Best Hotels near Arco de Santa Clara, Cuzco Perú, Cusco

Excelente y cómodo lugar, tienen actividades para los huéspedes y amplias áreas comunes

Really nice hostel, very chilled out. We booked a private room with an ensuite, it was clean, spacious and very reasonably priced. The staff here are extremely friendly and helpful, nothing was too much. The hostel is close to the town centre and is walking distance from many restaurants and cafes, it is also fairly close to attractions like Saqsaywaman. We really enjoyed our stay here.

I recently stayed at the Motto by Hilton hotel in Cusco and was impressed by the outstanding service provided by Benjamin, who works at the front desk. As a Hilton diamond member, I have high expectations and stay in dozens of Hilton properties around the world each year. Benjamin exceeded my expectations with his attentive and helpful demeanor. The room was spacious and well-appointed, and the overall experience was enjoyable. I highly recommend the Motto by Hilton hotel in Cusco, thanks to Benjamin and the rest of the staff for their exceptional service.

Tive a melhor experiência no Selina Saphi, não tenho palavras para descrever, as pessoas que conheci lá foram incríveis, super atenciosos e cuidadosos comigo. Agradeço ao Álvaro, Alex, Renato, Yamile, Patrícia, Arnaud, Adrian, Arturo e todos da recepção, fui muito bem tratada e acolhida por todos. Sobre os quartos e as áreas comuns, tudo muito limpo e organizado. Todos os dias possui alguma atividade para fazer que é super divertido e onde se conhece muita gente. Já recomendei o Selina para meus amigos aqui no Brasil e espero me hospedar outras vezes. Muito obrigada por tornar minha viagem ainda mais inesquecível ❤️

Very nice hotel in Cusco. Satisfaction points: The breakfast is rich and delicious; the service is warm. Dissatisfied point: I gave the wrong room type at first, and then negotiated with Ctrip and changed the room. There are two things that make people angry: one is that the front desk is not trained enough and is not familiar with the two categories of hotel room types; the other is that after pointing out that the room type was wrong, they did not admit that they gave a room type that was one grade worse, but quibbled about the same room type. The layout and area of the next room will be different. Lie gave the category we booked at the beginning. This unethical act of lying to pass the buck makes this hotel untrustworthy. The bathroom is a bath tub, which is very small and the water from the shower is easy to spill. Toiletries are also average.

The room was everything you need for a hotel. The staff were super friendly and always wanted to make your stay great. Although the hotel is not close to the main tourist plaza, it is close to a great shopping ***** and the neighbourhood is nice. I would stay here again.

We stayed at the Hilton Garden Inn in Cusco for 4 nights total - 3 before our Inca Trail trek with Alpaca Expeditions and 1 night after the trek. We arranged with HGI to store our large luggage while we were gone for the 5 day/4 night trek. Very simple process to do this and all our belongings were kept safe and sound and returned to us in good order. Overall the HGI was a good place to stay. It is is about a 15 minute walk from the Plaza de Armas, uphill all the way. We didn't mind so much since that helped get us ready for our trek. It's in a quiet area. The Plaza is quite busy and noisy, and was especially the night a political rally was being held. I was glad our hotel was not right on the plaza that night. Rooms were a nice size. Our first room was a king-size bed with a view of Cusco. The second room had a view of the courtyard. Both had hot showers, room safe, blow-dryer, and toiletries. One thing to note is that the hotel floors are reversed from the norm. You enter the lobby at street level and then go DOWN to floors 1,2,3, and 4. Ask for a room on Floor 2 or below. Floor 1 is right underneath the lobby and we were kept awake by the sounds of walking, chairs scraping, etc. until quite late at night after we returned for one night after the trek. The breakfast buffet was plentiful and offered quite a variety of choices. The main reason we give this HGI only 4 stars is for the laundry issue. After a week in Peru, we needed to do laundry when we arrived at HGI. Yes, there are laundry facilities in the hotel. However, you can't just put in a few soles, add your own soap, and wash a load. Noooo, they have it fixed so that you MUST purchase a packet of tokens, detergent, and softener from them for a whopping 52 soles!! That's outrageous and taking advantage of a ”captive audience.” Well, not these guests. We simply bagged up our laundry and dropped it off at one of the dozens of laundry shops on the street right around the corner. It cost us 36 soles AND we supported a local, family-run business. Win-win. And boo on HGI for boasting about laundry facilities they actually charge an arm and a leg to use.

Pésimo servicio, en las habitaciones no reponen las toallas necesarias y cuando las solitas te hacen bajar desde tu habitación hasta recepción porque dicen que no cuentan con personal. Aparte! Se cortó el agua y no fueron capaces de ofrecer aunque sea embotellada , siendo que les expliqué que me quede con el shampoo en la cabeza, me dijeron que esperara e la ducha una hora para ver si lo podían solucionar, cosa que recién 4 horas después la dieron… y lo peor que cuando les dije del agua su primer comentario de la recepcionista fue que ella no podía hacer nada porque no sabía

This place was very cozy. We stayed only two nights. The attention of the staff was exceptional, there is a 24-hour tea service which is very convenient due to the heights. They gave us recommendations about the city, the activities we could do and how to handle altitude sickness. They have an excellent location next to the Mirador San Cristobal. During the day and at night they have a wonderful view. It is also close to main squares. Highly recommended.