No.1966 Yuhe West Road, Pingcheng District, Datong, Shanxi, 037000, ChinaView Hotel Details
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I Lai Hotel Guest Reviews
4.7/5
Outstanding
1483 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1483)
Positive reviews(1452)
Reviews with photos/video(251)
Delicious breakfast(207)
Friendly front desk staff(133)
Large rooms(107)
Convenient parking(106)
Loved the night views(13)
Delicious buffet(11)
Easy to call taxis(11)
Tasty restaurant(8)
Negative reviews(31)
Maoxi Elvin
Business Double Room
Stayed in Aug 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Sep 11, 2024
Nicet location and amenities (self-service laundry). Nearby eateries and shopping centres. Walking distance to city gate.
Response from Property: Thank you for your review! We’re delighted to hear that you enjoyed our convenient location and amenities, including the self-service laundry. It’s great to know that the nearby eateries and shopping centers met your needs, and that the city gate is within walking distance, providing ease of access for our guests. We look forward to welcoming you back and will continue to strive to offer a comfortable and convenient stay. Have a wonderful day!
Alejandro
Business Double Room
Stayed in Mar 2024
Couples
7 review
4.5/5
Great
Posted on Apr 16, 2024
Amazing service, staff is super helpful. Great value hotel, location 20 min walking from old city main gate
Response from Property: Thank you very much for your review. We are really excited. As you have experienced, every detail is the result of the unremitting efforts and dedication of our partners. Seeing your affirmation, we are almost in tears. If you like it, please come often. We are determined to provide you with better services. I wish you a happy life~~
Guest User
Business Room (2 beds)
Stayed in Mar 2024
Travel with friends
10 review
4.5/5
Great
Posted on Apr 18, 2024
Very clean,personnel friendly and helpful,but restricted englisch knowledge, but trying to find solution with Translation software. Hotel well known by resident of dantong if get lost to find the way back to hotel walking Distanzen to ancient City
Response from Property: 尊敬的賓客:您好!感謝您對我們服務的肯定,為了給您提供更加細緻周到的服務體驗,我們的小夥伴也是在不停的學習中,我們一定繼續努力,力求為每位客官提供最為貼心細緻的服務,讓追求卓越的您即使在旅途中也會有如在家般的舒適與便捷。滿意只有起點、沒有終點,小艾會用真心、誠心、愛心期待您的下次光臨。祝您天天好心情!
Guest User
Super Family Room (Double bed)
Stayed in Mar 2024
Family
4 review
4.5/5
Great
Posted on Apr 6, 2024
The location is close to the castle, the facilities are clean and modern, and the staff are friendly. However, the only drawback is that the soundproofing is not good. You can hear conversations from the neighboring rooms and even the knocking sound.
Response from Property: 非常感謝您的點評,我們真是激動萬分呢。正如您所體驗到的,當中每一個細節上都傾注了我們家各位夥伴的不懈努力與用心,能看到您的肯定,我們就差熱淚盈眶了,喜歡就要常來哦,我們勵志為您提供更優質的服務呢,祝您生活愉快~~~
Guest User
Super Family Room (Double bed)
Stayed in Sep 2023
Family
5 review
5.0/5
Outstanding
Posted on Oct 9, 2023
The hotel is very good, strategic location, not too far from the old city attractions.
Response from Property: Thank you for your positive feedback! We're glad to hear that you enjoyed your stay at our hotel and found the location to be convenient for exploring the old city attractions. We hope to serve you again in the future, and we appreciate your support.
Teddy Spark
Business Room (2 beds)
Stayed in Dec 2023
Family
3 review
4.7/5
Amazing
Posted on Jan 24, 2024
I stayed there 2 days. The reception was really nice and helpful even though she didn’t know English. Place was clean and spacious and quiet. So we did get plenty of rest. Definitely stay there again next time 😊😊😊
Response from Property: Hello! Thank you very much for your support and recognition of the Ailai Hotel in all aspects. Everything we do is only to bring a different travel experience to every guest. Seeing your satisfaction and affirmation, we are truly touched and will continue to work hard and always be ready for you to come back at any time~
Guest User
Business Room (2 beds)
Stayed in Jul 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Very professional staff and excellent location.
Response from Property: Thank you so much for your outstanding review! We’re thrilled to receive a perfect score from you! 🌟It’s fantastic to hear that you found our staff to be very professional and that you appreciated the excellent location of our hotel. We strive to provide a high level of service and a comfortable environment for all our guests.Your feedback confirms that we’re on the right track, and we’ll continue to work hard to maintain these standards. We look forward to welcoming you back for another exceptional stay in the future!Thank you again for your kind words and your support. It means the world to us.
John
Business Room (2 beds)
Stayed in Jun 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 1, 2023
I stayed one night at the hotel. I was visiting Datong. I arrived early and asked front desk if I could leave my suitcase whilst I did some sightseeing. The front desk staff told me I could check into my room. The young lady who assisted me spoke some English. She also helped me with booking tickets to visit the Yungang Grottes.
