Via Inn Hakataguchi Ekimae Hotel manager
Guest User
Twin Room
Stayed in Jun 2024
Family
4 review
4.5/5
Great
Posted on Jun 18, 2024
The room is big enough for us to open two suitcases at the same time. The room is clean. The hotel is not too far away from Hakata Station.
Response from Property: Dear Customer, Thank you very much for staying at Via Inn Hakataguchi Ekimae. We would also like to thank you for taking the time to post a review despite your busy schedule. We are very honored to hear that you were satisfied with your stay. It has been five years since we opened, but all of our hotel staff will continue to work hard, encouraged by our customers' words, to maintain a clean hotel, so please do use us again if you have the opportunity. We look forward to welcoming you. Via Inn Hakataguchi Ekimae Hotel manager
Traveller here
Single Room A
Stayed in Jun 2024
Solo travelers
18 review
4.2/5
Very Good
Posted on Jun 15, 2024
Not that communicable with the hotel front desk. Yet, excellent location and very nice restaurants nearby. Perfect for catching JR trains.
Siu Yu
Single Room A
Stayed in May 2024
Friends
5 review
4.7/5
Amazing
Posted on Jun 13, 2024
Hotel is at a great location! It’s super clean and staff are so friendly! Will definitely book again.
Response from Property: Siu Yu 様 Thank you very much for choosing our hotel from the many hotels available. We also appreciate you taking the time to leave a review despite your busy schedule. We will continue to work hard to make our hotel even better. All our staff look forward to welcoming you back for your next stay Via Inn Hakataguchi Ekimae Hotel manager
Edna’s
Single Room A
Stayed in Jan 2024
Solo travelers
8 review
4.0/5
Very Good
Posted on Jan 15, 2024
Good location, nearby Hakata station, highly recommended
Response from Property: Thank you very much for staying at Via Inn Hakataguchi Ekimae.Thank you again for your review.We will continue to make this hotel even better.our staff waiting for your next reservation. thank youViainn HakataguchiEkimae manager
Anonymous User
Single Room A
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Location is good as it is a short walk from the Hakata train station and bus terminal. Layout of the room is spacious and I was able to put 1 large and 1 medium luggage with no problems. Room was very clean and cosy.
Response from Property: Thank you very much for staying at our hotel. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. We look forward to seeing you soon on your next visit. Via Inn Hakataguchi Ekimae Hotel manager
Guest User
Single Room A
Stayed in Oct 2023
Business travelers
8 review
3.7/5
Posted on Oct 26, 2023
Location is great and near the Fukuoka station. It provides all you needs with fair price. Staff were polite and professional. Single bed room is not spacious. But the only drawback is 10:00 am Check-out time. My day plan was affected with such early check-out time.
Response from Property: Thank you very much for staying with us this time.Thank you for choosing our hotel out of many hotels.We apologize for the inconvenience caused during your stay.All of our staff will continue to work hard to provide excitement and satisfaction to as many customers as possible.We look forward to serving you again.Via Inn Hakataguchi Ekimaehotel manager