Streamside on Fall River

Fantastic little place! Absolutely best experience loved this place I’ll be going back! Breathtaking views, gorgeous hot tub and cabin!

Cute, outdoors in nature property. Close to RMNP and the town of Estes. Great location right on the river.

The check-in was the only complaint for this stay. The man at the desk couldn’t figure out how to check my husband and I in for 2 nights in the same room and he kept insisting (about 5 times) it was my fault because I booked through ******* rather than calling the resort directly. He finally figured something out and gave us a key. We brought our things into the room and then the man came to our room and said we couldn’t stay in that particular room and AGAIN said it was my fault for booking through *******. When I questioned why it was my fault, he said because the operators are probably based in another country. ??? Then he said again that we couldn’t stay in the room and I stated we had already put our stuff in the room. It was just a statement - no profanity, nonthreatening - just a statement. He then threatened to terminate our stay if I gave him any more problems. ??? Unfortunately, he was also the person who checked us out and he had a pleasant attitude, but still no apologies. Too little, too late; I handed in the key and left. The resort is really nice. The rooms are very clean and comfortable, although the fireplaces in the rooms cannot be used per fire codes.

The check-in ruined my evening. We arrived with another couple and the man at the counter insisted about 5 times that the checkin problems were my fault because I booked our rooms through *******. After about 15 minutes he finally figured out a couple of rooms for us and sent us to our rooms, never apologizing for the delay. We got to our rooms and my husband and I carried in our stuff. That’s when the checkin man came back and said he gave us the wrong rooms because (AGAIN) it was my fault. At that point I had had it and asked him why he kept saying his problems were my fault. He said because I had booked through ******* and they were probably in a foreign country… what? Then he said we had to move and I stated that we had already brought our stuff into the room. It was just a statement, no profanity, no name calling, nothing that should have then provoked him to tell me that if I gave him any problems he would kick me off the property. He gave us our new room keys and we transferred our stuff. Not once did he apologize for his rude behavior or for the inconvenience or for his inability to check us in in a reasonable and respectful manner. He was all smiles and sunshine at the time of checkout, but the damage was done and unfortunately, we will not be back. However, the resort was great! We enjoyed the rest of the time there. It was beautiful and the room was exceptionally clean! Kudos to the rest of your staff!

We stayed here for 5 nights, it's a good property overall in terms of cleanliness and surroundings, but the appliances such as stove top are old (coil based and bent), no in unit washer and dryer, TV remote that doesn't work. The bathroom is in good shape.

I called the property manager before booking and I was told the cabin was 10feet from the river and with a hot tub in the porch. When we got there we were 200 yds from the river and the property hot tub was dirty.