Guest User
June 7, 2025
Super bad! I spent half an hour trying to check in by myself, but I still couldn't check in successfully. I called the front desk to check, but the front desk staff only knew Japanese and we couldn't communicate smoothly. However, a passerby passed by and helped.
When I entered the unit, there was only one air conditioner in the whole unit, but the two beds were in two rooms. If the doors of the two rooms were closed, the air was extremely stagnant, and even no air conditioning could blow into the room. In addition, since the air conditioner couldn't blow into the room, we had to turn the air conditioner in the living room to the maximum. Therefore, the person sleeping in the living room wanted an extra quilt, and they could also successfully get it from the front desk. Even contacting the trip.com staff to help communicate, they still couldn't get an extra quilt. The check-in experience was very bad. We originally booked three nights, but in the end we only stayed for one night. We lost the room fee for two nights and had to leave this hotel and find another one to stay in! If you have a family or children, don't stay in this hotel. The front desk can't help you with anything, and even failed to complete the communication.
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