Wyndham Hoi An Royal Beachfront Resort & Villas

Wyndham Hoi An Royal Beachfront Resort & Villas Reviews

Wyndham Hoi An Royal Beachfront Resort & Villas

Dien Duong Ward, Dien, Dien Ban, Quang Nam Province, VietnamView Hotel Details
Wyndham Hoi An Royal Beachfront Resort & Villas
Wyndham Hoi An Royal Beachfront Resort & VillasWyndham Hoi An Royal Beachfront Resort & VillasWyndham Hoi An Royal Beachfront Resort & Villas
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Wyndham Hoi An Royal Beachfront Resort & Villas Guest Reviews

4.5/5
Great
51 review
Verified reviews
Location4.3
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(51)
Positive reviews(50)
Reviews with photos/video(32)
Awesome stay(25)
Great service(24)
Clean and tidy(17)
Loved the beach(9)
Delicious breakfast(9)
Offers pick-up/drop-offs(4)
Negative reviews(1)
Aandyy
3 Bedroom Pool Villa Beachfront
Stayed in Jul 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 25, 2024
All the staff are friendly and the facilities are clean. If you request a buggy, it comes quickly, and towels and bottled water are provided every day. The breakfast was okay, and the dishes were cleaned promptly. I was in a 3-bedroom pool villa beachfront room, and it was nice to walk to the beach pool and the sea. However, the shower room in the ocean-side room on the 2nd floor requires a squage. There was some water from the shower on the floor, so I had to wipe it away. This is a place I want to visit again next time. Please continue to keep it clean like now.
Martin Lewies
Deluxe King Ocean View
Stayed in Aug 2024
Couples
9 review
5.0/5
Outstanding
Posted on Aug 20, 2024
We had a great experience and the hotel staff were really helpful and friendly!!
Guest User
Studio Twin Ocean View
Stayed in Jun 2024
Family
37 review
4.2/5
Very Good
Posted on Jul 1, 2024
The hotel is quite new. Great location with a pristine beach. Rooms are a bit weird. No hooks for towels, no door or curtain for the entire bathroom. Changing is a faff if you’re bot a couple. Big pool by the main hotel building, smaller pool by the beach with a great view. About a 5min walk from the main building to the beach, but the hotel has golf buggies for you. Great big rooms.
Pin Chou
1 King, Villa Room Partial Ocean View – Share Villa
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Everything is amazing! So relax, love this place!
A. Bee
King Studio with Ocean View
Stayed in Apr 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on Apr 4, 2024
Excellent hotel and beautiful property. Staff was very nice. A good variety of food for breakfast and restaurant for lunch and dinner. They have their own umbrellas and beach chair for the beach which was great. It you want to just relax and be away from the city this is the place for you. The only thing I had an issue with was the shower water not staying hot for too long. Other than that I had an amazing stay and will be back again.
Response from Property: Dear A, Warm greetings from Wyndham Hoi An Royal Beachfront Resort & Villas and thank you very much for sharing your valuable feedback. We are truly delighted to hear that you enjoyed your stay. We strive to deliver authentic hospitality, and comments like yours make us feel even more proud. Furthermore, your constructive feedback is passed on to our staff with the purpose of enhancing services. It is always a pleasure to have you as our guest and on behalf of all team members at Wyndham Hoi An Royal Beachfront Resort & Villas, I look forward to welcoming you back. Sincerely, Resort Management Team
Guest User
1 King, Villa Room Partial Ocean View – Share Villa
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Really nice hotel. Special thanks to Mr Tu (tonny) for the warm welcome and the big support during all our trip
Response from Property: Dear our beloved guest, Warm greetings from Wyndham Hoi An Royal Beachfront Resort & Villas and thank you very much for sharing your valuable feedback. We are truly delighted to hear that you enjoyed your stay and most importantly appreciated your comments about our service. We strive to deliver authentic hospitality, and comments like yours make us feel even more proud. It is always a pleasure to have you as our guest and on behalf of all team members at Wyndham Hoi An Royal Beachfront Resort, I look forward to welcoming you back. Sincerely, Resort Management Team
Felix Engel
Studio Twin Ocean View
Stayed in Feb 2024
Couples
13 review
5.0/5
Outstanding
Posted on Mar 1, 2024
The hotel is amazing! All the facilities are modern and of the best quality one can expect. Very welcoming staff- highly recommend. We have been one of the few guests and had the beach to our own as the hotel just recently opened its first block
Response from Property: Dear Felix Engel, Warm greetings from Wyndham Hoi An Royal Beachfront Resort and thank you very much for sharing your valuable feedback. We are truly delighted to hear that you enjoyed your stay and most importantly appreciated your comments about our service. We strive to deliver authentic hospitality, and comments like yours make us feel even more proud. It is always a pleasure to have you as our guest and on behalf of all team members at Wyndham Hoi An Royal Beachfront Resort, I look forward to welcoming you back. Sincerely, Resort Management Team
Kristina24
Studio King Ocean View
Stayed in Feb 2024
Solo travelers
24 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Excellent hotel with an amazing service, the staff were all very welcoming and nice, came to make the beds even in the evening again, breakfast was good, too. Good coffee. Clean rooms and nice pools, beds were super comfy. The only thing that I missed was a table and chairs on the balcony. View was alright. Would come back again!
