168 Vo Nguyen Giap Street, Quan Son Tra, Da Nang, VietnamView Hotel Details
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voco Ma Belle Danang, an IHG Hotel Guest Reviews
4.6/5
Great
237 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(237)
Positive reviews(231)
Reviews with photos/video(104)
Nice sea view(47)
Delicious breakfast(29)
Great swimming pool(27)
Close to beach(24)
Has an infinity pool(11)
Too noisy(8)
Would stay again(7)
Highly recommended(5)
Negative reviews(6)
Anonymous User
One-Bedroom Suite with Balcony and Sea View
Stayed in Sep 2024
Travel with friends
24 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Our 2nd stay in this hotel, without a doubt a very all rounded hotel with great service and view in a convenient location.
Response from Property: Dear Valued Guest,We are honored to welcome you back for your second stay at voco Ma Belle. We truly appreciate you taking the time to provide us with your valuable feedback regarding your recent experience.Our staff takes great pride in delivering exceptional service, and we look forward to welcoming you again in the future.Wishing you all the best in life!Sincerely, Loan Le ( Ms.) PA to GM cum QCI
Erline Pei Sze
1 King Deluxe Sea View With Balcony
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The room is clean and cozy.
Good service, attend request promptly.
Response from Property: Dear Erline Pei Sze,Thank you for taking the time to share your recent experience at voco Ma Belle. We sincerely appreciate your kind words about our hotel room design and cleanliness. We are thrilled to hear that you were satisfied with the hospitality service and the efficiency of our hosts.We look forward to welcoming you back in the future and wish you all the best!Best regards,Loan Le ( Ms.)PA to GM cum QCI
Tristine Tan
2 Single Deluxe City View Balcony
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Great pool, room and restaurant. Amazing service from hotel staffs and able to suggest places for tourism and eatery. Would like to book again.
Response from Property: Dear Tristine Tan,Thank you so much for taking the time to share your wonderful review and beautiful pictures of voco Ma Belle. We are thrilled to hear that you had a fantastic experience with us and enjoyed our rooftop pool, room, and restaurant.Your feedback on our dedicated hosts is greatly appreciated; our staff takes immense pride in delivering exceptional service.We look forward to welcoming you back in the future and wish you all the best in life!Best regards,Loan Le ( Ms.) PA to GM cum QCI
Anonymous User
2 Single Deluxe Sea View Balcony
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 13, 2024
hotel is clean. love the breakfast buffet spread, would come again!
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your wonderful review of voco Ma Belle on this platform. We truly value your feedback and appreciate your kind comments regarding our hotel’s cleanliness and the delicious buffet breakfast.We look forward to welcoming you again in the future and wish you all the best!Warmest regards,Loan Le ( Ms.)PA to GM cum QCI
ooliver
1 King Deluxe Sea View With Balcony
Stayed in Oct 2024
Couples
19 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Nice hotel, the location is very convenient anf near the beach
Response from Property: Dear ooliver,Thank you so much for taking time to share a great review for voco Ma Belle. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to host you again in the future and wishing you all the best!Sincerely,Loan Le ( Ms.) PA to GM cum QCI
Jade Ng
1 King Deluxe Sea View With Balcony
Stayed in Aug 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Aug 26, 2024
A very warm welcome from the team when I arrived. Booked sea view room with balcony and I highly recommended it! The infinity pool is great too. Enjoyed my stay there very much with smiley staffs everywhere.
Response from Property: Dear Ms. Jade Ng,Thank you so much for your review of voco Ma Belle. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to welcome you back again in the future.Wishing you all the best in life!Sincerely,Loan Le ( Ms.)PA to GM cum QCI
Anonymous User
One-Bedroom Suite with Balcony and Sea View
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Amazing room view of the beach. Knowing that my bday is here, they sent a cake and a handwritten card to me in the room on the actual day. They even sent a welcome fruit plate and handwritten card too on our 1st day. Great effort and much appreciated of their sweet gesture. Woke up late for bf and we called to check if we still can proceed down to eat. They made an exception to extend the food line hours for 15min for us to take the food and enjoy. Would like thank the team for this exceptional servixe. Would definitely recommend this hotel to our friends and families. Hope to go back there again.
Response from Property: Dear Valued Guest,We are truly grateful for the time you have taken to share your amazing feedback with us. We are delighted to hear that your stay at voco Ma Belle was perfect.Providing an exceptional guest experience is a source of great pride for our staff, and your positive comments are extremely valuable to us.Thank you for your recommendation. We wish you a life filled with happiness.We hope to have the pleasure of hosting you again in the future.Sincerely,Loan Le ( Ms.) PA to GM cum QCI
BONNY.WITH.A.Y
One-Bedroom Suite with Balcony and Sea View
Stayed in Aug 2024
Travel with friends
31 review
4.5/5
Great
Posted on Aug 16, 2024
I would definitely stay here again. The hotel is beautiful and clean. They have a nice breakfast selection and the staff is friendly and helpful.
