First of all, it's an old hotel, so I understand, but the staff's work is too immature. I booked a loft room, but the room provided was a superior room. I'll be resting until the evening flight anyway, so I don't want to argue, so I just stayed.
The problem was that when I checked in, it took 30 minutes even if I showed the Trip.com voucher, but when I checked out, another employee asked a ridiculous question if I had paid the fee. I almost missed the flight because it took about 30 minutes to find the booking details. It's not just that the work is immature, it's the worst
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