"I came to Fenghuang with a few friends and accidentally found this store online. The reception staff was very enthusiastic, which added points to Fenghuang Ancient Town. The room was clean and tidy, and the details were very well done. When we went out to play, they patiently told us where to have fun and where the cost performance was high. When we checked out, they were also very enthusiastic. The whole process made people feel comfortable. I will stay at their house next time."
"This five-star praise is first of all for the service attitude here. I want you to play here and pick up the car wherever you go. No matter where you go, even if you go to eat a meal, the boss is very enthusiastic and a good hand in business.
The second is to make up here, the hotel can take pictures, and pay for it. I have 199,30 photos of this basic model. This video was taken by myself with my mobile phone. I took the photographer's light. I think the makeup is really good.
The ancient city is beautiful, everyone can choose this one"
"The B&B is right by the river, next to Phoenix Mountain. Although I missed the show, I still got to see the final light show and fireworks from my room. After the show, the area was still very quiet. The service was excellent. The B&B has its own dedicated car, so if you're tired walking around the ancient town, even if it's just a few hundred meters away, just call and they'll pick you up. The B&B also has a strong safety awareness program, and they personally deliver all your takeout meals to you, which is very thoughtful. This B&B is highly recommended!"
Outstanding
638 reviews
9.5/10
1 night
From NZD 69
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"The hotel is in the ancient city. We were on the top floor and could see the streets and alleys of the ancient city. It was very close to the parking lot and the river. The room was of good quality, spacious and clean. The boss took us to a cooperative breakfast shop for breakfast. We had authentic Hunan rice noodles. It was a good experience. I will come again next time."
"What a nice experience.
The room was exquisite.
We loved the terrace. The seats were very comfortable and we had a great view.
Cherry on top we could see a fantastic show at night.
We could also enjoy the sight of the dragon boat at night.
Bare in mind that there is no pickup from the train station. But you can take the subway and they'll come and pick you up. If your party counts 4 members, I recommend taking a cab or a didi (just like the hotel recommended us).
That said, we were given free rides to visit the city.
They can also arrange a car for you to visit other sites (paying service).
We had huge and high quality towels as well as disposable hand towels.
The toilet was a washlet like the ones we have in Japan.
The hotel was very clean. Unfortunately, they were some remodeling going on on the first floor when we stayed there and the smell of the solvent was unpleasant.
They did not have enough sitting to accommodate proper sitting for everyone but we took our breakfast up to our private terrace and enjoyed it very much.
The breakfast is a set breakfast. We could choose between 2 types of Chinese breakfast.
I can't say that I loved the breakfast but it was nice.
You can arrange it with many sauces, condiments and plenty of fresh chives and cilantro.
You can even ask for seconds.
The butler was very kind and helpful, as well as the rest of the staff as a matter of fact.
They also have a washing machine that you can use for free but you have to take care of the drying yourself.
My family and I got sick from a previous food intoxication and we were happy that we stayed in such a nice hotel.
Fenghuang old city is very festive so it can get noisy at night but the terrace's windows are of very good quality, therefore it did not bother us much. It is possible that you can hear your neighbors though.
All in all, despite being sick we had a wonderful experience at this hotel. We were happily surprised to receive a farewell gift.
We definitely recommend the place and we go back to this hotel without hesitation."
"The center of the ancient city is very convenient, and it is as clean and tidy as the pictures. The evening party introduced is very beautiful and the price is cheap. The service is warm and I like it. I will introduce friends to come next time."
"The accommodation is located in a peripheral location, so it won't be noisy at night, and it's also a quick walk to the central sightseeing spots.
The boss was very enthusiastic and helped to upgrade the room type.
Hygiene is acceptable, cost-effective and highly recommended.
This trip to Fenghuang Ancient City was very enjoyable."
"Environment: A spontaneous trip, I took the high-speed rail directly to Fenghuang Ancient Town, and I specially selected this hotel on Ctrip. It is very close to the ancient town, and you can walk there in less than 5 minutes. Just go down. You can enjoy the scenery during the day and night without being disturbed by the bars in the ancient town.
Hygiene: I personally have rhinitis and am particularly sensitive to air and dust. I have never had a stuffy nose since I checked in and out of this hotel. Good review! !
