Douzaizhaoni
November 24, 2024
During my recent stay at the Holiday Inn Express, I met Ms. Liu at the front desk. Her professionalism, enthusiasm and patience left a deep impression on me, and I couldn't help but want to write this letter of praise for her. .
Ms. Liu's professionalism is simply amazing. She knows all the hotel's services very well. Whether it's room facilities, dining options or recommendations for surrounding attractions, she can give detailed and accurate answers. Her professionalism made me feel the high-quality service of Holiday Inn Express, and also made me look forward to this stay.
What moved me even more was Ms. Liu’s enthusiasm and patience. She always smiles and greets every guest with kind words and a warm attitude. Even when I asked some trivial questions, she never seemed impatient. Instead, she patiently answered my questions until I was satisfied. Her enthusiasm made me feel the warmth of home and gave me a deeper sense of belonging to Holiday Inn Express.
Ms. Liu's high-quality service is not only reflected in her personal performance, but also in her love and dedication to her work. She used her actions to explain what real high-quality service is, and it also made me have a higher evaluation of the service quality of Holiday Inn Express.
Here, I would like to express my most sincere thanks to Ms. Liu. Thanks to her for using her professionalism, enthusiasm and patience to give me an unforgettable stay. I believe that with her efforts, Holiday Inn Express will become an ideal choice for more people.
Let us applaud Ms. Liu and applaud her excellent service!
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