Guest User
June 20, 2025
Words can’t express how grateful I am to the team at Shangri La Colombo. I was travelling with my grandma who is 91 years old so I wanted to book our stay at a place that I could count on . I have experienced the hospitality of Shangri-La at other parts of the world and I was hopeful that it would be the same. They did not disappoint. Right from Masood at the door to Dileka at breakfast and Waruna at the Concierge , our every need was met, and then some! It’s fully accessible if you have reduced mobility , and everyone who works there is constantly thinking ahead, so that you feel comfortable.
The location is beautiful, the food is amazing and the hospitality is truly exceptional. I’m very grateful to the entire team for ensuring we had a memorable holiday.