Guest User
September 11, 2024
The front desk service attitude is poor. Whether it is communicating by phone or WeChat, it seems impatient, which makes people very unhappy. There are many rooms available, but I can't check in at 12 o'clock. I have to check in after 14 o'clock, which misses the lunch break. The sanitary conditions are poor after checking in. There is a large layer of dust on the head of the bed. The previous guest wrapped the toilet paper on the roof in circles to prevent hidden cameras from secretly filming. It is still there, which makes people feel disgusted. I don't know if the sheets have been changed. There are still unidentified objects left by the previous guest in the gap between the bed and the head of the bed. There is a bad smell after entering the room. Turn on the ventilation on the first floor. The sound is louder than a tractor. Turn it off and the smell is disgusting. The hardware facilities in the house are seriously damaged. The chairs, sofas, electrical appliances, etc. are all damaged to varying degrees. A deposit of 100 yuan is paid upon check-in, and then it is refunded at 5 pm every day. When you refund, the front desk staff **** randomly sends a screenshot of the previous damage in the house, unilaterally telling you that you have damaged it, and the deposit will not be refunded. I suspect this is a common trick used by this store. I found the broken part of the chair when I checked in. The seat was so rotten that I had no desire to sit on it. I didn't move the chair when I checked out, but the store insisted that I had damaged it. So I argued with the front desk, and the boss came up and started to **** and wasted a lot of time. In the end, the boss returned the deposit to you very reluctantly like alms, and even accused you of breaking it in person, and you have to bear the blame. I suggest you be cautious when booking, because the boss will reject your order cancellation application for various reasons after booking.
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