Hotels near Verwaltung Poller Heimatmuseum in Cologne

The hotel is quite central in Cologne. It also has probably given the possibility to breakfast directly in the hotel the reservation. However, already at the arrival, this was shown at the reception before and after me, there were probably noise differences between the bookings of the arrival guests and the understanding that only the German-speaking lady had at the reception. My colleague has clearly ordered breakfast with, but he had to call it loudly next morning. I myself, I'm very much in hotels on the way I've experienced extremely rarely that staff always strongly before yesterday each other disputes about courses that should be practiced. My room itself was awaiting and probably had the flair of the 1980s. Electric cable simply sticked to the wall, hoping that they would not solve again. In general, I would not book this hotel anymore. What the reason staff and guests are constantly crying negative.

We stayed in the hotel as a family with 7 years old child without any problem. We didn't eat breakfast at the hotel so we have no idea about restaurant. Employees are kind and doing their best. Very good location. You can walk all the touristic places. We went to Cologne on December and it was cold. Whenever we felt cold, we turned to hotel for rest in 5-10 minutes. The best christmas market (Heumarkt) is near the hotel and you can use public transport in front of the hotel (if you need). Walk distance to the Dom Cathedral, Love Bridge, Chocolate Museum, Shildergrasse and all the christmas markets.

Nous avons réservé pour 3 nuits une chambre de luxe dans cet hôtel qui affirme avoir 4 étoiles. Dans un quartier excentré et semi-résidentiel de Cologne, l’hôtel est situé sur une petite rue sans cachet et avec des travaux de voirie. Quoique très gentil, le préposé à la réception nous informe dès notre arrivée que nous sommes les seuls clients de l’hôtel pour la première nuit. En conséquence, il n’y aura pas de permanence à la réception. Pour accéder à l’hôtel en soirée, nous aurons un code pour la porte d’entrée. En cas de pépin, un numéro de téléphone mais la personne qui répondra ne parle qu’allemand. Notre chambre dans cet hôtel supposément 4 étoiles est certes grande mais là s’arrête le luxe. Un grand bain (avec douchette) est ouvert sur la chambre (pas de cloison). Peu de meubles mais de grands placards. Des lampes de chevet en plastique imitation métal très bas de gamme. Serviettes de toilette effilochées. Pas de tréteau pour déposer les valises, pas de réfrigérateur, ni de facilité pour le thé ou le café et un wi-fi peu stable. Le bar à l’entrée de l’hôtel qui devait être ouvert, était fermé. Aucune prestation comme petite collation en après-midi, piscine, sauna ou salle d’exercice. Le lendemain matin, au petit déjeuner, pas de buffet chaud parce que nous sommes les seuls clients (et pas de réduction sur le prix non plus). La préposée, quoique très souriante, reste à la cuisine. Pour le 2e café, il faut aller lui demander. Les 2 autres jours, un buffet chaud avec des œufs brouillés mais pas de possibilité de commander autres choses… Au moment de payer, les explications sur le prix très élevé de la chambre : Puisque nous sommes en période de International Trade Fair, la ville de Cologne impose une majoration de 40% sur le prix habituel de la chambre et puisque nous ne sommes pas des gens d’affaires, une taxe de séjour de 5% s’ajoute. En acceptant que cela soit vrai, il y aurait eu moyen de baisser un peu la facture en nous offrant le stationnement gratuit et en baissant le prix du petit déjeuner. Nous avons donc payé plus cher notre chambre que celle de Wiesbaden dans un 5 étoiles au centre-ville ou celle de Trier dans un 4 étoiles (un vrai). Nous avons déjà eu de meilleures prestations de services dans des B&B. A noter que leur site web affiche que c’est un hôtel 4 étoiles et qu’il y a une réception ouverte 7/20 alors que le descriptif du site Trip Advisor indique une réception 24/24 Nous garderons un mauvais souvenir de notre séjour à Cologne avec le sentiment d’avoir trop payé pour le service reçu. Est-ce que la ville de Cologne veut avoir des touristes ou seulement des gens d’affaires?

I had a wonderful stay at Hotel and I highly recommend it. The staff was extremely professional and courteous, always ready to assist with any requests. The room was beautifully decorated and meticulously maintained. The bed was incredibly comfortable, ensuring a restful night's sleep. The hotel's restaurant offered a wide variety of delicious dishes, and the breakfast buffet was particularly impressive. The location was ideal, with stunning views of the city. Overall, I was thoroughly impressed with Hotel and would gladly stay there again in the future

Cleanliness: good, prompt cleaning and good service Facilities: It feels pretty good, and it also has a USB socket. Service: The blond beauty at the front desk is very beautiful and the service is very patient. She translated for me even if she didn’t speak English👏🏻👏🏻👏🏻. I should have my contact information😀😀😀 The hotel is very close to the train station, Cologne Cathedral, and the commercial street, which meets my needs.

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

The hotel is an easy walk (just a few minutes) from the railway station. It is about two minutes walk to the cathedral which you can see (and hear) from the hotel: the bells chime quite loudly at about 08:00 am and other times. Rooms are a decent size and the beds are very comfortable. It is clean and in the room there is a safe, tv, bathroom with a shower (that oddly has no shower curtain or screen - the floor gets quite wet). Breakfast is good and includes the normal range of hot and cold foods from croissants, toast, bacon, egg, sausage, buns, cereals, hams, salamis, cheeses, coffee, tea, hot water and some really very nice fruit juices (some of the nicest I have tasted in a hotel). The staff in the dining area were really pleasant and friendly. The reception staff were a little more varied but polite and efficient enough. Outside the hotel doesn't look that much but it is generally pleasant and a great base inside. Next door are some convenience store types of shops and a kebab house that I tried and it was exactly the same as back home. McDonalds is just across the road, if that is your thing. We walked to all of the Christmas markets (where we did most of our eating) and around the city centre and down to the Rhine. All are in easy walking distance. There is a bag room where you can leave your bags upon checkout and come back for them later. The security of that was a little lax as people just walked in from the street and took their bags. I went to the reception and told them I was taking mine and the lady looked as if to say, ”ok fine.” No checks. There is also little checking of people walking in from the street and just going upstairs but the doors on the rooms were pretty secure. The lighting is not great in the room and the lights around the hotel are seemingly hanging from their connections. Overall it was a great base from which to explore the city and get to and from. good night's sleep - despite the bells and a good breakfast. I would stay again for a short break in the city.

A very nice hotel. I often stay here when I go to Cologne on business. It is close to the central train station and is convenient to go everywhere. It is a very nice hotel.

I have stayed in mercure hotels in over 5 countries and many cities. They are the best. Beds were comfortable and huge rooms. Great service. Location was great with many great local restaurants nearby. Just next to the metro. Super stay! Danke Schone!

The room was more than expected, although the European hotel rooms were not large. The location is excellent, you can walk to famous attractions, and it is very friendly to DB travelers. recommend!