6/11
Response from Property: Dear Kristina24,On behalf of Wyndham Hoi An Royal Beachfront Resort, I would like to thank you for taking the time to share your experience at Wyndham Hoi An Royal Beachfront Resort.We are thrilled to hear that you had a wonderful time during your stay with us. Your kind words will be passed on to our staff, who will be inspired to continue improving our services.We appreciate your patronage and hope to welcome you and your family back to our resort soon. Thank you again for choosing Wyndham Hoi An Royal Beachfront Resort as your destination.Sincerely, Resort Management Team
Mbali Thusi
Studio King Ocean View
Stayed in Feb 2024
Solo travelers
16 review
4.7/5
Amazing
Posted on Feb 28, 2024
This hotel is brand new and in an area that is still being developed. I enjoyed my stay here. They have an amazing beach and pool. It was very quiet and peaceful. The staff were friendly and helpful. The hotel wasn’t as busy as I thought and a lot of facilities were still to be opened . I’ll definitely come back to this resort once everything is running. Breakfast was good even though, it was more ala carte( could order as much as you want though)instead of buffet style due to limited guests staying there (would’ve been wasteful). Staff did inform me it’s usually buffet. Highly recommend this place if Hoi An is too busy and overwhelming and you need a quieter place.
6/9
Response from Property: Dear Mbali Thusi,We hope this message finds you well. On behalf of the entire team at Wyndham Hoi An Royal Beachfront Resort, we would like to express our sincere gratitude for choosing to stay with us during your recent vacation.We are delighted to learn that your stay with us exceeded your expectations and that our team provided you with exceptional service. Your kind words will be shared with our dedicated staff, who will be thrilled to know that their efforts made a positive impact on your experience.We cannot wait to have the pleasure of welcoming you back to our resort soon. Please do not hesitate to reach out to us if there is anything we can assist you with.Warm regards,Resort Management Team
Geoff
2 Bedroom Pool Villa Garden View
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Such a lovely place supported by excellent staff. Highly recommend it. The facilities are superb.
Olwyn
Studio King Ocean View
Stayed in Jul 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jul 28, 2024
This resort is beyond gorgeous. The view from the beach pool is incredible looking out over the infinity pool to the beach. The grounds are kept immaculate and maintained everyday. It is about a 15 minute drive into hoi an centre, and there are free shuttles offered everyday. Although it would be great if there was another shuttle bus available in the early afternoon instead of just early morning and evening. Staff were very helpful and kind.
Guest User
King Studio with Ocean View
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 12, 2024
The new resort in Hội An exceeded expectations with its stunning architecture, lush surroundings, and impeccable service. The spacious rooms, coupled with top-notch amenities, provided a luxurious and comfortable stay. The attentive staff and delectable dining options further enhanced the overall experience, making it a standout choice for a relaxing getaway in Hội An.