Response from Property: Dear BONNY.WITH.A.Y,Thank you for taking the time to share your wonderful review of voco Ma Belle on this platform. We are delighted to hear that you enjoyed your stay with us and we look forward to hosting you again in the near future.We sincerely appreciate your kind comments on our hotel design and the cleanliness of our facilities. It brings us great joy to know that you also thoroughly enjoyed our buffet breakfast and the friendly service provided by our hosts.We wish you all the best and hope to have the pleasure of welcoming you back soon.Sincerely,Loan Le ( Ms.) PA to GM cum QCI
Anonymous User
1 King Deluxe Sea View With Balcony
Stayed in Aug 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Very good hotel experience. The staff is very nice and helpful. Maybe because voco is an international brand, the staff are well trained and professional. The breakfast is great which various choices are provided for customers.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback on your stay at voco Ma Belle. We are thrilled to hear that you were satisfied with our service and enjoyed the buffet breakfast.Our wonderful hosts are dedicated to delivering consistent True Hospitality service in line with IHG's high standards. It pleases us greatly to know that you experienced this during your stay.We look forward to welcoming you back in the future and wish you all the best.Warmest regards,Loan Le (Ms.)PA to GM and QCI
Tee
1 King Deluxe City View With Balcony
Stayed in Jul 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Aug 1, 2024
This IHG chain hotel was very new, the location is very good, it is located in the main road of the beach. There are many restaurants, shops nearby. It took about 15 mins from Da Nang International Airport to reach the hotel. The breakfast was very nice, plenty of choice including western, Vietnamese, egg station, salad, fruits and etc.. the food served at roof top restaurant Celia was very nice and taste fantastic, price was reasonable, the rooftop pool and ocean view was great. Room is spacious with balcony, the city night view from room is fantastic.
Highly recommended to stay for tourist or business travellers.
Response from Property: Dear Tee,We were thrilled to read your amazing feedback. We sincerely thank you for taking the time to share your recent experience and for recommending voco Ma Belle. Our F&B and kitchen teams were delighted to hear that you enjoyed the food and service at our buffet breakfast, as well as dining at our Ciela rooftop bar.We appreciate your valuable feedback and look forward to hosting you again in the future.Wishing you all the best in life!Warmest regards,Loan Le (Ms.)PA to GM cum QCI
Anonymous User
1 King 1 Bunk Bed Family Room Sea View Balcony
Stayed in Jun 2024
Family
1 review
3.0/5
Posted on Jun 12, 2024
First time to Vietnam so chosen this 5 star hotel near airport so that we can go to other places next day due to late night flight, the room was not big given to the price of a family room but overall is clean and acceptable, was planned to go to the restaurant that said closing at 12 midnight but happened last order was at 10:30pm which wasn’t stated on the website so we had to order room service, food was not too bad and pho was better than expected (but meat quality is not good) as attached in photo, during our stay we tried to exchange HKD but the front desk never mentioned if we could exchange more the rate would be better , actually the rate is 22% difference when exchange for $100 HKD and $500 HKD and no one mentioned until myself figure out later at airport, very disappointing service not to mention the front desk never ask to join the IHG membership until we checked in the Danang intercontinental hotel which shared to us about the benefit of joining IHG and is free, two hotels are same in Danang for 5 stars but this one to us is like 3 stars in regards to service and facility while it opened for only one year, small and staff doesn’t speak good English makes it harder to communicate except front desk staff
Response from Property: Dear Valued Guest,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.We wish all the best for you!Sincerely,Loan Le ( Ms.)PA to GM cum QCI
Anonymous User
2 Single Deluxe Sea View Balcony
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Excellent service m! Location is very convenient and room is very clean and with nice sea view!
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your experience at voco Ma Belle. It was thrilled to hear that you enjoyed your stay and our team was able to meet your expectations. Your kind words about the hotel service, cleanliness and the amazing seaview are truly appreciated. Positive feedback like yours motivates us to continue delivering the best possible service to all our guests. We hope to welcome you back to voco Ma Belle in the near future. Until then, we wish you all the best!Warmest regards,Loan Le ( Ms.)PA to GM cum QCI
Anonymous User
1 King Deluxe Sea View With Balcony
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
The hotel is very new and clean and the location is good, which is next to the beach. The staffs are nice and friendly and the breakfast is good too.
Response from Property: Dear Valued Guest,Thank you so much for your review of voco Ma Belle. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Wishing you all the best!Sincerely,Loan Le ( Ms.)PA to GM cum QCI
Guest User
2 Single Deluxe Sea View Balcony
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 3, 2024
it’s really nice to have a sea view room in Voco. We can enjoy the time whenever we want to go to beach. Wr can directly enjoy sunlight and sunset in our room.I really need to recommend their breakfast , quite good and delicious .
Response from Property: Dear valued guest,Thank you for your kind words,We're thrilled to read your review and happy to know that you loved our spacious Sea view room as well as the sumptuous breakfast. Looking forward to welcoming you back soon. Sincerely yours,Vu Kim Ngan (Ms)Reservation Manager
Pak Ho
1 King Deluxe Sea View With Balcony
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 2, 2024
The staff is polite and helpful. The room is comfortable and big. Thank you for the birthday cake! That’s really a surprise. Surely I’ll choose this hotel next time when I stay in da nang
Response from Property: Dear Pak Ho, Thank you for spending your special day at voco Ma Belle Danang!We're glad to know that you had an enjoyable and memorable stay with us. Looking forward to welcoming you back soon,Sincerely, Vu Kim Ngan (Ms)Reservation Manager