Illa Hotel
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cusco

Illa Hotel

Health Protected
C. Carmen Alto 166, Cusco, Peru
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Located in Cusco (Cusco Historic Center), Illa Hotel is within a 15-minute walk of Plaza de Armas and San Pedro Market. This hotel is 0.1 mi (0.1 km) from Olave Art Gallery and 0.1 mi (0.1 km) from San Blas Viewpoint.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 30 Reviews
Amenities
HikingMassage RoomAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantCurrency ExchangeLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Alejandro Velasco Astete Airport
(5.6 km)
Train: San Pedro Station
(1.3 km)
Train: Wanchaq Cuzco Train Station
(1.5 km)
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Rooms

Guest Reviews

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Services & Amenities

Standard Twin Room
9

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Toilet
Hair Conditioner
Shampoo
Wardrobe
Room Details
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Family Room
1

Family Room

2 Single bed
Free Wi-Fi
Non-smoking
Private Bath
TV
Wardrobe
Daily Housekeeping
Room Details
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Single Room
6

Single Room

1 Single bed
Free Wi-Fi
Non-smoking
Private Toilet
Hair Conditioner
Shampoo
Wardrobe
Room Details
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Triple Room
8

Triple Room

3 Single bed
Free Wi-Fi
Non-smoking
Private Toilet
Hair Conditioner
Shampoo
Wardrobe
Room Details
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Superior Double Room
6

Superior Double Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Private Toilet
Hair Conditioner
Shampoo
Room Details
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Standard Queen Room
11

Standard Queen Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Toilet
Hair Conditioner
Shampoo
Wardrobe
Room Details
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Suite
7

Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Private Toilet
Hair Conditioner
Shampoo
Room Details
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Guest Reviews(30)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
AI Summary
An AI-summarised snapshot of real guest reviews
The hotel boasts impeccable decor, comfortable rooms, and modern amenities, complemented by a friendly staff and central location near tourist spots. However, guests find it overpriced and occasionally question the value for money.
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Anonymous User
June 15, 2023
性價比極低的酒店,而且要做好被宰的準備! 即使已經付了高價錢!!! 酒店位置不好,加錢給taxi都不願意開到酒店門口,停在前面的一個小廣場,拖行李箱走到酒店會累死。然後每天去武器廣場都要爬坡,就這種酒店亂加錢都比武器廣場旁邊的酒店還貴了!真是大冤種,晦氣定了這家酒店。 報價一日遊團費都是外面的兩倍!誇張吧,就是沒生意逮着一個死命敲詐! 晚上7點多開始wifi就上不去了,熱水也沒了,暖氣片就是聲音響不工作!早上10點也把wifi停了,打掃衞生的老婆婆就來敲門催着讓我們出門她要搞衞生! 體驗很差的Cusco之旅從這家酒店開始,然後從這家酒店的工作人員看到了當地人的那些還停留在上個世紀的賺錢手段👎🏻👎🏻👎🏻
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Guest User
October 30, 2023
They were very kind, they stored my luggage for free, free coffee and tea, good availability, very affordable and reliable tours, and very good value for money, We left early to do tours and we had not informed us about the breakfast box but Rodrigo helped us without prior notice. The girls also helped me with the information, an unforgettable experience I would stay here again
Peter
August 27, 2023
A very clean and comfortable hotel in a great location in the historic centre of Lima. The decor of the hotel was nice. The staff were pleasant and helpful. On a hill, but that comes with staying in the historical area. Very nicely decorated breakfast restaurant...with the best breakfast in Peru! Everything close by, including a laundrette where you can get your laundry done in the same day. I thoroughly recommend this hotel for a business or tourist trip to Cusco.
Guest User
January 22, 2023
We travel quite a bit; I hate giving bad reviews, but feel some people may find our story helpful. Illa was one of 5 hotels we book for our trip to Peru and the only one we cannot recommend. We stayed 4 nights and originally, considered another hotel closer to Plaza de Armas or another, cheaper room at Illa. Since we were arriving to Cusco after several days of long and strenuous hikes and it was our wedding anniversary trip, we decided to go with Illa and instead of the cheaper room, splurge on their most expensive suite with Jacuzzi, which was about $40/night more that the other room. Unfortunately, we did NOT get what we paid for. PROS: Staff were very nice and helpful, there was a person that stayed onsite overnight, and they packed our breakfast to go the day we left early for the Palcoyo hike. CONS: Hotel is overpriced for the type of accommodation you get; the quality is just not there. The street in front of hotel was dug up which made it difficult for taxis to get there, breakfast was the worst we had in Peru, management doesn’t take responsibility when things don’t work and becomes unresponsive. Our room did not have heating, hotel supplied 2 space heaters as requested, which was nice, but they did not heat up the large room and bathroom enough anyway. The robes in the bathroom were worn out and grey, same with towels, plus they had a logo from another hotel. Our first impression of Hotel Illa was positive. They left a bottle of wine for our anniversary in the room, which was a nice touch. Unfortunately, it went downhill from there. Since our train was delayed and we had a dinner reservation, we dropped off our bags and ran to the restaurant. We returned after 11:00 p.m. and noticed that everything in the room was quite dusty—even inside all drawers. It was late, so we just cleaned the room ourselves, so we could unpack. We tried to run the Jacuzzi and dark mold-like chunks of stuff were coming into the water (see photographs), so we could not use it the first night. It doesn’t look as bad in the pictures, because the camera captured only the bigger chunks. Next day, someone came to clean and fix the Jacuzzi and we were told it was fixed. We had the same issue on day 2. We reported the problem again and everything repeated. Third day, there was someone else at the reception desk, who did not know about the issue. The person at the reception told us to use the room next door to take a shower (???? not sure why, we had a problem with a Jacuzzi and the other room didn’t have one). We were told the receptionist would talk to the owner about a partial refund, since the jacuzzi did not work. The day of our departure, we talked to the same woman and she said again she was going to follow up with the owner. (According the the research we did on the issue, it typically happens when jacuzzi is not used for a long time. During our multiple discussions with the front desk, it became clear that the room is not used very often, which explained bot
Paty
July 13, 2023
The property did not honor our booking because they felt the price was too low. When ******* called they said they couldn´t find the booking . I would definitely NOT BOOK here. BEWARE!!!
Hosi
April 23, 2023
Excellent place to stay closer to main attractions. Staff is awesome. Helpful Room was clean
Hosi
April 20, 2023
Very clean hotel . Staff is excellent and helpful. Room and bathroom clean
Guest User
January 31, 2023
Illa hotel is located partway up the hillside from the Plaza de Armas and maybe a 250 meter walk from the twelve edged stone. Rooms have hardwood floors, modern en suite bathrooms with tiled glass enclosed showers (with nice hot water) and medium speed free WIFI. Breakfast is served in a small dining room and is predominantly continental in style, with the addition of scrambled eggs or omelettes. Staff at the front desk are helpful and speak good English which helps when organizing taxis etc. The location is excellent - 20 minutes on foot to the old Inca fortress of Sacsayhuaman, ten minutes to a plethora of fantastic restaurants such as Yaku. An added bonus is that there is little traffic, making for more quiet nights. Would stay there again in a heart beat.
Guest User
January 31, 2023
The hotel is beautiful, the staff is fantastic, and the breakfast had a great selection. It is located just 10 minutes from the Plaza de Armas. There are delicious restaurants located all along the street this hotel is located.

