Top 5-Star Hotels in Cusco

Very nice hotel in Cusco. Satisfaction points: The breakfast is rich and delicious; the service is warm. Dissatisfied point: I gave the wrong room type at first, and then negotiated with Ctrip and changed the room. There are two things that make people angry: one is that the front desk is not trained enough and is not familiar with the two categories of hotel room types; the other is that after pointing out that the room type was wrong, they did not admit that they gave a room type that was one grade worse, but quibbled about the same room type. The layout and area of the next room will be different. Lie gave the category we booked at the beginning. This unethical act of lying to pass the buck makes this hotel untrustworthy. The bathroom is a bath tub, which is very small and the water from the shower is easy to spill. Toiletries are also average.

Awesome experience! The overall daylighting of the hotel is very good, people will feel bright as soon as they enter the hotel! All the details are also in place, including toiletries, bedding, catering, and the environment are great! And we must praise Ctrip! The price of this hotel on Booking is much higher than Ctrip. We stayed for two nights, and the tax-included price on the booking went to more than 7,000. However, the price of Ctrip was more than 5,000 for two nights, and the Ctrip system also reminded that if you book one day and one day separately, the price can be more favorable. Finally, we booked two nights with more than 4,000 tax-included price.

Hotel was excellent at first was given a basement room with a view of the incan wall but I did not know it was artificial light. Requested to move rooms even though more expensive for a window on an upper floor but was given a free room change to the 4th floor with a small window but at least had natural light. But this request was only granted on my second try as the first agent who checked me in informed me the hotel was completely booked out even though all sites including their own showed additional rooms with windows. Service was excellent in the hotel and the buffet breakfast was delicious with the omelette station. In the reviews they mentioned there was an alpaca on the hotel grounds but the little animal was never seen except for the old ladies near the front entrance with baby alpacas asking all guests if they would like pictures for a fee.

There are many beautiful places to stay in Cusco, but this is truly luxurious and unique. Set in a historic building, the layout and organization of the hotel is spectacular. There are multiple courtyards to explore, wonderful public spaces to absorb the history and splendor, and an amazing staff with warm, Peruvian hospitality happy to serve you. There are beautiful scenes to take in at every turn, and the guest rooms are grand and inviting. We stayed here for two nights, so were able to spend leisure time enjoying the property. We also had dinner at the restaurant, which was outstanding.

This hotel is excellent in terms of location, hotel facilities and services, and the breakfast is very rich. It is about one kilometer away from the Weapons Square and important surrounding attractions. Opposite it is a larger market for local fabrics. They can also pick up or drop off the plane for free. Really worthy of recommendation, it’s late, the next day, I’m excited to go early, forget to take pictures.

It was great. The reception was exceptionally friendly and the location was so good. Twelve stones and Armas were all within walking distance and safe and clean. Strongly recommend.

At this price, the hotel is fine, the service is good, the breakfast is plentiful, and its own courtyard is also very beautiful. The only drawback is that the hotel is built on an uphill road in Cusco at an altitude of 3,500 meters. , It is recommended to consider it when entering the hotel on foot, but the hotel provides free oxygen cylinders, which is still very good

This is a beautiful building in a great location. The doormen and reception staff were very friendly and helpful. The room was spacious and clean with most amenities. I was however quite shocked to find paper cups in the room to drink tea from. I’ve never come across that before! I had to put one inside another so’s it didn’t bend when I picked it up. The bed was large and comfortable although it was quite noisy from very early in the morning as breakfast starts at 4.30. Breakfast was adequate although we found it hard to get orange juice. Papaya was the juice on offer . The bar and restaurant were very good. A great hotel in a great location to explore Cusco.

Very close to the scenic area, the service is very good, there is a question and answer, the wifi speed is also ok, the room has heating, very new, the lighting effect is very good, there is a free pick-up, there is a travel agent to facilitate a day trip, but the price is more expensive than the outside point. Breakfast is not too bad, the drink fruit is very rich. However, it is very strange that the price of Ctrip has changed. I decided to place more than 800 orders on the first night. The payment will not move. After half a day, I found that the price has become more than 900, so I changed it to more than 900. pay. Stayed for one night and wanted to continue, the Ctrip price became 1400, and then 1600. Later, I continued to stay at the front desk for the first night of Ctrip. In the next few days, Ctrip is still in this situation. It has changed and the hotel has been giving me a fixed price. I don't understand why Ctrip is doing this at this hotel.

We stayed at the Hilton Garden Inn in Cusco for 4 nights total - 3 before our Inca Trail trek with Alpaca Expeditions and 1 night after the trek. We arranged with HGI to store our large luggage while we were gone for the 5 day/4 night trek. Very simple process to do this and all our belongings were kept safe and sound and returned to us in good order. Overall the HGI was a good place to stay. It is is about a 15 minute walk from the Plaza de Armas, uphill all the way. We didn't mind so much since that helped get us ready for our trek. It's in a quiet area. The Plaza is quite busy and noisy, and was especially the night a political rally was being held. I was glad our hotel was not right on the plaza that night. Rooms were a nice size. Our first room was a king-size bed with a view of Cusco. The second room had a view of the courtyard. Both had hot showers, room safe, blow-dryer, and toiletries. One thing to note is that the hotel floors are reversed from the norm. You enter the lobby at street level and then go DOWN to floors 1,2,3, and 4. Ask for a room on Floor 2 or below. Floor 1 is right underneath the lobby and we were kept awake by the sounds of walking, chairs scraping, etc. until quite late at night after we returned for one night after the trek. The breakfast buffet was plentiful and offered quite a variety of choices. The main reason we give this HGI only 4 stars is for the laundry issue. After a week in Peru, we needed to do laundry when we arrived at HGI. Yes, there are laundry facilities in the hotel. However, you can't just put in a few soles, add your own soap, and wash a load. Noooo, they have it fixed so that you MUST purchase a packet of tokens, detergent, and softener from them for a whopping 52 soles!! That's outrageous and taking advantage of a ”captive audience.” Well, not these guests. We simply bagged up our laundry and dropped it off at one of the dozens of laundry shops on the street right around the corner. It cost us 36 soles AND we supported a local, family-run business. Win-win. And boo on HGI for boasting about laundry facilities they actually charge an arm and a leg to use.