55 Reviews
Amerian Portal Del Iguazu Hotel
Puerto Iguazu|0.17km from Hito Tres Fronteras
The hotel is very old and clearly has not been renovated in a while. The staff at the restaurant are super helpful and friendly, unfortunately the staff at the reception are not. Rude and not flexible. We arrived three hours earlier than check in and understood that only if a room would become available we would get it. The receptionist said she’d follow up but she didn’t. We had to come several times to the reception to check and still they couldn’t even know if the room was ready because housekeeping wouldn’t pick up the phone. This is clearly not a five stars hotel, mainly due to the attitude and lack of help and service from their receptionist Facundo.