Property Policies

Check-in and Check-out Times
Check-in: After 13:00
Check-out: Before 10:30

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 5 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte, Buffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.1/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 26
Located in Cusco (Cusco Historic Center), Illa Hotel is within a 15-minute walk of Plaza de Armas and San Pedro Market. This hotel is 0.1 mi (0.1 km) from Olave Art Gallery and 0.1 mi (0.1 km) from San Blas Viewpoint.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services and a vending machine.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:00 AM to 10:00 AM.

Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Stay in one of 25 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Services & Amenities

Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Illa Hotel?

Prices at Illa Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Illa Hotel?

The closest airport is Alejandro Velasco Astete Airport. It is 5.6 km from the hotel and approximately a 20minutes journey by taxi.

What are the check-in and check-out times at Illa Hotel?

The check-in time is after 13:00 and the check-out time is before 10:30.

Does Illa Hotel provide airport transfer services?

Yes, Illa Hotel provides airport transfer services.

What amenities and services does Illa Hotel have?

Illa Hotel has the following amenities and services: Hiking, Massage Room, Airport Pick-up Service.

Does Illa Hotel have a swimming pool?

No, Illa Hotel doesn't have a pool.

Does Illa Hotel have fitness amenities?

No, Illa Hotel doesn't have fitness amenities.

Does Illa Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Illa Hotel have non-smoking rooms?

Yes, Illa Hotel has non-smoking rooms. Please view the hotel listing for details.

Does Illa Hotel provide breakfast?

Yes, Illa Hotel provides breakfast.

About This Property

Nearest AirportAlejandro Velasco Astete Airport
Distance to Airport5.58KM
Nearest Train StationSan Pedro Station
Distance to Train Station1.33KM
Average Price FromNZD188
Hotel Star Rating3