Crowne Plaza Xinghai Dalian

Crowne Plaza Xinghai Dalian Reviews

Crowne Plaza Xinghai Dalian

No. 60-3, Binhe Street, Shahekou District, Dalian, Liaoning, ChinaView Hotel Details
Crowne Plaza Xinghai Dalian
Crowne Plaza Xinghai DalianCrowne Plaza Xinghai DalianCrowne Plaza Xinghai Dalian
Check available rooms for your travel dates
We Price Match
1 night

Crowne Plaza Xinghai Dalian Guest Reviews

4.7/5
Outstanding
3814 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(3814)
Positive reviews(3718)
Reviews with photos/video(842)
Delicious breakfast(326)
Friendly front desk staff(225)
Loved the night views(81)
Tasty restaurant(67)
Perfect for kids(61)
Close to amusement park(60)
Has play area for children(51)
Negative reviews(96)
Artsiom
Superior Queen Room
Stayed in Jun 2024
Business travelers
1 review
4.5/5
Great
Posted on Jun 25, 2024
Good hotel with a nice city view. Convenient for business stays, but not many places of interest for tourists around.
Response from Property: Dear guest,Thank you for choosing the Crowne Plaza Xinghai Dalian and giving us your feedback. We do apologize for your unsatisfactory stay experience. We hope to have the another opportunity to provide you with a satisfactory stay experience and sincerely look forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Other
8 review
5.0/5
Outstanding
Posted on Apr 6, 2024
VERY GOOD
Arimond
Superior Queen Room
Stayed in Mar 2024
Business travelers
17 review
4.5/5
Great
Posted on May 6, 2024
I stayed here already several times. It is a nive hotel at a good location. The Restaurant is not as good as I expected.
Response from Property: Dear guest,Thank you for choosing the Crowne Plaza Xinghai Dalian and giving us your feedback. We do apologize for your unsatisfactory stay experience. We will share your feedback with our F&B team in time. We hope to have the another opportunity to provide you with a satisfactory stay experience and sincerely look forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on May 19, 2024
Great hotel. Even got a breakfast upgrade for a third person. Thank you
Response from Property: Dear guest, thank you for your valuable comments to our team. Your positive feedback is the greatest encouragement to us. We always adhere to the true hospitality of InterContinental Hotels Group to provide you with thoughtful services. We are looking forward to your visit again in the near future.
Alexander
Superior Queen Room
Stayed in Feb 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 7, 2023
Excellent place to stay for your business trip or on a leisure with family!
Response from Property: Dear guest, Thank you for your kind comments, we are delighted to hear that you enjoyed your stay at our hotel, especially your recommendation. I will share your compliments with our team. We look forward to welcoming you “home” soon. Rina ShaoGeneral Manager
prejeesh
Superior 2-bed Room
Stayed in Dec 2023
Business travelers
2 review
4.2/5
Very Good
Posted on Jan 28, 2024
good place and location
Response from Property: Dear guest, Thank you for your good comments. Your positive feedback is our greatest encouragement and support. We always adhere to the true hospitality of Intercontinental Group to provide you with thoughtful services. we are looking forward to your visit again in the nearly future.
Guest User
1 king Premium Ocean View Lounge Access
Stayed in Apr 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Apr 14, 2023
Good Good
Response from Property: Dear valued guest, thank you for your positive review. I will share this information with our team to boost their morale. We look forward to welcoming you back soon.Rina ShaoGeneral Manager
Guest User
Superior Queen Room
Stayed in Feb 2022
Couples
5 review
5.0/5
Outstanding
Posted on Apr 26, 2022
Great room, great view and great service 😊
Response from Property: Dear valued guest, thank you for staying with us. We are pleased to hear that you enjoyed our room facilities and the services provided by hotel’s team. We look forward to welcoming you back in the very near future.Rina ShaoGeneral Manager
Guest User
Superior Queen Room
Stayed in Jan 2022
Solo travelers
4 review
4.7/5
Amazing
Posted on Jan 12, 2022
Clean with view. Elevator has unnecessary noise.
Response from Property: Dear guest, Thank you for choosing our hotel and we value your loyalty. Regarding your concern, I have spoken to my Director of Engineering who will ensure this situation in the elevator will be minimized and avoided. Thank you again for your comment and we look forward to welcoming you back soon. Rina Shao, General Manager
Luohuawenjuanfenglian
Superior Queen Room
Stayed in Sep 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Facilities: Very new Sanitation: Clean and tidy Environment: From the lobby to the restaurant, from the corridor to the room, a high level of consistency is maintained Service: Proactive, timely, meticulous and beyond expectations This is the most satisfactory hotel choice from south to north this year, surpassing Beijing Guomao and Harbin Ritz-Carlton. From hardware to software, it is very good and the price-performance ratio is super high. I used more than 100 Ctrip points and this room is only over 700, while Beijing and Harbin are doubled and the experience is not as good as here It is only a 5-minute drive from Xinghai Square and it only takes 20 minutes to walk slowly along the trail. This provides convenience for me to go there twice in the morning and evening I want to emphasize here that before I set off, I received a call to confirm the approximate check-in time and floor and other subtle requirements before boarding the plane. After arriving, I gave a lot of suggestions for solo travel, regional directions and even dining. Thanks to Li Yi and Wang Yicong, two young ladies, I wish them all the best. Moreover, this room on the 47th floor gave me a lot of beautiful scenery, which added a strong touch to the beautiful memory of Dalian.
Original TextTranslated by Google
6/19
