Guest User
April 21, 2024
Misleading. Moldy. Unpleasant & Unhealthy place to stay. The only place in my entire trip charge extra when i use credit card to pay. I made a mistake not paying attention to details via Agoda. I booked a package of one way flight and a hotel stay, thinking the hotel will also be one day (if i like the place will extend). When check-in, I’ve learned that it was 7 days(!?). I honestly explained to staff that i only plan to stay out this area for 4 days. It has been a mistake. I’m more than happy to pay the whole thing to avoid lengthy back and forth, but will only stay for 4 days. They told me that they will have to keep my passport (the only hotel in VN so far of my trip had done this. When i saw the room, window to the stairwell, with mold in the room, i asked to change room with window to the outside of the building, they told me all rooms are booked. I asked for my passport back so i can get a hotel somewhere else. They gave me a different room. All in all….do not book this place!