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Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(565)
Positive reviews(530)
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Large rooms(109)
Classy environment(55)
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Shower difficult to use(11)
Negative reviews(35)
Anonymous User
Premier Room (Double bed) (Special promotion)
Stayed in Nov 2023
Other
5 review
1.0/5
Posted on Dec 10, 2023
Things left in the room cannot be found, and the experience is still a bit poor. I just checked out and discussed going back to look for it, but I refused directly. Still quite sad.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for choosing and staying at Rose Place Hotel. We are very sorry that we could not give you a satisfactory stay experience. We will improve the hotel as soon as possible in response to the problems you raised. We look forward to one day becoming what you want!
Guest User
Business 2-bed Room
Stayed in Jul 2023
Family
5 review
1.0/5
Posted on Aug 1, 2023
This is the worst, worst, worst hotel experience in this trip, bar none. The sanitary environment of the hotel is really worrying. If you are bringing children, please do not stay in this hotel. There are oil stains on the switches and doors of the room from the previous tenant. I really want to know how it got the four stars. Taxi drivers all said that the room price of this hotel was only over 100 before. Is it because the room price increased sixfold during the summer vacation? Six times, just six times, but you can also improve hygiene. The breakfast is also outrageous, experience it for yourself...
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for choosing and staying at Rose Place Hotel. We are very sorry that we could not give you a satisfactory stay experience. We will improve the hotel as soon as possible in response to the problems you raised. We look forward to one day becoming what you want!
Anonymous User
Superior Queen Room
Stayed in Jul 2023
Family
1 review
1.0/5
Posted on Jul 28, 2023
There was still hair on the bed, and the toilet bowl was not cleaned, and there was still feces. There are very few breakfast varieties, and the steamed buns are all frozen food, which are not fully heated inside. The pillow smelled like sweat. Won't stay here again.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for choosing and staying at Rose Place Hotel. We are very sorry that we could not give you a satisfactory stay experience. We will improve the hotel as soon as possible in response to the problems you raised. We look forward to one day becoming what you want!
Linabao
Superior Queen Room
Stayed in May 2023
Solo travelers
5 review
1.0/5
Posted on May 18, 2023
The room is huge. Nothing but big. Not good hygiene. Facilities are old. In short, it is too crude. I don’t know how it got on the word-of-mouth list.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for choosing and staying at Rose Place Hotel. We are very sorry that we could not give you a satisfactory stay experience. We will improve the hotel as soon as possible in response to the problems you raised. We look forward to one day becoming what you want!
Anonymous User
Business Queen Room
Stayed in Mar 2023
Business travelers
3 review
1.0/5
Posted on Mar 21, 2023
Super bad review, I left behind my slippers, Gillette magnetic razor, and shampoo when I left the store. After leaving the store, I called and said they only saw slippers. When I came back from a business trip, I went to pick it up and found nothing. 😇The total value of the things is about 500 yuan, but it is not about money. All in all, it was a very bad experience.
Original TextTranslated by Google
Response from Property: Thank you for choosing and staying at Rose Place Hotel. We are very sorry that we were not able to give you a satisfactory stay experience. Due to the unskilled staff on duty, they could not find your belongings and could not contact you on the phone. We are really sorry for causing you any trouble. , the hotel will improve as soon as possible regarding the issues you raised, and we look forward to one day becoming what you want!
Pangpangju
Business 2-bed Room
Stayed in Jul 2022
Family
33 review
2.7/5
Posted on Aug 7, 2022
The hotel room is large and clean, but the shower design in the bathroom is too **! It is nailed to the wall and cannot be moved. The hot and cold water switches are separate. You need to adjust them left and right when taking a shower. If you adjust them wrong, you will get burned or cold! The bathroom is small, and the shower head is on the wall and sprays directly at you. There is no place to hide! Just after taking a shower for 3 or 5 minutes, when my head was full of foam, there was no hot water! The hot and cold water switch did not indicate which direction to turn it off. The cold water made me feel icy cold! I was freezing to death! I quickly cleaned up and reported it to the repair. Their manager Gao was very good. He kept apologizing and busy cleaning up. They moved us from the 9th floor to the 7th floor. It was obvious that there were not many people living on the 7th floor. The sanitation was not cleaned well. The bath towels and toiletries were also very old. I thought it would be fine if I could take a hot shower. As a result, I just took a shower for 2 minutes and found that the water did not flow in. The shower water had already overflowed my feet. Then I cleaned up and reported it to the repair. After repairing it, the floor drain was blocked but the water did not flow in. It was already past 11 o'clock in the evening. Manager Gao found us another room on the 7th floor where we could take a shower, but the room was too unhygienic. After negotiation, we could only take a shower on the 7th floor and then go back to the 9th floor to sleep. It was past 12 o'clock when we finished! Looking at Manager Gao mopping the floor and cleaning, it reminded me that it is really difficult for a good cook to cook without rice! The hotel's hardware facilities are old and cannot keep up with the changes of the times. No matter how smart and capable a person is, he can't do it. In order to save costs, the hotel does not have a fixed cleaning staff. There are only Manager Gao and a security guard on duty at night. If there is a problem, they will work as receptionists, maintenance workers, and cleaning staff... they are all-rounders! Can such a hotel last long? ! To be honest, the hotel has a good location, it is very convenient to go to the city center or take the subway, and the room area is also large. Such a good hand was written by the hotel leader to write a terrible review! It is recommended that the hotel leader renovate the ** shower and equip the cleaning staff, and change all the breakfast chefs (the breakfast is the two photos I took, just those few things, and the taste is terrible!), this hotel will definitely be prosperous!
