Datong Grand Hotel

Datong Grand Hotel Reviews

Datong Grand Hotel

No. 37 Yingbin Street, Datong, ChinaView Hotel Details
Datong Grand Hotel
Datong Grand HotelDatong Grand HotelDatong Grand Hotel
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Datong Grand Hotel Guest Reviews

4.5/5
Good
756 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(756)
Positive reviews(708)
Reviews with photos/video(135)
Delicious breakfast(137)
Classy environment(78)
Large rooms(59)
Convenient parking(55)
Quiet & comfortable(41)
Perfect for kids(29)
Located downtown(11)
Has rooms for families(5)
Negative reviews(48)
Haanii
Cozy Room (2 beds) (Bathtub)
Stayed in Apr 2024
Family
12 review
4.0/5
Very Good
Posted on Apr 4, 2024
Very nice hotel. Easy to find food,shopping mall,drinks.give 4 star
Response from Property: Thank you for your visit! Your satisfaction is our greatest comfort and greatest reward. Just as you have experienced: beautiful and quiet environment, high-quality service, excellent location, rich breakfast, convenient parking are the purpose of the hotel, and your satisfaction is the goal of all hotel employees! Thank you for your support, we will continue to work hard to do better. We sincerely thank you for your support on the road of hotel growth. I wish you a sunny mood every day and look forward to visiting again!
Guest User
Deluxe Family Room (Bathtub)
Stayed in May 2023
Family
7 review
2.2/5
Posted on May 14, 2023
Unfortunately the hotel did not correspond to the booked and promised standard. It is very old. The carpet in the room had a lot of stains. has it been professionally cleaned since it was built in 2010? the sheets had some holes in them and there were a lot of stains on the walls. The fridge was damaged and not working. We had booked the room for 4 people. However, we were consistently only provided with 3 towels and bathrobes in the room. it would be very desirable if the housekeeping was informed about the guests! The breakfast (from 7 a.m. to 9 a.m.) was okay. The Western breakfast included coffee, yoghurt, butter, jam… Unfortunately every type of bread/toast was very old and dry. on the second morning the cornflakes were empty. the answer of the waiter "mei you" (we don't have it). After asking again and pointing in the direction of the kitchen, the waitress brought 2 bowls of cornflakes to our children. the pool area needs to be cleaned urgently. There is a lot of rubbish and a lot of dirt/dust on the cupboards in the cold and rather dark changing room. opening hours are until 10 pm. however, the whirlpool was already turned off at 8:40 pm and the water drained. we didn't feel very welcome. the employee probably wanted to call it a day. the question about towels was answered with "mei you" (we don't have it). later, she brought us 3 more pieces.
Response from Property: Thank you very much for your coming . Your satisfaction is our greatest pleasure . I wish you a sunny mood every day and look forward to coming again.
JLi
Superior Family Room (Bathtub)
Stayed in Oct 2023
Family
2 review
4.2/5
Very Good
Posted on Oct 6, 2023
Was good/ free parking/walking distance to the city wall and other attractions
Response from Property: Thank you very much for your coming . Your satisfaction is our greatest pleasure . I wish you a sunny mood every day and look forward to coming again.
Simone 夏琳
Deluxe Room (Double bed) (Bathtub)
Stayed in Jul 2023
Solo travelers
8 review
4.7/5
Amazing
Posted on Jul 23, 2023
The room was big and very clean. English speaking service is quite limited but in general it was somehow doable to communicate. The breakfast room was unfortunately very crowded and noisy. As result, the breakfast was a bit stressful and the service could not refill the breakfast buffet in time.
Response from Property: Thank you very much for your coming . Your satisfaction is our greatest pleasure . I wish you a sunny mood every day and look forward to coming again.
