Guest User
July 4, 2024
This place went above and beyond for my family when we stayed at El Nido - The Funny Lion (June 26 - July 3). The staff are very friendly and professional. Their Customer service is 10/10. When you ask for something, they give it right away. The Manager was really kind and helpful especially to my 2 yr old daughter, Valerie. I am thankful and grateful for the team at El Nido - The Funny Lion.
There are a few suggestions for improvements I would like to add: Better drainage system for shower. It always seems like the water would go out of the shower especially when it’s raining outside. Also, an elevator would be great for the guest and especially for the staff when carrying heavy luggages. The wifi spotty and could also be improved especially inside the breakfast area. A better mosquito control on the outside near the pool/restaurant area would be nice too. The people on the backyard would burn their trashes and the smoke would fill the whole air of the hotel area and would not be healthy to breathe in (I wish they wouldn’t burn right next to the hotel). This is probably nitpicking but sometimes the music that plays at the bar/restaurant area is not family friendly and uses profanity. The rooms could use a bit of feng shui or something to make it feel more spacious. The room lighting could also be improved (it always seems a little dark even with all the lights turned on).