Response from Property: Dear guests, the romantic city of Dalian welcomes you! We are very happy to know that you are satisfied with our service. Your praise is the greatest encouragement and support for us. We will share your praise for the staff's service with the team in time to motivate the staff to provide guests with more considerate services. We always adhere to the true hospitality of the InterContinental Group to provide you with considerate services and make your stay pleasant and unforgettable. We sincerely look forward to your visit to our hotel again in the near future.
Guest User
Executive Queen Room
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Sep 24, 2024
It was my first time to travel to Dalian. When I booked a hotel, I saw that Xinghai Crowne Plaza Hotel opened in 2020, with new facilities and a good location, so I booked an executive room of the hotel. When I checked in, there were many guests staying in the hotel and I had to wait for a vacant room. Manager Lu at the front desk was very enthusiastic and upgraded me to a landscape suite directly. The room facilities, hygiene, and landscape are commendable, and travel is very convenient. Thank you Manager Lu for making our trip to Dalian feel very good. It will still be your first choice for accommodation next time.
Original TextTranslated by Google
Response from Property: Dear guests, the romantic city of Dalian welcomes you! We are very happy to know that you are satisfied with our service. Your praise is the greatest encouragement and support for us. We will share your praise for the staff's service with the team in time to motivate the staff to provide guests with more considerate services. We always adhere to the true hospitality of the InterContinental Group to provide you with considerate services and make your stay pleasant and unforgettable. We sincerely look forward to your visit to our hotel again in the near future.
TuziBBR
Superior Queen Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 20, 2024
It was my first time here and I felt it was great value for money. The five-star service was very professional. The supervisor, Liu Dongzhe, helped me arrange a satisfactory room. The overall feeling was very good. He responded to every request. The room was cleaned very carefully. The swimming pool was very clean. My child loved it very much. The children's play area was also quite large. It was closed from Monday to Thursday. We caught up with the holiday and Friday. We were very lucky. The last day before leaving, there was a strong wind and the temperature dropped. We played in the hotel for a day. It is suitable for parent-child travel.
Original TextTranslated by Google
Response from Property: Dear guests, the romantic city of Dalian welcomes you! We are very happy to know that you are satisfied with our service. Your praise is the greatest encouragement and support for us. We will share your praise for the staff's service with the team in time to motivate the staff to provide guests with more considerate services. We always adhere to the true hospitality of the InterContinental Group to provide you with considerate services and make your stay pleasant and unforgettable. We sincerely look forward to your visit to our hotel again in the near future.
Heaven Sun
Superior 2-bed Room
Stayed in Sep 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Thanks to Jason, the guest manager, for his dedicated service. Xinghai Crowne Plaza Hotel has always been my first choice for hotels in Dalian. The room is clean and spacious, with a panoramic view of the square. I especially want to praise the hotel's breakfast, which is really rich in variety. Because it happened to be the Mid-Autumn Festival, there were moon cakes to eat! It was so warm Next time I return to Dalian, I will choose to stay at Crowne Plaza Hotel.
Original TextTranslated by Google
Response from Property: Dear guests, the romantic city of Dalian welcomes you! We are very happy to know that you are satisfied with our service. Your praise is the greatest encouragement and support for us. We will share your praise for the staff's service with the team in time to motivate the staff to provide guests with more considerate services. We always adhere to the true hospitality of the InterContinental Group to provide you with considerate services and make your stay pleasant and unforgettable. We sincerely look forward to your visit to our hotel again in the near future.
邓肯 DD
Superior 2-bed Room
Stayed in Sep 2024
Couples
16 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Very good breakfast and very friendly staff, especially in the restaurant. Rooms very clean and good location. Sights are easy to reach.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your valuable comments to our team. Your positive feedback is our greatest encouragement and support. We always adhere to the true hospitality of Intercontinental Group to provide you with thoughtful services. we are looking forward to your visit again in the nearly future.
Lipubaibai
Deluxe Sea-view Queen Bed Room
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 16, 2024
It was my first time to go to the northern seaside. Everything went so smoothly. I booked a three-night stay at Crowne Plaza in advance. Kari at the front desk was very friendly. We avoided the peak season of Mid-Autumn Festival. If the room allowed, Kari upgraded the room type to a high floor with sea view. We could directly see the light show of Xinghai Bay Bridge at night. The hotel facilities are also very complete. The room is very clean! The only small suggestion is that the floor-to-ceiling windows are very hot at noon, but the air conditioning is average. The windows cannot be opened for ventilation, which makes the high floor smell a bit stuffy. Everything else is good. It happened to be my birthday and I had dinner at Caifeng Building on the third floor. The manager sent flowers and served two bowls of longevity noodles! So we also shared the cake with Kari and the lady at the front desk of Caifeng Building to witness and share the joy. Thank you again.
Original TextTranslated by Google