Response from Property: Dear 海景双床一室公寓, Warm greetings from Wyndham Hoi An Royal Beachfront Resort and thank you very much for sharing your valuable feedback. We are truly delighted to hear that you enjoyed your stay and most importantly appreciated your comments about our service. We strive to deliver authentic hospitality, and comments like yours make us feel even more proud. It is always a pleasure to have you as our guest and on behalf of all team members at Wyndham Hoi An Royal Beachfront Resort, I look forward to welcoming you back. Sincerely, Resort Management Team
JessicaSYY
2 Bedroom Executive King Ocean View
Stayed in Feb 2024
Family
6 review
4.7/5
Amazing
Posted on Apr 29, 2024
Except for location is abit further, everything else is perfect.
Response from Property: Dear JessicaSYY,Thank you for taking the time to provide feedback on your recent stay at the Wyndham Hoi An Royal Beachfront Resort & Villas.We are pleased to hear that you enjoyed our facilities. However, we apologize for any areas of your stay that fell short of your expectations. Your comments have been noted and will be shared with the relevant department heads for immediate attention and improvement.We value your feedback and will utilize it to enhance our operations, with the aim of exceeding your expectations during your next visit.Sincerely,Resort Management Team
Ms Ling
2 Bedroom Pool Villa Garden View
Stayed in Apr 2024
Family
8 review
4.2/5
Very Good
Posted on Apr 21, 2024
The front of the hotel looked interesting, but think it's just unfortunate choice of colours making it looking like a US road side motel. Once on the compound the hotel looks nice and new. We stayed at the beachfront villas - hotel offered buggy service but it's also just a quick 3-5min walk to reception. Staff is by far the best value for this hotel - Sunny in particular was really friendly and helpful and helped to make sure our stay was as comfortable as possible as well as offering lots of suggestions, and helping with the below incident. Interior design was perhaps the biggest failure for this hotel. It wasn't possible in the ground floor bedroom to close the curtains without having to step in the very large bathtub - not greatest for old parents (in my case) or young families that would likely stay in these ground floor bedrooms. The glasses are all unmarked, and unfortunately so well cleaned that they are extremely easy to miss. This cause an unfortunate set of events where my old parents, having arrived late from the airport, had to stand into the large bathtub to close the curtain in the bathroom since it faced directly to the front of the villa, and when he stepped out after much effort he failed to see the glass in front of the bathtub (which felt also unnecessary - upstairs bathtub was right in the middle of the room). His glasses smacked into his face into pieces - fortunately no broken glass but the frames cut his face quite badly and we were worried for concussion too. Mum also nearly worked into the kitchen glass door - it's just very difficult to tell if it's closed or not. The upstairs shower had inbuilt ledge for shower gels etc but didn't fit properly so all of them were hanging over the edge. There was a washing machine and detergent provided and a massive garden but nowhere to hang the clothes (drying cycle only gets them to warm damp). These are just the sort of things that makes the difference between a real 5 star hotel - especially given the prices I paid for - and something slightly lacking.
Response from Property: Dear Ms Ling, Greetings from Wyndham Hoi An Royal Beachfront Resort & Villas! Thank you for taking the time to provide feedback on your recent stay at the Wyndham Hoi An Royal Beachfront Resort & Villas. We are pleased to hear that you enjoyed our service. However, we apologize for any areas of your stay that fell short of your expectations. Your comments have been noted and will be shared with the relevant department heads for immediate attention and improvement. We value your feedback and will utilize it to enhance our operations, with the aim of exceeding your expectations during your next visit. Sincerely, Resort Management Team
Deb12
Deluxe King Ocean View
Stayed in Aug 2023
Couples
17 review
4.7/5
Amazing
Posted on Aug 17, 2023
this is a brand new hotel resort near the Hoian ancient old town with beautiful swimming pool, beach and landscape. We felt very comfortable and happy in this hotel resort with wonderful experience. Though there is little defect in room but it could be solved promptly and immediately by the manager ( Mr. Vien) with our room upgraded as well. We are highly impressed by the service of the hotel's staff. Everyone is very helpful. We will definitely visit this hotel again when we come to Hoi An next time
Response from Property: Dear Debby,Thank you very much for your feedback. We are sharing your respond with our staff and they are very happy too.We look forward to welcoming you and your family again soon.Regards,Wyndham Hoi An Royal Team