Ventus Harbor Hotel

We stayed at the Ventus Harbor hotel in Durres in January, a 4-star hotel, compared to the quality of the services it offers it does not deserve more than 2 stars. As soon as we arrived at the reception there was no one there, despite the presence being guaranteed 24 hours a day; but it was not a rare occasion because during the 3 days of stay the reception was often without operators. We were given a room which was small and the bathroom was flooded, the cleaning lady came to dry it but after 5 minutes it was flooded again. They changed our room but the situation hadn't changed. Breakfast was supposed to be a buffet but instead you had to constantly ask for food. These were 3 days to forget, the reservation included a spa with related services and instead there was none of this; the receptionist told us that an indoor pool was available at another property 100 meters away. Experience to forget.

Hotel certe original sur la mer mais il faudrait le rénover un peu, peinture qui s'écaille, humidité dans les placards des chambres. Nous devions y passer 4 nuits mais nous sommes partis avant car il n'y avait pas d'eau chaude et aucune démarche n'a eté faite pour remédier au problème. Apres maintes négociations ils ont accepté de ne pas nous faire payer la nuit que nous n'avons pas passé la bas mais aucun geste commercial pour l'eau. Dommage !!!!!!