The Residential Suites Fukuoka

The room was much larger than I expected, the view was amazing, and the reception staff were very friendly, but the only thing that was disappointing was that the TV, microwave, and other facilities were a bit old.

This is the first time I stayed in such a big hotel in Japan. There is also a separate kitchen and washing machine. Everything is very clean. I hope to get a better price next time.

The hotel was very poor compared to the price. The smell of cigarettes was so strong that I don't smoke and my child and the rest of the family didn't like it so I wanted a room change, but I just pretended not to know and didn't respond even when I used Google Translator. I made a reservation here to use the swimming pool, but they said it would be open until 5 o'clock on a weekday, but there was no detailed or proper explanation at the hotel reservation office until 10 o'clock the next day. We were checking out at 11 o'clock, and my family went down first and was in the lobby, and I came down later. Even though 20 minutes had not passed, they charged an extra hour and asked the staff for their name and position, but they looked at the guest and made no reply. The worst experience I have ever had while staying at a Fukuoka hotel. The staff's response and friendliness are the worst. Hotel service I wonder if there are any other hotels that do this. If I don't like it, I can stop going, but this is still so bad for people who work in the service industry. I came here because my mood was ruined. Haha.