Hotels in World Trade Centre, Colombo

First of all, the breakfast was very good. There were all kinds of local food that I have never seen before. Secondly, the male checkin receptionist wearing glasses was very friendly! He tried to introduce many local spots and helped handle the noise issue caused by the people next to my room. However, the female receptionist was not really helpful and quite stubborn. That male staff said I could enjoy an extended checkout due to my midnight flight during checkin, but the female receptionist said no to me later. After I explained what that male staff promised to me, she only gave me a two-hour extended checkout. The point is what all the staff say to guests should be consistent.

I recently stayed at The Kingsbury Colombo from April 2 to April 8, 2025, and I must say — every moment of my 7-day, 6-night stay was nothing short of exceptional. As a local living overseas, I was truly impressed by the world-class hospitality I experienced here. From the very beginning, the concierge team stood out — they were incredibly friendly, attentive, and professional. Their warm attitude and impeccable service went far beyond my expectations, making me feel welcomed and valued throughout my stay. Special thanks also to the housekeeping staff, who maintained my room perfectly. They were polite, efficient, and ensured that everything was clean and comfortable every day. One unforgettable highlight was the in-room dining experience. I ordered the black pork curry with pol roti — and it was simply divine! Without exaggeration, it was one of the best meals I’ve ever had, full of authentic Sri Lankan flavor and prepared to perfection. Overall, The Kingsbury Colombo exceeded all my expectations. The hotel is super clean, secure, and the staff make a genuine effort to create an exceptional experience for every guest. Whether you’re a local or a foreign traveler, I highly recommend staying here at least once — you’ll truly understand the meaning of top-tier hospitality. Looking forward to spending my next vacation with them again!

Staff at the reception was very friendly and nice. Even though there were a lot of people, we got our room quite fast. One of the guys helped us to bring our luggage to the room. They welcomed us with drinks and there were fruits in the room. The bathroom was clean, the bed very comfortable, we had a good rest. There is a railway station near the hotel and it’s close to the sea and some popular tourist destinations. The breakfast was amazing!!!!! So much food! Everything was very very very delicious, I ate the best Christmas stollen there! Be careful if you eat outside, the bird stole our leftovers😄 Overall, we enjoyed our stay, thank a lot!

The room was very comfortable. Special mention of a girl on the front desk who was especially helpful. I thought the quoted price of trip to the airport was rather expensive, so I found a cheaper way .

I thoroughly enjoyed the stay with all the good facilities. Very central in Colombo and had access to all the good malls and restaurants easily.

The room was clean and there was an aircon inside. Bedsheets were clean as well. They also provide a normal blanket (not just the second linen) and a towel (for free). Some of guests are not respectful to the neighbors (it was not quiet during quiet hours in the room). There was a safe and comfortable locker for luggage. As for bath and toilet it was also pretty clean. There was hot water but no shampoo/shower gel in bath cabins. There were no latches on the shower doors and no hangers inside. There was toilet paper in toilet cabins. There was a kettle in lobby on ground floor. As for cold drinking water they don't provide it. Internet connection was unstable and worked only from time to time. There were some compliment drinks as tea/coffee in the morning. Located in 15-20 mins walking distance from railway station. The staff was accomodating and helpful.

A great location and quite comfortable rooms - very soft bed and pillows and good shower.The room (404) is quite dark and has a large painted concrete wall along one side which is very ugly. No curtain or anything to screen it as shown in the booking picture. The room was also advertised as Bay View - not sure why as the small window looked straight into the neighbours' apartment block - no privacy. When I asked about it the staff member said ' but we have no bay views.' False advertising - see photo of room booking. Breakfast was ok but the hot food was only lukewarm at best. Coffee was excellent. Overall the location made it a good place to stay - the street was lively with a couple of fun bars, the very good Ministry of Crab restaurant, street art and music.

The equipment is a bit old and the bath towels often cannot be replaced with new ones.

You get what you pay for and what’s stated. The location is very good, there’s a local supermarket around the corner for supplies. My only issue is, there were urine stains on my toilet seat - I cleaned it myself, how it got there I do not know. Also the service attitude of one of the receptionist (her name is Madhu) left a sour taste for me - I changed my plans and reduced my stay, she demanded that I cannot do that and I cannot leave - without listening to me about the refund which had already been issued. Her peers were much friendlier. The staff for breakfast were super accommodating and nice, also the two ladies in the cafe downstairs.

Convenient location near Fort station and a few mins walk to a good selection of tourist restaurants, cafes and bars near the World Trade Centre. Probably one of the best locations in Colombo for tourists using the train. Clean and spacious room. Comfortable bed and good shower with hot water. My room also had decent air conditioning. Friendly, helpful staff. Easy check in. Good price. I will happily stay here again next time I am in Colombo.