Nabrudis
Superior Room (Double bed) (Bathtub)
Stayed in Aug 2022
Solo travelers
54 review
4.7/5
Amazing
Posted on Aug 28, 2022
Historic hotel close to the city wall
Response from Property: Thank you very much for your coming . Your satisfaction is our greatest pleasure . I wish you a sunny mood every day and look forward to coming again.
Guest User
Superior Family Room (Bathtub)
Stayed in Jul 2021
Family
3 review
1.7/5
Posted on Jul 25, 2021
Unbelievably bad experience. Starting from check-in, where we were ignored completely as westerners. The hotel itself was old, smelly and immediately gave us us an unwelcoming feeling. The room was dirty, there was vomit on the wall next to the toilet, long bushes of black hair everywhere. The beds were soft and ok but that’s just about the only positive thing. Breakfast was chinese only… quite a horrible experience altogether!
Response from Property: Dear guests! Sincerely thank you for choosing to stay in Datong VIP Building Hotel. We apologize for the failure to bring you a perfect check-in experience. The hotel leaders attach great importance to it and have informed the relevant departments for implementation, follow-up, rectification and improvement. We will strive to improve. Your opinions are our valuable wealth. When guests encounter relevant problems during their stay, they can report them to the front desk in time. The hotel is on duty 24 hours a day ~ we will help you solve the problems as soon as possible. Our hotel is committed to providing you with a cordial and thoughtful stay experience. We sincerely look forward to your coming again!
Guest User
Deluxe Room (Double bed) (Bathtub)
Stayed in Jun 2024
Family
17 review
5.0/5
Outstanding
Posted on Jun 28, 2024
The hotel is in an excellent location, a 15-minute walk from Datong Ancient City. The water in the swimming pool is very clean. The lady at the swimming pool is very attentive. She helped comb the child's hair when it was untied. The lady at the front desk was also very enthusiastic and gave us souvenir water.
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Jiangtaotiejinxingdaodi
Superior Family Room (Bathtub)
Stayed in May 2024
Family
11 review
4.5/5
Great
Posted on Jun 23, 2024
Datong is very close to Beijing and is a famous ancient capital city, so it is suitable for a quick trip. Datong VIP Building Hotel is adjacent to the old city hall and behind the Datong Hotel. It has an excellent location, quiet and low-key. It turned out that it was once managed by Holiday Inn Hotel, and you can vaguely see traces of it. The hotel is old and the decoration is relatively solid and grand, but the front desk, restaurant, and lobby are very spacious and not cramped. The double bed and single bed in the family room are both large. The hygiene and supplies are also good. The bath water has also been improved. There are no problems as mentioned in previous reviews. The socket part has not been in good contact for a long time. I hope it can be repaired and replaced. The breakfast is very good. The shaved noodles and haggis noodles are very authentic. There are rich Chinese and Western dishes. The fruits are fresh and replenished in a timely manner.
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6/7
Frankyyang
Family Suite
Stayed in May 2024
Family
11 review
4.5/5
Great
Posted on May 5, 2024
A quite satisfying trip to Datong. The overall environment of this hotel is good, and the services are also very good. In particular, the breakfast is very rich, and the mutton offal noodles must be praised.
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Response from Property: Thank you for your visit! Your satisfaction is our greatest comfort and greatest reward. Just as you have experienced: beautiful and quiet environment, high-quality service, excellent location, rich breakfast, convenient parking are the purpose of the hotel, and your satisfaction is the goal of all hotel employees! Thank you for your support, we will continue to work hard to do better. We sincerely thank you for your support on the road of hotel growth. I wish you a sunny mood every day and look forward to visiting again!
Guest User
Family Suite
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel is very good and worth recommending. During the May Day Golden Week, tourism is very busy; make reservations in advance; safety is the most important thing, don't forget to have fun; take a good rest during the journey, don't be tired; relax and have a good mood, and enjoy the holiday. Have a happy holiday! Thank you Datong!
