Willow Ying Hotel (Yungang International Airport Branch of Datong South Railway Station)

I stayed in four hotels in five days, all of them were four-star or five-star, but this one was the worst. The front desk didn't greet guests when they checked in or out, and it felt like they weren't welcoming tourists at all. Copies of guests' ID cards were placed on the desk for anyone to see, and we had to provide children's ID card information, and the front desk clearly stated that we wouldn't be allowed to check in if we didn't provide it. They had no awareness of personal information protection at all. When I entered the room and opened the bathroom, the first thing that caught my eye was hair. I needed children's toothbrushes and slippers, but the front desk didn't remind me to bring them, so I called three times, but they didn't urge me to come. They didn't deliver them after 11 o'clock, and they didn't deliver them all night, and they didn't apologize. There was a huge queue for breakfast. In short, I will never stay at this hotel when I come to Datong next time, especially for families. It's not suitable at all. There are too many good hotels in Datong!

I often travel for business and travel, and have seen countless hotels at home and abroad. This hotel is one of the few that can be summed up with a word "bad". The overall feeling is not even as good as a basic express hotel. Let's talk about the front desk first. There is no service at the front desk. Four people stood there woodenly with cold faces throughout the whole process. I said I came to check in, and one woman said directly: Ah, now? Otherwise, I will come the day after tomorrow and call you today? ? Entering the room, the formaldehyde smell is very strong, the sheets are dirty, and the bath water is really hot and cold. I shivered and shivered after taking a shower. I turned on the TV projection and found that the advertised projection function did not work. I called the front desk to ask, and the phone rang for n times before answering. The front desk did not explain it clearly at all, and directly said that you try it, it may not work. After hearing the above situation, I was reluctant to say "sorry", without any solution or apology, and then hung up the phone before I finished speaking. The bed sheet changer came and brought a new bed sheet, which was still dirty, so he changed it again. I waited for the new bed sheet at 11 o'clock in the middle of the night. . . Breakfast was only until 9 o'clock, and basically everyone had to fight for it. There was no order at all. Luggage storage was not cared about at all. I put it there by myself. When I got it, I just took it away. It seemed very easy for others to take it away. The TV in the room said that you are a five-star hotel. I would like to ask if you have any misunderstandings about five-star hotels. There is no service, no attitude, and no order. It is not even as good as a very old three-star hotel. I think the overall environment of this hotel is not good now. Do you have the courage to sell it at this price? ? In a word, if you can do it, do it. If you can't do it, close it as soon as possible. Don't cheat money under the guise of a five-star hotel. It's a typical case of goods not matching the price. Datong is beautiful, just avoid this hotel.

The room was very quiet and clean. There are three huge parking lots, which are very convenient to get in and out. It is not that difficult to park in downtown Datong. The bathroom is separated into dry and wet areas. The breakfast is good,

The hotel service is very good. When checking in, they also gave the children a special small gift bag, which is very considerate. The room is very comfortable, with a refrigerator and comfortable bedding. There is a parking lot downstairs, which is convenient for parking. The breakfast variety is very rich, with both Chinese and Western food, and children under 17 years old are free, which is highly recommended!

This hotel is so great, the beds are comfortable, the breakfast is rich, the self-service is convenient, the price is cheap, there are fruits and water delivered every day, the bathing and scrubbing are cheap, the key is the warm service attitude, which makes you feel like home, I recommend friends to go there

The whole building of the hotel is very grand, divided into two buildings, Building A and Building B. The hotel is very new, the service is warm, and seeing that we brought two children, they gave us an extra children's breakfast coupon. Overall, I am very satisfied, but I have one shortcoming: there is no place to hang towels in the bathroom and washbasin. It is recommended to install it, otherwise where to put clothes and towels when taking a bath.