Guest User
September 24, 2024
My partner and I were so excited to stay here but we were seriously let down. For the price we paid, I was expecting luxury amenities and a sizeable room. What we got was a room smaller than anything you'd get in any chain hotel (we couldn't even open our suitcases on the floor), a shabby, cheap looking bathroom with the shower head not properly attached to the wall. There wasn't even housekeeping - you can't request for your room to be made up, only for fresh towels or for the bin to be emptied. They do give $25 vouchers for breakfast (which isn't even run by the hotel, from what I can tell) however the wait at 10.40 on a Monday morning was 30-40 minutes and we decided we'd be better off going elsewhere. I feel like I've been scammed and I'm incredibly angry. It sounds like the hotel used to be fantastic but has really let things slide, probably in the name of profit. Don't stay here.