My room rate included breakfast which had a wide choice of items.
The room I had (1212) was spotlessly clean and had a view towards the old walls.
I would highly recommend this hotel for a tourist visit.
Response from Property: Dear guests, I am so happy to see your favorable comments. I am the The Younger Lady who received you. Welcome to China, welcome to Datong~It is a great honor for Ailai to be a stop on your itinerary. All the way, all the way singing, thank you for being willing to share this beauty with us! The hotel's environmental language is the best way to communicate with guests. We are always ready for your stay, with a fresh and bright lobby, enthusiastic reception, warm and tidy rooms, and delicious and diverse breakfasts. Every place is filled with a "welcome" to you. Datong is a city worth your visit again, and we look forward to your visit again~亲爱的宾客,看到您的好评真是开心呢~我就是接待您的那位年轻女士。中国欢迎您,大同欢迎您~非常荣幸艾莱成为您此次行程中的一站。一路旅程,一路欢歌,感谢您乐于和我们分享这份美好!酒店的环境语言是跟客人最好的交流,我们时刻为您的入住做好万全准备,清新明亮的大堂,热情洋溢的接待,温馨整洁的房间,可口多样的早餐,每一处都充满着对您的“欢迎”。大同是一座值得您再次光顾的城市,期待您的再次光临~
Nicknack82
Business Room (2 beds)
Stayed in May 2023
Solo travelers
39 review
4.5/5
Great
Posted on Jul 9, 2023
Nice friendly staff and a good clean room. No complaints. Not very close to the main sights (huayan temple, shanhua temple etc)
Response from Property: Thank you very much for your review of the hotel ,The rock temple is not far from the hotel,which is 2 kiiometers away
pornpawee
Business Suite
Stayed in Aug 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 22, 2023
Great location, nice breakfast
Response from Property: Dear guest, hello. Thank you for your insightful evaluation. We will continue to maintain it. Ailai has always been here, and we welcome you to visit us next time
Guest User
Executive Business Room
Stayed in Oct 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Clean and sanitary, the environment is the same as the picture, and the boarding point for the direct bus to the scenic spot is relatively close. Very quiet, with good sound insulation. The complimentary coffee is quite delicious, and the lemon tea at the front desk is also good.
Original TextTranslated by Google
Response from Property: 您好!非常感謝您選擇入住我們的酒店,並抽出寶貴時間分享您的入住體驗。我們很高興得知,酒店的環境、衞生狀況以及與景區直通車的便捷性均達到了您的期望。我們始終致力於為賓客提供一個乾淨、舒適且安靜的居住環境,您的肯定是對我們工作的最大鼓勵。同時,我們也很高興您喜歡我們贈送的咖啡和前台的檸檬茶。我們精選的飲品旨在為您的住宿增添一份温馨和舒適,看到您對此表示滿意,我們感到非常欣慰。我們將會繼續努力,保持並提升我們的服務質量,確保每一位賓客都能享受到同樣優質的服務和體驗。再次感謝您的支持與好評,期待您的再次光臨,讓我們有機會為您提供更多美好的回憶。祝您生活愉快,旅途平安!
Guest User
Business Room (2 beds)
Stayed in Sep 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Datong Ailai Hotel has a superior location, elegant environment, luxurious facilities and excellent service. For me, a foodie, I have to give a big thumbs up to the hotel's food! The hotel is located in the city center, with convenient transportation. It takes only more than 10 minutes to walk to the magnificent and quaint Datong Ancient City Wall. In addition, there is Datong's largest Yuhe Ecological Park on the east side of the hotel. It is open to the public free of charge all day and is a good place for relaxation, walking, running, sightseeing and aerobic exercise. The hotel has a standardized and guarded parking lot, which is very convenient for traveling to famous attractions such as Yungang Grottoes, Huayan Temple, Hengshan, and Hanging Temple. It is 15-30 minutes away from Datong High-speed Railway Station, Railway Station, and Airport. There are also all kinds of dining, shopping, and entertainment venues in the business district. The famous Xijindao Knife-cut Noodles, Beiwei Family Banquet, Hongya Hotel, Wanda Plaza, Parkson, Fantawild, and Wenying Lake are not far from the hotel.
The hotel's decoration style is modern and elegant. The lobby is spacious and bright. The rooms and public areas are clean and tidy. The linens are very tasteful, clean and sanitary, the rooms are odorless, the sound insulation is good, quiet, and private. The bathroom is actually an international luxury brand. The bedding is comfortable, you can sleep peacefully, and it is very comfortable to stay.
The leisure tea bar on the first floor amazed me. The design and artistic information are strong, the collision of new Chinese style and modern sense, and the punch-in and photo-taking are very good. The breakfast is also great, with rich dishes and authentic taste. There are Datong-style yellow rice jelly, mutton offal powder, and knife-cut noodles, which taste great 👍.