Original TextTranslated by Google
6/9
Response from Property: Hello dear guests! Thank you for choosing and staying at the Rose Square Hotel. We are very sorry for not being able to give you a satisfactory stay experience. We will improve the hotel as soon as possible in response to your questions. We look forward to one day becoming what you have in mind! All the hotel staff look forward to your stay again
Faceoff0330
Superior Queen Room
Stayed in Jul 2022
Travel with friends
27 review
3.5/5
Posted on Jul 28, 2022
The location of the hotel is very good. The front desk staff are very hardworking and have a very good attitude.
However, the management team of the hotel should not be a professional hotel management team.
The hotel bathroom does not have any hooks or racks for clothes. From this point of view, this kind of setting is not designed by people who work in hotels.
The hotel cleaning staff turned out to be part-time workers! 🥲
Needing service at night is a busy job that needs to trouble the front desk duty staff to run up and down.
The service details of the hotel can't keep up, and I sincerely hope that you will face up to this problem.
Original TextTranslated by Google
6/7
Response from Property: Hello dear guests! Thank you for choosing and staying at the Rose Square Hotel. We are very sorry for not being able to give you a satisfactory stay experience. The hotel will improve as soon as possible in response to your questions. We look forward to one day becoming what you have in mind! All the staff of the hotel look forward to your next stay.
Anonymous User
Superior Queen Room
Stayed in Jul 2022
Family
6 review
3.0/5
Posted on Jul 11, 2022
There are many rooms in the hotel, the room is quite big, the boss upgraded the room with an area of 70 square meters, and there is a bit of decoration, just open the window and let it go, and the breakfast tastes good until 9 o'clock
Original TextTranslated by Google
Response from Property: Hello dear guests! We are very sorry for not being able to give you a satisfactory stay experience. We are working hard to improve based on your feedback and suggestions, and we look forward to seeing you next time.
Tylertao
Superior Queen Room
Stayed in Jul 2022
Couples
6 review
5.0/5
Outstanding
Posted on Jul 3, 2022
A very new hotel with a very good stay experience. When checking in, the front desk upgraded the room type, the facilities in the room are also very new, and the room area is very sufficient! Will come next time!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for choosing and staying at Dalian Rose Square Hotel. Your praise is the biggest recognition for us. The hotel also has late check-out waiting for your experience. All the staff of the hotel look forward to your next stay!
egretbai
Superior Queen Room
Stayed in Jul 2022
Solo travelers
14 review
3.7/5
Posted on Aug 1, 2022
The room was nice, but the breakfast was terrible, not even an omelette.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for choosing and staying at the Rose Square Hotel. We are very sorry for not being able to give you a satisfactory stay experience. The hotel will improve as soon as possible in response to your questions. We look forward to one day becoming what you have in mind! All the staff of the hotel look forward to your next stay.
Guest User
Business 2-bed Room
Stayed in Jul 2022
Family
3 review
4.2/5
Very Good
Posted on Jul 24, 2022
Advantages: The room is very spacious, it is convenient to have a refrigerator in the room, and the service attitude of the lady at the front desk is also very good. Disadvantages: 1. The newly renovated smells of formaldehyde. 2. There is no active shower head in the bathroom of the room. It is especially inconvenient for children to take a bath. The faucet in the washbasin will spray water all over the body.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for choosing and staying at the Rose Square Hotel. We are very sorry for not being able to give you a satisfactory stay experience. The hotel will improve as soon as possible in response to your questions. We look forward to one day becoming what you have in mind! All the staff of the hotel look forward to your next stay.
Xiaolugege~
Superior Queen Room
Stayed in Jul 2022
Couples
2 review
5.0/5
Outstanding
Posted on Jul 13, 2022
Very satisfied, the hotel is very clean and hygienic, very quiet, very in line with my psychological expectations, I will continue to live here if I have the opportunity, but let me make some small suggestions, it is best to change the shower gel and shampoo to a larger bottle, It's best to put one or two more toothbrushes
Original TextTranslated by Google
Response from Property: Thank you for your trust and liking for Rose Square. Your praise is an affirmation and support for our work. We will continue to work hard to create more and better stay experiences. The hotel also has a variety of buffet breakfasts waiting for you to taste. Welcome home often!
Guest User
Superior Queen Room
Stayed in Jun 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jun 20, 2022
The hotel service is very good and very clean and comfortable. It is suitable for couples together. The location is also very convenient. I recommend everyone to stay.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise. Your evaluation is the driving force for us to pursue progress. We look forward to serving you again in the near future. I wish you a happy life!
Meng de
Superior Queen Room
Stayed in Jun 2022
Couples
15 review
5.0/5
Outstanding
Posted on Jun 20, 2022
good environment. Quiet, nice room, very comfortable
Original TextTranslated by Google
Response from Property: Thank you for your trust and liking for Rose Square. Your praise is an affirmation and support for our work. We will continue to work hard to create more and better stay experiences. Welcome to visit often!
luuv7
Superior Queen Room
Stayed in Jul 2022
Couples
4 review
5.0/5
Outstanding
Posted on Jul 9, 2022
The room is really big
Original TextTranslated by Google
Response from Property: Thank you for your trust and liking for Rose Square. Your praise is an affirmation and support for our work. We will continue to work hard to create more and better stay experiences. The hotel also has a variety of buffet breakfasts waiting for you to taste. Welcome home often!