Mll Mediterranean Bay - Adults Only

Not clean hotel

Please do not waste any of your time or money going to this hotel. The rooms are not what is shown in the photos and are the size of a shoe box, you practically walk in and trip over the bed. The balcony we had in room 204 was overlooking a shop which constantly stunk of people smoking. Upon arrival we asked for additional pillows as these were wafer thin and was like sleeping on a sheet of paper, these never arrived so we had to use the blankets for head and neck support. This room also must have had the worlds thinnest walls as we was able to hear every conversation going on either side of us at all times. The room also had an awful noise for x3 nights which was the sound of a WC refilling every 10/15 seconds. Booked a double room but was the standard 2 single beds. The food was constantly cold and very poor & also made us both very unwell including my pregnant girlfriend. When we told the staff nothing was said or done until 2 days before we were leaving and then we was offered late check out. When booking late check out we was asked back to reception 3 times to confirm as no notes had been placed on the system. The hotel staff was constantly rude when we was asking for our drinks throughout the day and would often mutter under their breath in Spanish. The “snack” bar was left out stall pastry’s from the morning which were shocking but you could always pay for food at the bar as part of your all inclusive holiday when you are also paying for your beer to be served in a dirty wine glass or plastic cup. Considering this is an adults only hotel there is no need for plastic cups epically dirty ones. The pool was the size of a paddling pool at the rear of the hotel. Where a member of staff quite clearly had brought his partner to work and went into the formal toilet with her for over 15 minutes and then left and acted like it was normal. Bear in mind there is only 2 external WC facilities so it was very clear what was happening and what they were up to. The beer was flat and the wine was warm. Luckily my girlfriend is pregnant so only one of us had to endure this awful part of the holiday. One of the pools was outside of reception on the corner of a main road which clearly is miss sold from the advertising photos. The staff also would not change up notes for coins when asked as we wanted to play pool but then did so for another couple which I believe were German I do not know if this was because I am English but it did feel like they didn’t want us there. There was no facility to make a tea or coffee in the morning or access to get this after or before certain times considering this was a all inclusive holiday we ended up eating out and having more snacks than expected. Although the hotel had said they did not want people bringing snacks in they had no issue with people sitting at night on the limited seats (around 20) drinking out of cans like teenagers in parks. We both looked to get a flight home earlier but decided we may as well stay and spend

Being a solo traveller, I found this hotel very friendly and safe. The room is comfortable and cleaned on a daily basis. All staff have been friendly and informative. The food is nice and a good selection is available. Shops and beach very close by. My only request would be tea and coffee making facilities in room, I did ask for a kettle and it was delivered to my room a.s.a.p. Only 2 days until I leave to go home, so will enjoy the remainder of my stay, knowing I will love it ☺️

The service was verry good, really nice staff. They help you inmediatly. The food buffet was lovely, lot’s of choices of defferent foods& drinks. If you needed anything, they would be right there to help you, verry kind staff. Good teamwork in there team.

Wouldn't return, food was awful, always luke warm not edible, they may do 17 dishes, as they say but worst food we've ever had, good salad selection, soup was hot but not what description stated, veg soup full of noodles! one night veg soup had meat in it. The drink rules for all inclusive is useless, 3 at lunch and 3 at evening meal, choice beer, white, red or rose wines, I usually have water with my meals, so took wine with evening meal else I wouldn't have had an alcohol drink, having tokens be a better idea so you could use them when you wanted, I know it's the islands rules but doesn't make sense you are only entitled to six drinks per day with meals but they would sell you alcohol. If you took it outside you would have to decant it plastic or paper cups. The roof terrace gave great views out to sea, and the port, with ships, and ferries, and planes that had just taken off, floor needed a good mop, had to wait till it opened each day at 11 am, quiet up there with a small dipping pool. Our room wasn't ready cleaners were in it someone already occupying it, went to reception allocated another room, had see view, but right on street and quite noisy at night couldn't leave veranda door open. Taxi from airport was £37 euros, for 5 of us, when we asked at reception for taxi for 5 back to airport, we were advised don't do taxis for 5! We either had find one on street or catch the bus, bus stop around corner caught that. The area is looking run down, lovely promenade, couldn't find a bar showing English football. Good points. We had fantastic weather, the shower in our room was fabulous.

A week on full board through imserso. Although the hotel is in a horrible area, it didn't look bad at all, but the food was a disaster. Rice, potatoes, pasted pasta and some low-quality meat or fish that shone in its absence. Pineapple or melon and stop counting. Neither fruit nor yogurt. The director defended herself by saying that with what we were paying her, 24 euros, they couldn't do miracles, and she was so broad. The pitiful entertainer. Always the same. Yes, he did his dracqueen show and stayed with all the imserso clients. To those who asked us reiteradas veces que votaramos en positivo la estancia, sobre todo en la comida. Muy triste.