The hotel service is warm and thoughtful. From check-in to check-out, every employee is smiling and warm and thoughtful. Whether it is room cleaning, catering service, or consulting tourist information, the staff can respond in time and answer patiently, making people feel at home. Here, I experienced real five-star service. If you come to Datong again, Ailai Hotel must be the first choice!
Original TextTranslated by Google
6/10
Response from Property: 感謝您的詳盡評價,字裡行間流露出對大同艾萊酒店的滿意與認可。我們很高興得知酒店的位置、環境、設施以及服務質量都得到了您的肯定。尤其是酒店餐食贏得了您這位吃貨的高度讚賞,這對於我們來説是莫大的鼓勵。我們也會將您的肯定傳達給酒店的所有員工,激勵大家繼續提供優質服務。同時,對於您提到的休閑茶吧、早餐以及服務細節,我們相信這些正體現了艾萊酒店追求卓越、關注客户體驗的宗旨。期待您的再次光臨,艾萊酒店將竭誠為您提供更加舒適與貼心的住宿體驗。艾萊者愛返,福往者福來~
Guest User
Business Double Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 14, 2024
This stay was perfect! The hotel is in an excellent location, convenient for travel, and is only a 10-minute walk from the entrance of the ancient city. The lobby is elegant and unique, and the service staff is warm and thoughtful. From the cordial greetings when entering the door to the warm farewell when checking out, it makes people feel like spring breeze. There are also plenty of parking spaces! The room is comfortably furnished, the bedding is comfortable and clean, the facilities are complete, and the breakfast is even better, with rich and delicious dishes and an elegant dining environment. Whether it is a business trip or a leisure trip, this hotel is an excellent choice! The most commendable thing is the enthusiastic service of the hotel staff, who can always meet the needs of guests in a timely manner. You can enjoy the ultimate comfort here, highly recommended! Recommended!
Original TextTranslated by Google
Response from Property: 哇塞,照片好美呀~評價也是讓人心花怒放呀!您真是太會誇了,我們的工作人員都快要飄上天了~哈哈,開玩笑的,但確實,您的滿意就是我們最大的動力!聽起來您在我們這裏過得超級棒,位置、大堂、服務、停車位、房間、床品、設施、早餐,您一樣都沒落下,全都點讚了!我們這就去給員工們加雞腿,不對,是加小柿子!畢竟您説我們的小柿子甜嘛~下次您再來,我們保證還是一樣的熱情服務,説不定還有小驚喜等着您呢!不管是商務還是休閑,我們這兒就是您的完美小窩。強烈推薦給我們,我們也強烈邀請您常來坐坐!再次感謝您的大力推薦,我們可是記在心裏了,等您再來,咱們繼續給您“如沐春風”的體驗!嘿嘿,不見不散哦
Guest User
Business Double Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The hotel environment is good, fresh and stylish, the room is very clean, and the bed is quite comfortable. The most important thing is that the breakfast is delicious, there are mutton offal and knife-cut noodles, the taste is very good, very friendly to our special forces itinerary. The transportation is convenient, and you can walk to the ancient city. I went to Dongnanyi for a stroll, which has a great atmosphere, like the Kuanzhai Alley in Chengdu. It is easy to take pictures. Yungang Grottoes and Huayan Temple are also very convenient. The most important thing is to check in, Zini 369 and Xijindao Knife-cut Noodles, it's worth the trip~ Datong's food is really to my taste~ A city worth recommending, like!
Original TextTranslated by Google
Response from Property: Haha, it seems that your trip to Datong not only satisfied your stomach, but also kept your camera busy! We are so proud that mutton offal noodles and knife-cut noodles can win the favor of the special forces itinerary~ Walking in the ancient city and exploring the shops in the southeast town, it seems that you have already grasped the essence of Datong! Next time you come, we will have more delicious food and beautiful scenery waiting for you to unlock~ Yungang Grottoes and Huayan Temple are saying: "Don't forget us!" Zini 369 and Xijindao Knife-cut Noodles also said: "Go home often~" Thank you for your likes, we are proud to stand up! Looking forward to your "check-in" again, Datong and our hotel will be waiting for you here~
Guest User
Business Room (2 beds)
Stayed in Sep 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Nov 1, 2024
The room is clean and hygienic, with complete facilities. The front desk guy has good service. It is convenient to travel. There are bus stops around the hotel and there are also delicious food nearby. The travel guide provided by the hotel is very practical
Original TextTranslated by Google
Response from Property: 哈哈,看來您對我們的房間、設施、前台小哥哥的服務以及周邊環境都超級滿意呢!我們可是用心打掃每一寸角落,就是為了給您一個乾淨又衞生的“小窩”。前台小哥哥的服務有木有讓您感覺像明星一樣被寵溺呀?😉 出行方便、美食環繞,還有我們的獨家旅遊小攻略,是不是讓您的旅程更加完美了呢?感謝您的“花式誇獎”,我們在這裏翹首以盼,等您下次再來“寵幸”我們哦!