Heyi Zhishang Hotel Flagship Store (Datong High-speed Railway Station Wanda Plaza Branch)

The hotel is very good. I am very satisfied. Thanks to Xiao Ren and Xiao Yang at the front desk for their service.

The sanitary environment and the facilities in the house are very good. I stayed here for another night. Xiaolian's service was very good and they clearly arranged the room I wanted to stay in.

Hygiene: 9.5 points Facilities: 10 points Environment: 9.5 points. The hotel is located near Wanda Plaza, 15-20 minutes away from the ancient city. It is 40 minutes away from Yungang Grottoes without traffic jam. Food: Stay in a double room and get two breakfast coupons. Children under 140 are free. The buffet is rich in variety and in good health condition. The shaved noodles are delicious. Freshly ground coffee is also available. Service: 9.5 points, 🉑order takeout, there is a robot🤖delivery in the lobby on the first floor. Housing environment: what you see is what you get

I temporarily decided to take my baby out for fun on vacation. It is also very convenient to take the high-speed rail to Datong. I searched for a family room on Ctrip, and this one is very cost-effective. The check-in experience was also very good. The room was very large and it was very convenient to use Xiaodu Butler's voice control. The service from Xiaohong and Xiaoren was also very good. They helped us extend the check-out time and allowed us to have lunch in a down-to-earth manner. Washing and drying are available on the second floor, and laundry detergent is provided in the room, which is very considerate. The only drawback is the elevator, the waiting time is a bit long.

This review is based on facts. I have to be responsible for consumers like me. When I first entered this hotel, the hardware facilities were fine and the front desk service was satisfactory. However, an episode occurred when I entered the room. The toilet in the room was sticky because of the original guest. After tearing off the toilet seat, the glue was all stuck to the toilet. I started looking for a hotel, but heard nothing for more than ten minutes. Later, I contacted the front desk manager to come and deal with it, and the manager solved the problem very quickly. Objectively speaking, there are certain problems in hotel management. Problem, because when the cleaning lady went in to look at it, she directly said that it was caused by the previous guest sticking the toilet seat. It was his problem. If you didn't clean it up, it was your hotel's problem. Fortunately, it was solved perfectly in the end. I still recommend it and hope that The hotel should not let down this beautiful city

The room facilities are very good, in the new area, the environment is relatively quiet, and the service staff are warm and thoughtful, especially the front desk staff Xiao Lian.