Facilities: In fact, this hotel is not new, but I specifically compared the publicity of the human body photos and found that it is the style I like. The wooden floor + bathtub is very comfortable to live in. There are air conditioners and electric heaters. The most important thing is that you can see the scenery when you turn on the series connection! ! !
Service: The little brother at the front desk is very handsome, and he is very enthusiastic to help with the luggage and parking. He also introduced the ancient city’s tourist check-in spots. Food, drink, accommodation and transportation are all included"
"This charming guesthouse on the edge of Fenghuang Ancient City is a lovely getaway. The breakfast is a set breakfast, not a buffet, but it was delicious every morning. It's very much more of a guesthouse (rather than an upscale boutique hotel), with antique furniture and historical relics in many rooms, but that only enhanced the charm. The staff were very helpful and kind, especially with calling a taxi (the ride-hailing apps were showing no drivers for a long time). I definitely recommend this as a great place to stay."
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Latest Reviews for Fenghuang hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.8/10
Perfect
JJackie ChanNew and clean accommodation,
The location of the accommodation is not on the river but near the river. Add a little money and you can choose a room with a river view. It is near Nanhua Bridge, so there is no noise from the pubs at night.
When you arrive at Fenghuang Station, the accommodation will let you pick up a Maglav ticket, sit and enjoy the view, go to the station near the accommodation and let the car pick you up, help you carry your luggage.
Importantly, the accommodation has free local costumes, you can change into them for walking around or taking pictures without any conditions.
Before leaving, they also gave us snacks, helped us carry our luggage to the taxi.
CConstance 罗心雅The hotel room was very clean and comfortable. The staff was absolutely adorable, welcomed us with oranges and gave us a free upgrade. The hotel is located 2min away from the East Gate of the Fenghuang Old City. They kept our bags for free while we were visiting. The hotel lady came with us to the bus station when we were about to leave.
If you are coming by train, we recommend you take line 2 from the train station (Fenghuang Gu Cheng) and get down at Nanhuali. The hotel is two min away from the bus station.
AAshleyThis city is beautiful on the water, but beware of mosquitoes!
I personally would stay no more than one night. You pay for the great location - right on the river and by all the hustle and bustle. The party does not stop at 10pm - I swear it was loud outside until 2am and you definitely hear it.
The room we chose (with a large patio) was extremely small and cramped. We couldn't enjoy our patio during the summer because there were so many mosquitoes at the door. We left a mosquito-repellant incense at the patio door and that helped a little, but we didn't dare having tea outside like we originally wanted.
The hotel also didn't feel secure. Our room was by the back door, which stayed open for most hours of the day. It was very convenient to get to our room, but the open door felt like a safety hazard. They said that they would close it at midnight, but that is too late for my comfort.
Service was okay at best. They tried contacting us before we arrived but we don't have a Chinese phone number. Responses through WeChat were a bit slow during some hours, and sometimes the front desk was empty. Perhaps we were just unlucky. The morning we left, the manager lady seemed the most competent and warm, but everyone else was a bit lackluster.
The room is old, and the bathroom has rusting metal. Toiletries were at least covered the essentials. No welcome snacks, but at least there were two bottles of water. Is it bad for us to expect more at the price we're paying? Among all the high end hotels we stayed at during our trip at this price point, this was the least impressive by far. The hotel pictures felt misleading on terms of quality and cleanliness.
RRobMKThe hotel name says it all.
Amazing views from the hotels front rooms.
Staff incredibly helpful.
Lots of stairs everywhere in and around main attractions so might not suit everyone, but if it's not a problem for you then staying here is a bit like living in a dream come true.
Fenghuang's historic Tower is 50 metres away, and boat rides are a minute further along.
Countless authentic restaurants are within 5-10 minutes away and my favourite Luckin Coffee shop was a minute along from the Rainbow Bridge.
There's a vibrant night life so music from many bands blares across the river from 7pm to 11pm. I was so worn out from days of exploring that I never noticed and fell asleep quickly on the room's massive and comfortable king sized bed.
I experienced near perfect weather over 2.5 days and can say that Fenghuang was a much better overall experience than either Lijiang or Dali's very popular ancient towns.
