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Hotels in Estes Park for 2024 - Book Your Perfect Accommodation

3.1/5101 Reviews

Rocky Mountain Hotel & Conference Center

Estes Park|2.45km from city centre

On different sites this hotel was given excellent reviews and displayed flattering photos. When we pulled into the parking lot on that first night I thought we were in the wrong location. It looked run down, and it was! Our heater/AC unit reeked to high heaven when we turned on the heat for just a few seconds. It occurred to us that the lit up ”change filter” reminder had been ignored. Management took care of it the next day. There was no carpet, just an old run down floor. There was no room service unless you contacted a number at the front desk. The furniture was old and scratched up. Most of the people - with one notable exception - seemed indifferent to our concerns. On our last night in the hotel there was a distinct smell of wood fire when we returned from dinner. An hour or so later the entire hallway off of our room was inundated with the smell of smoke. I reported this to the hotel clerk. She told me she'd check it out. When she didn't touch base with me I went back to the clerk who informed me that someone was smoking cigarettes in their room - and she wasn't at liberty to do anything about it. One of the night employees overheard our discussion about the smoke. I told him this was smoke from a wood fire, not cigarette smoke. He agreed to check it out. Once again there was no feedback. Eventually the smoke began to dissipate. Perhaps someone had propped open a door. Who knows? On the plus side our bed was comfortable and there was a good -sized pool that some patrons clearly enjoyed. And finally, the building inspector shut down the repairs that had been transpiring because the good folks in charge of this hotel did not have a building permit! Classy.