See Songshan Hotel

Apart from new facilities and equipment, there are no other advantages The hygiene is even worse. The front desk and concierge have no sense of service and look careless. The soundproofing of the room is not bad, but almost non-existent. If you talk a little louder in the corridor, you can hear it clearly in the room. The martial arts school next door is training early in the morning, and the soundproofing of the windows is useless. You can hear it clearly.

After staying in dozens of hotels a year, this one is the worst. I don’t know how it got such good reviews on Ctrip. 1. The two-meter bed booked by Ctrip was fully booked when the hotel arrived. The front desk told me that they only had a one-meter-eight bed. Ctrip made a mistake. However, when I booked the hotel, there were indeed two sizes with different prices. After waiting for hours for communication, we were finally moved to a family room. 2. After dinner at the hotel, it was very cold when we returned to the room (the outdoor temperature was 8 degrees that night, and the windows were open when we checked in). When I asked the front desk, they said that the hotel can only blow cold air, and there is no warm air. They can add cotton for us. quilt. After waiting for half an hour, the front desk manager came and said that the air conditioning in their entire building was now cold and could not turn on the warm air. It was less than 10 degrees outside. Do you need to turn on the cold air if there are guests? Is it because no one turns on the air conditioner to save your hotel's electricity bill? The hotel manager's advice to us was to let us check out, refund our money, and then go to another hotel! On the day of National Day, at 9:30 in the evening, they asked me to pack my luggage and change hotels with the elderly and children. This was their solution! At 10:30, the manager said that the heater could be turned on after contacting the engineering department. However, at that time, the child was very uncomfortable with a cold and we were already keeping warm by ourselves under the big quilt. It turned out that it was not that the heater could not be turned on, but that we did not want to turn it on. 3. After dinner, the elderly man returned to his room. For some reason, the stench was extremely bad, and there was a rotten smell. He could not open the window, open the door, or turn on the exhaust fan. After ten o'clock, the 70-year-old elderly man packed his luggage and moved to a room with no smell. Room 4. Breakfast is like a reappearance of Henan in 1942. There is nothing, you have to grab eggs to eat, and some customers who don’t have enough to eat have a big fight with the waiter. In addition, if there is the roar of machines outside, please choose carefully if you are a light sleeper. The cell phone signal is poor and calls are intermittent. The summary is that I failed to choose this hotel. I worked hard for a day and didn’t get any rest. I was very dissatisfied. I contacted Ctrip to refund half of the room fee. All the above true evaluations are for future friends.

A store in ** successfully placed an order that night. After a while, they called me and told me that the room had been booked by someone else. I asked the staff to show proof. Why was my order successful and you could still book the room? I was already at the hotel door, and they told me that the room was booked. Later, several staff members at the hotel discussed and made fun of it, and said they would upgrade my room! Can you check how much the room I upgraded for you online costs? ! Want to give praise! I ordered on the platform, there is no reason why I couldn’t check in! Does reasonable accommodation have anything to do with whether it is cheap or expensive? After a tiring journey the night before, I got up a little late, and I was not given breakfast. They said I wouldn’t let them in at 9:30. I said I didn’t give them breakfast at 9:30? I paid, but they didn’t let me in! I contacted the staff and the manager, but no one responded! When I left the hotel and returned home, I called the front desk and said that we had a player left at the hotel and could you help us find it. After I repeatedly asked, the front desk staff said it was in the room, so I said I would call SF Express. The courier went to pick it up, but when the courier ran to the room to pick it up, he said it was not available! ! ! Are you playing monkey? He also refused and said it was not a player but a T-shirt! I asked if you could take a picture and let me see it. When I asked again, the staff said, there is no T-shirt! Another episode happened. Due to climate change, my child's nasal cavity became dry and bleeding, and he had a few drops of nosebleeds at night. Mainly because we didn't know about it at night, the hotel said there was dirt and we had to deduct 30 yuan! OK! Such a big hotel is crazy about money! The service attitude is so bad! The way the staff was trying to communicate was really disgusting! The staff at this hotel are really weird and confusing! No sense of responsibility! No sense of service! First negative review in life! ! !