Family Friendly Hotels in Nairobi

Great Stay at an Affordable Price I had a pleasant stay at Swiss Lenana Mount Hotel. The hotel offers good value for money, with clean and comfortable rooms. The staff were friendly and helpful throughout my stay. The location is convenient, making it easy to access different parts of Nairobi.

Here are some details for your information： Reason why you should not stay unless they could change: 1.picking up us from NBO termination to the hotel like 20mins for 5k and even no water provided when picked us， while i happened stayed in a much more expensive hotel in Mobasa only charged 3.5k with iced water and 1 hour trip. 2.the room has some smell from its new facility，very distinguish as i step in， the towel on top shelf of the shower room always has the same smell，very uncomfortable 3.what im most mad at， was someone took away our one set of brush， slipper，and the welcome chocolates. just because we dont need them for one night，i found it on the second day leaved a note with tip，someone only took the tip away but dont give me what i asked for. 4. One of The elevator has been broken since the second day and sometimes two of them, luckily I am only given room on the 3rd floor Good thing is: the coffee is kinda okay and the table in the room is kinda remarkable

Very satisfied with the hotel, from the security guard to the front desk to the hotel manager, they are all enthusiastic and smiling. The bar and restaurant on the first floor of the hotel is very convenient for eating. I was particularly touched that the beautiful woman who looked like the lobby manager helped me book a taxi to the airport. Due to language barriers, I can only simply say ”thank you”. I will stay here again when I go to Kenya next year. Thank you again!

I booked a 2-night stay over Saturday and Sunday while waiting for my 1am flight on Monday. I had just returned from a safari and was extremely tired, hoping to get some rest. Unfortunately, starting around 4am on Sunday, there was a lot of noise coming from the room directly in front of mine. It appeared to be a group occupying multiple rooms, shouting and moving between them. I called the lobby twice, and while the receptionist was kind and responsive in contacting the group, the noise continued, and I eventually gave up on trying to sleep. Later that afternoon, the tap and shower in my room stopped working. I had to call again to have it fixed, and even after it was restored, there was no hot water. I had a VERY cold shower. That said, I genuinely appreciated the food and the aesthetic of the property—the African artifacts in the hallways and the soaring ceilings made the place feel very special. It’s the kind of atmosphere I’d love to return to. However, because of the disruptions and inconvenience I experienced, I don’t think I’ll be coming back unless necessary.

Great hotel with fantastic ambience. Perfect for business discussions and family holiday. The staff was extremely helpful, and the crowd was the best sort too. Will definitely book again for business and family stays.

It is a very suitable hotel with a balcony to enjoy the scenery of Nairobi. The breakfast is very rich and the front desk staff can help a lot, such as taking a taxi and where to go.

新開幕酒店，有我喜歡的陽台房，距離Wilson機場30分鐘，酒店有夜晚的保安，感覺很安全。幫忙叫車，服務很好。餐廳食物不錯。下次還住8樓。

This review is a little late, but I still have to praise the Nairobi Marriott Hotel! ! ! Because the JW Hotel in Nairobi made me fall in love with this city! ! ! This review is not exaggerated. As a person who stays in a hotel 200 days a year, I still have a little experience in staying in a hotel. First of all, I have traveled to most of Africa and stepped on countless pitfalls. The overall accommodation experience in Africa is indeed a bit sour 😜. JW is definitely cost-effective in Africa! Although Africa is not short of old luxury hotels (the prices are also eye-popping 🤐). But JW can definitely be called a new star in high-end hotels in Africa. The hotel building is a Gemini glass curtain wall with a modern architectural style. It is also a new landmark in Nairobi now (and we can proudly say that this hotel was built by our Chinese company)! ! ! 😁😁😁 The decoration and hardware maintain JW's consistent high standards and high taste, while also incorporating African style. The gifts with African characteristics in the handicraft sales area are also sold at a conscience price. It is said that they are carefully selected by big names in various African countries, and the price is very affordable. If you want to buy handicrafts and gifts, it is recommended to choose from JW first. I really feel that I am wasting time after visiting N legendary handicraft markets and flea markets. They are completely incomparable to JW. The most important thing is that the goods are genuine and you don’t have to worry about buying expensive or fake goods! ! ! (I always suspect that JW is worried that its guests will be cheated, so it specially helps guests to screen so many good things in advance), because the price is really touching, and I thought I heard it wrong several times, because it is cheaper than the market! ! ! The breakfast is very international and can basically meet the different tastes of guests from all over the world. It is recommended to go early, because there are really too many types, and you can’t taste them in a short time... 😅😅😅. There are several specialty restaurants from different countries for dinner, American steakhouse, Asian fusion cuisine, the dishes are excellent, and the decoration design is also very innovative! I really love the spa and the traditional Kenyan tendon massage opposite the hotel. I still can't leave after three consecutive massages... I strongly recommend to experience it. It's a rare relaxation during the journey. After the massage, you can definitely be fully revived! ! ! The Golden Key helped us customize the perfect travel route. We could have gone to Masai Mara to chase the Big Five of Africa and gallop across the vast African savannah... (childhood dream) Unfortunately, we caught up with the once-in-a-century flood in Kenya, so we didn't get on JW's handsome mecha tank 😂😂😂. Because the hotel has just opened, the linens are all new and the mattresses are very comfortable. The coffee downstairs is Kenyan coffee. After drinking it, I feel that the so-called Kenyan coffee I drank before is all made of beans? It is full of floral and fruity aroma, and it doesn't taste like coffee. Desserts must be eaten! ! ! Exquisite and delicious! Finally, a big surprise: Jacky, the manager of this hotel, is Chinese! ! ! Check in or need any assistance, just find Jacky!!! Don't be shy to find him, Jacky is so reliable and professional!!! He has super professional knowledge of hotels, there is no question that can be asked, and he actually knows all the well-known companies and brands in all industries!!! It is common sense that Marriott's hotel training system is well done, but the knowledge capacity of senior management is too terrible!!! If you are interested in the hotel industry, you must find this great god to chat when you have the chance! A rare learning opportunity!!! It's a pity that I forgot to take more photos of the hotel interior, and only took some photos of the breakfast restaurant, so it may not reflect the excellence of JW. I will take more photos next time I go and make up for it😄 Please don't mind, dear readers! Thank you for your patience in reading🙏🙏🙏 Highly recommended! Highly recommended! Highly recommended! PS: I have specially experienced hotels of the same level in Nairobi🤭🤭🤭

Because I needed an extra bed with my baby, I mainly chose the deluxe room, which is a one-and-a-half-bedroom room with a relatively large area. The window of the inner room faces the atrium, which means there is no window and no sunlight in the room. The bathroom smells like a sewer, and I can't find the exhaust switch or feel the strong exhaust. I just made do with it for one night, but I probably won't choose it next time.