Original TextTranslated by Google
Response from Property: Thank you for your visit! Your satisfaction is our greatest comfort and greatest reward. Just as you have experienced: beautiful and quiet environment, high-quality service, excellent location, rich breakfast, convenient parking are the purpose of the hotel, and your satisfaction is the goal of all hotel employees! Thank you for your support, we will continue to work hard to do better. We sincerely thank you for your support on the road of hotel growth. I wish you a sunny mood every day and look forward to visiting again!
jishenghua
Superior Family Room (Bathtub)
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on May 1, 2024
The room facilities are a little old, but the functions are all normal. The service attitude is very good, swimming and fitness are free. Breakfast coupons are given, the meals are rich in variety, and the local snacks are delicious.
Original TextTranslated by Google
Response from Property: Thank you for your visit! Your satisfaction is our greatest comfort and greatest reward. Just as you have experienced: beautiful and quiet environment, high-quality service, excellent location, rich breakfast, convenient parking are the purpose of the hotel, and your satisfaction is the goal of all hotel employees! Thank you for your support, we will continue to work hard to do better. We sincerely thank you for your support on the road of hotel growth. I wish you a sunny mood every day and look forward to visiting again!
Guest User
Superior Room (Double bed) (Bathtub)
Stayed in Apr 2024
Couples
1 review
3.5/5
Posted on Apr 13, 2024
It's an old hotel with old facilities. The charger can't be plugged into the socket and always slides down. The room has a bathtub. Let's not talk about whether to use the bathtub or not. The bathtub is full of tea stains, which makes people feel uncomfortable. There are also white stains of unknown objects on the bathroom door. Can the disturbing personnel really not see them? I didn't take photos to keep evidence of the above, but they are all facts. The only good thing is that the breakfast is quite rich.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Your satisfaction is the greatest encouragement to Datong VIP Hotel. We are very glad to have you here. We will continue to maintain and work hard. We will treat you with love, sincerity and care to make you feel comfortable and assured. We look forward to seeing you again!
Anonymous User
Accessible Queen Room
Stayed in Apr 2024
Solo travelers
22 review
4.7/5
Amazing
Posted on Apr 7, 2024
An old government reception hotel with a good location, spacious venue, good breakfast, and considerate service. But the bath towels in the room are too old.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Your satisfaction is the greatest encouragement to Datong VIP Hotel. We are very glad to have you here. We will continue to maintain and work hard. We will treat you with love, sincerity and care to make you feel comfortable and assured. We look forward to seeing you again!
Chaohantianjiaji
Cozy Room (Double bed) (Bathtub)
Stayed in Mar 2024
Solo travelers
138 review
5.0/5
Outstanding
Posted on Mar 25, 2024
There is a swimming pool and a bathtub, and the transportation is convenient. On the main road. The room is spacious and bright, the price is less than 300, very fragrant
Original TextTranslated by Google
Response from Property: Dear guests, hello! Your satisfaction is the greatest encouragement to Datong VIP Hotel. We are very glad to have you here. We will continue to maintain and work hard. We will treat you with love, sincerity and care to make you feel comfortable and assured. We look forward to seeing you again!
Guest User
Superior Standard Room (2 beds) (Bathtub)
Stayed in Feb 2024
Family
6 review
4.7/5
Amazing
Posted on Feb 18, 2024
The room is neat and clean, but the central air conditioner makes too much noise when it is turned on. It improves slightly after turning down the fan speed, but it still affects sleep. Suggest improvements. The bathroom is too cold, so it is recommended to install a heater. After taking a shower, it is too cold outside the glass door, so you can only wear clothes in the glass room. The breakfast was good, but there were so many people that it couldn't be cleaned in time. Finding a seat is the problem.
Original TextTranslated by Google
Response from Property: Hello dear guests! Your satisfaction is the greatest encouragement for Datong VIP Building Hotel; we are very happy to have you come and we will continue to maintain and work hard. Compare your heart to your heart, and use love, sincerity and carefulness to bring you comfort and peace of mind. Looking forward to your visit again!