Anonymous User
September 5, 2023
In July and August 2023, I visited ten cities in two months. Datong City was the only city in Shanxi that I yearned for in these two months. I came here full of expectations and admired it. As soon as I stepped out of the train station, the neat buildings and streets with blue sky and white clouds made people feel relaxed and relaxed. Compared with the noisy provincial capital city, it is like a paradise in summer. The overall service of the hotel is good, especially the security guy should be given more bonuses. It happened to rain when I left the hotel. There is a distance of 30 meters from the hotel door to the car. The security guy was very warm and supportive. The umbrella was delivered to the car door. Thank you very much for being an old Ctrip member who enjoys the right to delay check-out. I don’t know if Ctrip and the hotel’s policies are out of sync or for some reason. The front desk reminded me to check out before 1:30. Two bottles of bottled water are provided in the room. In addition, a bottle of 2 yuan for breakfast is required. I had already forgotten that because I played too late the night before and the child didn’t get up, I went to have breakfast alone. After explaining the situation to the waiter, I asked if I could bring a breakfast for the child. When I returned to the room, the waiter asked for the supervisor. Then I asked the staff member who was said to be the supervisor. There was no answer during the entire questioning process. All I could see was the back. I could only hear the staff in work clothes who couldn’t see the front and a child dining in the restaurant saying, “You are so young. You got up because you didn’t receive the message from the supervisor.” I asked the waiter again for the answer. The waiter said that the supervisor said that you cannot bring meals. The hotel has regulations. We come according to the regulations. I am a Shanxi native. I sincerely hope that Shanxi fellows can provide services while traveling around the city and province. Datong has the opportunity to receive friends from outside the province and international friends. Many, many hotels are the second home for everyone who travels away. They are also the face of a city, the economic development of a city, the longevity of a hotel, and the improvement of the living standards of every employee. Various opportunities are hidden among them. I hope the leaders of the hotel will not Because this comment punishes every employee. The employees work very hard. I hope the hotel service can keep up with the pace of city construction. I also sincerely hope that the hotel will get better and better.
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