*Hotel is in the city. Close to the city square, cusco cathedral and some tourist spots. There is also a pharmacy, massage parlor, restaurants nearby. *The receptionist, in the morning shift, chinese-looking with specs, was so nice. She helps us in every way possible. I just forgot her name. *Elevator/Lift is from Ground to 4th floor. If your room is on the 5th, you have to climb a bit upstairs. *Tv and fridge is available inside the room. Hairdryer not working. Heater cannot be controlled inside the room and is available only at night. There’s a bathtub. No bidet. No boiler inside the room. Hot water and teas are available in the lobby area. *Breakfast is fine. Bread, butter, jams, omelet, fruits, cereals, milk, yoghurt, fresh juices are available. On my opinion, hotel is 7/10. Stayed only for few days but it was good because we were not inside the hotel all the time.