SSuphaphan Xumsai Na AyudhayaThanks to our hosts for picking us up from the area car park and helping us with the luggage all the way to the room. Our hotel is located right at the scenic area main bridge. The view is beautiful and our room was clean and nice. The hosts are super friendly and helpful with everything. The pictures I share are taken from our room balcony on the third floor.
GGuest UserHotel is clean, spacious, comfortable, and strategically located near the attraction places. I enjoyed my stay here with my friends. Suitable for a trip and the owner is extremely friendly, helpful, and welcoming.
AAnonymous UserI enjoyed my stayed at this exceptional hotel. Everything a 5 star hotel has, this hotel also have such as clean, friendly, lovely amenities, quietness, rich breakfast, lovely ambience, laundry service etc. But what set this hotel apart from even a 5 star hotel are the exceptions. The abilities to go beyond the services provided by a standard hotel. Without the ability to read and write Chinese, they patiently guided me how to get to the hotel from Furong ancient town, brought me to the bus station to get my onward bus ticket to Tongren, personalised laundry service etc. I could go on... All these for one night stay? Impossible for a 200+ rooms famous hotel!! Wish i can give 10 stars. Thank you General Manager Wu Hui. Thank you Deputy GM Long Shengyou and All the wonderful staff at this fabulous hotel. Please allow me to extend another 3 more nights at your lovely hotel.
GGuest UserSuperior location Located next to the bus terminal 'Round trip to the HSR station is only a 15-minute drive away. The facilities in the hotel rooms are very new and clean, with good sound insulation. The waiters from the front desk to the cleaning are very responsible. They have introduced the fun places in Phoenix Ancient City and where to play at the corresponding time. It would be better if the hotel breakfast can be filled with more fruits.
EEatPrayTravelPros: very quick in addressing issues. One day there was no hot water and the hotel responded in a very short time and remedied the problem. Also hotel did a courtesy drop off to a local bus station, which was greatly appreciated. It was an uphill climb and would have been a challenge with luggage. Hotel location was quiet. Heating, water pressure and hot water all very good. Hotel staff also gave us a restaurant recommendation which was very good. Breakfast was good.
Cons: don’t be fooled by the description of 180 degree view of the river. It has two buildings on both sides blocking the view, as we found out after checking in. The walk to the ancient village is about 10 minutes from the Hotel, and longer on the way back because there is a bit of uphill climb.
XXiaoyu?xiaoyu!It is strongly recommended that if it is a birdcage room, it is better for one person!
If you want normal comfort! You must have enough money to get a big room!
The whole hotel is distributed in the ”Shenfeng Scenic Area”, with small bird cages and big houses in a unique shape! Very interesting! It's just that some of the infrastructure in the birdcage room will be very poor, but the big room (expensive) is much better. In addition, it takes a lot of physical strength to enter and exit the hotel (except for the elevator at the beginning).
You can visit the Shenfeng Scenic Area in your spare time, and there is also a light show at night in the Shenfeng Temple Square not far away (high), and there are performances when the weather is good!
It is worth mentioning that the ”breakfast”! I read other people's comments that the breakfast is very bad. But my experience is really good.
”Steamed” eggs are definitely better than outside.
Steamed dumplings are also very delicious!
Cabbage is just as good! There is no feeling of being particularly bad.
The most surprising and interesting thing is the cartoons on the connecting corridors between the various guest rooms in the hotel. There is also a twelve zodiac trail! (There is no way at the end, so you need to go back)
Oh, by the way! There are real peacocks in the high-rise area of the scenic area (higher than the Shenfeng Temple Square)! Alive!
There is also a large area of ”pompom flowers” in an area called ”Flying Bird Camp”.
The entire scenic area can be visited in 2 hours (my hiking ability)! And it was in the rain! There was no one! I felt like I had entered the ”fairyland” because there was really no one except me. Oh! Be careful of snakes, I didn't encounter any (fortunately)! I didn't go to the Nanhua Temple at the highest point, and it was definitely not because I was too tired to climb up, but because there was a locked door and no one opened it.
The following is some visual information! Only 20 pictures can be posted! So that's it.